Peppermint OS

Support => Installation => Topic started by: Kigico on May 19, 2018, 10:42:15 am

Title: Peppermint don't want to be installed or tried?
Post by: Kigico on May 19, 2018, 10:42:15 am
Hello everyone! I'm new in this new os, i saw so many videos of peppermint 8 that i can't even resist to try it in my old netbook(that have windows 7 ultimate installed). So i read the installation guide on the official site, i created a bootable usb (using once rufus, then UNetbootin and in the end Universal USB installer, none changed the result), i entered into the installation screen, where i can choose if i want to launch peppermint live, or installing it. When i choose to start on the usb, the live version, in the screen i have the loading bar where it says "starting up" and then going to a completely black screen, which I left for hours to load without getting any results. Restarting choosing this time to install peppermint directly. Nothing to do, i remain stuck in the screen with written "starting up" (here left for hours to load, but nothing). Now I wonder: what's wrong? Because it seems that nobody has my problem. Thanks guys!

EDIT:I have Windows Professional SP1, i have written wrong in the post, sorry :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 19, 2018, 11:57:28 am
What laptop do you have?
Brand, model, etc...
As much info as possible! Thx!
I'm almost sure we can fix that [emoji6]

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 03:36:14 am
Thank you for the reply! :) I have a Fujitsu Siemens Esprimo Mobile v6515, with a Intel Mobile Core 2 Duo T5800 with 2.00GHz, 2GB of RAM 1(but only 1,5 usable),  an Nvidia GeForce 8200M G with 512MB of memory and a mainboard with chipset Nvidia. That's all i know :) I hope i can fix this problem, because i need pepperminit for Univeristy xD

P.S.: I have Windows Professional SP1, i have written wrong in the post, sorry :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 04:02:43 am
What ISO are you using? 32bit or 64bit?
It seems that this model has some issues displaying graphics correctly see, https://ubuntuforums.org/showthread.php?t=1468347
Also this post might help https://ubuntuforums.org/showthread.php?t=438486
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 04:13:45 am
I'm using the 32 bit version, io also tried the 64 bit version but none changed :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 05:33:23 am
Yes, I think you should use the 32bit version.
Did you have a look at the links above?

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 06:30:50 am
Yeah, do you think that running the safe graphics mode the problem will be solved?
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 06:36:31 am
It's worthy a try!
For obvious reasons, I can not test this. The issue in those links is on the same laptop model [emoji6]

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 06:38:43 am
Hey, i tried to enter the safe mode, but it seems i'm missing something. The post says that when i'm in the black screen, i have to press "CNTRL+ALT+F1, or F2" and i did but nothing appened. What's wrong? :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 06:46:11 am
Have you tried ESC at boot?

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 06:50:49 am
I tried to press esc when i'm the startup menu, but i have only a black screen with "boot" and i can type commands, but i don't know what to do! :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 07:12:25 am
How can i enter the safe mode? :c
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 07:35:43 am
You could try this first...
https://ubuntuforums.org/showthread.php?t=1497056

Just found it while googling a bit

EDIT: https://askubuntu.com/questions/901326/how-to-start-a-fail-safe-graphics-session-with-mouse-web-browser
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 07:58:50 am
I noticed that many of this tutorial were used into computers that have ubuntu, or triing to install it. Nothing for peppermint. I tried to hold the shift key on my laptop or pressing esc, but i enter in the command screen with only the word boot. nothing else. I think that there is another way to go into the safe mode, because i can't enter in the grub menu with peppermint like others did with ubuntu. There is no hope that i can install this os? I have to move to another? I really don't know what to do
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 08:00:10 am
However, thank you for helping me. I really appreciated :)
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 08:01:26 am
Peppermint is Ubuntu based, so it should make no difference.
On the other hand, different laptops will behave differently. You will need to get to the grub menu.

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Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 08:06:54 am
Try pressing and holding the Shift key.

