Peppermint OS

Support => Software & Applications => Topic started by: s2 on March 31, 2020, 11:26:12 am

Title: password fail (SOLVED)
Post by: s2 on March 31, 2020, 11:26:12 am
Lenovo T480s running P10
the extra level of security was setup at installation so at initial boot-up i have a boot password then login password.

the laptop shutdown due to low power on battery.
i connected ac adapter and booted up.
i entered the 'boot' password but it failed so i re-entered the password.
again, it reported 'failed password'.

the error '60 seconds going to sleep' came up so i powered the laptop off, waited 10 seconds and powered up.
now all i get is a repeat of the above scenario.

i have been able to get to a terminal input type 'unix command  input' that states the following:
*****************************************************************
No key available with this passphrase.
cryptosetup (nvme0n1p3_crypt): cryptosetup failed, bad password or options?
Please unlock disk nvme0n1p3_crypt:
*****************************************************************
how do i get around this? i don't need the extra level of security so it can be removed.
Title: Re: password fail
Post by: murraymint on March 31, 2020, 12:28:34 pm
Did you encrypt the drive?
Title: Re: password fail
Post by: s2 on March 31, 2020, 06:42:38 pm
thanks for responding.

yes i did and now realize i should not have.
this is a fairly new install so i am ready for the worst.
if a new install is the easiest route then so be it.

what do you think?
Title: Re: password fail
Post by: murraymint on March 31, 2020, 06:58:58 pm
The encryption makes it much more difficult to get access if it's been corrupted, unless you have the right kind of backups. It might be easier to reinstall...
Title: Re: password fail
Post by: s2 on April 01, 2020, 08:32:18 am
ok fine.
was not aware this would possibly cause problems.
maybe someday an easy recovery will be an alternative.

thanks for the help.