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 08:11:14 am
I read some posts. Someone said that the grub menu have to be installed (?). In a flash drive usb, i can enter the grub menu? Without having installed  peppermint?
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 08:16:19 am
Grub is present in the Peppermint live-usb that you have. Boot from it and hold the Shift key.

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 20, 2018, 08:18:45 am
This is what show up when i press esc at the boot: https://imgur.com/D9pRRQU
When i press shit the logo of my computer remains stuck :c
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 20, 2018, 09:04:08 am
What happens if you press and hold the shift key directly after the brand logo disappears?
Quote
Ubuntu does not display the GRUB menu by default. To see GRUB during boot you need to press the right-hand SHIFT key during boot.
from https://www.omgubuntu.co.uk/2016/07/key-to-show-grub-menu-ubuntu
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 21, 2018, 01:56:14 am
Appears the same image that i linked to you.. :/
Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 21, 2018, 02:29:59 am
I'm out of ideas  :'(
If you don't get to the grub menu... I don't know how we can proceed?!  :-\

That said, hold on for a bit longer! I hope someone else has other suggestions!
Regards

EDIT: Do you have the possibility to create a second USB using this tutorial? https://forum.peppermintos.com/index.php/topic,4350.msg43364.html#msg43364
Also can you check the checksums, so we know the ISO is ok?
Title: Re: Peppermint don't want to be installed or tried?
Post by: PCNetSpec on May 21, 2018, 07:13:19 am
When you get to the screen with "Try Peppermint / Install Peppermint", does hitting the "Tab" key make some white writing appear at the bottom that ends with;-

quiet splash --

?

If so, make it end with

quite splash nomodeset --

then hit "Enter" to continue booting .. did that help ?

if not, try removing the "quiet splash" .. which should cause it to boot in text mode .. then watch the texxt going past whilst it boots, and tell us the last thing on screen when the boot freezes.
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 22, 2018, 01:03:56 am
HEY!!! THIS WORKED!!!! I DON'T BELIEVE THAT !!! :D
i'm installing it, FINALLY. I'll update you for the news. Thanks guys! :)
Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 22, 2018, 01:05:17 am
For who is having my problem, do this.
When you get to the screen with "Try Peppermint / Install Peppermint", does hitting the "Tab" key make some white writing appear at the bottom that ends with;-

quiet splash --

?

If so, make it end with

quite splash nomodeset --

then hit "Enter" to continue booting .. did that help ?


Title: Re: Peppermint don't want to be installed or tried?
Post by: pin on May 22, 2018, 01:18:49 am
Great stuff!
Enjoy [emoji6]

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Title: Re: Peppermint don't want to be installed or tried?
Post by: Kigico on May 22, 2018, 01:45:26 am
Guys, after having installed the os, when i choose to start peppermint the only thing that i display in the screen is the mouse and a black screen :/. I entered in the safe graphic mode and i can do things there, but how can i fix the black screen in the "normal" mode? Thank you for the support! :)
Title: Re: Peppermint don't want to be installed or tried?
Post by: JoeSh on May 22, 2018, 01:59:05 am
Hi Kigico,

I had a similar problem. At the startup screen press 'e' to edit the command and delete '--splash' from the end of that command.
Sorry, ignore this. I only noticed that you have already installed!   :'(
Title: Re: Peppermint don't want to be installed or tried?
Post by: zebedeeboss on May 22, 2018, 02:06:30 am
Guys, after having installed the os, when i choose to start peppermint the only thing that i display in the screen is the mouse and a black screen :/. I entered in the safe graphic mode and i can do things there, but how can i fix the black screen in the "normal" mode? Thank you for the support! :)

Do the same thing PCNetSpec mentioned above until you can get proprietary drivers installed.     ie     quite splash nomodeset --

Regards Zeb...
Title: Re: Peppermint don't want to be installed or tried?
Post by: PCNetSpec on May 24, 2018, 05:34:51 pm
Are you still having problems Kigico ?