Peppermint OS

Support => Networking => Topic started by: Kavin on March 05, 2018, 11:43:17 pm

Title: Not able to connect to the internet through Ethernet
Post by: Kavin on March 05, 2018, 11:43:17 pm
hello,
I am not able to connect my desktop using ethernet cable to my router. When I connect the router with a cable to the lan card on my desktop , the led turns on at the both the end of the lan card in my desktop and the router but the computer does not show any internet connection.

I am using peppermint 7 on the desktop. I could connect with the same ethernet cable to my laptop which runs Iinum Mint. 
The lan card is Realtek semiconductor co., Ltd. RTL-8100/8101L/8139 i think so not sure.

Code: [Select]
natarajan@natarajan-desktop ~ $ ifconfig
enp1s11   Link encap:Ethernet  HWaddr 00:13:d3:99:7f:66 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:8000 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8000 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:659200 (659.2 KB)  TX bytes:659200 (659.2 KB)





Code: [Select]
natarajan@natarajan-desktop ~ $ nmcli device status
DEVICE   TYPE      STATE        CONNECTION
enp1s11  ethernet  unavailable  --         
lo       loopback  unmanaged    --





Code: [Select]
natarajan@natarajan-desktop ~ $ lspci
00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Integrated Graphics Controller (rev 0e)
00:1d.0 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 05)
00:1d.1 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 05)
00:1d.2 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 05)
00:1d.3 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 05)
00:1d.7 USB controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d5)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 05)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 05)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 05)
00:1f.2 IDE interface: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 05)
01:0b.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8100/8101L/8139 PCI Fast Ethernet Adapter (rev 10)

sorry since i have not internet connection on the desktop i am using my laptop to post this information and hence the above has been copy pasted from a text file from the desktop after running the commands on the desktop.

Any help would be greatly appreciated.


Thanking in advance

Kavin


Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 04:04:23 am
Can you post the output from:
Code: [Select]
lspci -vnn | grep -i netand
Code: [Select]
sudo lshw -c networkand
Code: [Select]
lsmod | grep 81
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 05:53:12 am
Here are the details:

Code: [Select]
natarajan@natarajan-desktop ~ $ lspci -vnn | grep -i net
01:0b.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8100/8101L/8139 PCI Fast Ethernet Adapter [10ec:8139] (rev 10)
Subsystem: Micro-Star International Co., Ltd. [MSI] RTL-8100/8101L/8139 PCI Fast Ethernet Adapter [1462:131c]
Code: [Select]
natarajan@natarajan-desktop ~ $ sudo lshw -c network
[sudo] password for natarajan:
  *-network               
       description: Ethernet interface
       product: RTL-8100/8101L/8139 PCI Fast Ethernet Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: b
       bus info: pci@0000:01:0b.0
       logical name: enp1s11
       version: 10
       serial: 00:13:d3:99:7f:66
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 link=no maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
       resources: irq:23 ioport:d100(size=256) memory:d0010000-d00100ff memory:d0000000-d000ffff
Code: [Select]
natarajan@natarajan-desktop ~ $ lsmod | grep 81
8139too                32768  0
8139cp                 28672  0
mii                    16384  2 8139cp,8139too

Regards,
Kavin
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 06:15:56 am
Can you post the output from:
Code: [Select]
dmesg | grep 8139
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 06:23:47 am
Code: [Select]
natarajan@natarajan-desktop ~ $ dmesg | grep 8139
[    0.122238] pci 0000:01:0b.0: [10ec:8139] type 00 class 0x020000
[   62.122242] 8139cp: 8139cp: 10/100 PCI Ethernet driver v1.3 (Mar 22, 2004)
[   62.122254] 8139cp 0000:01:0b.0: This (id 10ec:8139 rev 10) is not an 8139C+ compatible chip, use 8139too
[   62.158900] 8139too: 8139too Fast Ethernet driver 0.9.28
[   62.161139] 8139too 0000:01:0b.0 eth0: RealTek RTL8139 at 0x0001d100, 00:13:d3:99:7f:66, IRQ 23
[   62.298575] 8139too 0000:01:0b.0 enp1s11: renamed from eth0
[  101.636398] 8139too 0000:01:0b.0 enp1s11: link down
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 06:29:11 am
What happens if you run:
Code: [Select]
sudo rmmod -f 8139cpthen
Code: [Select]
sudo mii-tool enp1s11 -F 100baseT-FDthen
Code: [Select]
sudo rmmod -f 8139toothen
Code: [Select]
sudo modprobe 8139toodoes ethernet then start to work ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 06:40:33 am
This is what i get when i type the commands.

natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139cp
[sudo] password for natarajan:
natarajan@natarajan-desktop ~ $ sudo mii-tool enpls11 -F 100baseT-FD
Invalid media specification '100baseT-FD'.
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139too
natarajan@natarajan-desktop ~ $ sudo modprobe 8139too

The ethernet is still not working.
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 06:50:07 am
Try this

What happens if you run:
Code: [Select]
sudo rmmod -f 8139cpthen
Code: [Select]
sudo mii-tool enp1s11 -F 10baseT-FDthen
Code: [Select]
sudo rmmod -f 8139toothen
Code: [Select]
sudo modprobe 8139toodoes ethernet then start to work ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 07:03:11 am
Code: [Select]
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139cp
[sudo] password for natarajan:
Code: [Select]
natarajan@natarajan-desktop ~ $ sudo mii-tool enpls11 -F 100baseT-FD
Invalid media specification '100baseT-FD'.
Code: [Select]
natarajan@natarajan-desktop ~ $ sudo mii-tool enpls11 -F 100baseT -FD
Invalid media specification '100baseT'.
Invalid media specification 'D'.
Code: [Select]
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139too
natarajan@natarajan-desktop ~ $ sudo modprobe 8139too
natarajan@natarajan-desktop ~ $ ^C
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139cp
[sudo] password for natarajan:
rmmod: ERROR: ../libkmod/libkmod-module.c:793 kmod_module_remove_module() could not remove '8139cp': No such file or directory
rmmod: ERROR: could not remove module 8139cp: No such file or directory
natarajan@natarajan-desktop ~ $ sudo mii-tool enpls11 -F 10baseT-FD
SIOCGMIIPHY on 'enpls11' failed: No such device
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139too
natarajan@natarajan-desktop ~ $ sudo modprobe 8139too

The ethernet still is not working
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 07:21:12 am
Okay let's try something...

But copy/paste these commands to a text file because you're entering some commands incorrectly.

Open a terminal and run:
Code: [Select]
echo "blacklist 8139cp" | sudo tee /etc/modprobe.d/blacklist-8139cp.confthen
Code: [Select]
sudo update-initramfs -uthen
Code: [Select]
gksudo pluma /etc/default/grubfind the line that reads
Code: [Select]
GRUB_CMDLINE_LINUX=""and change it to
Code: [Select]
GRUB_CMDLINE_LINUX="net.ifnames=0 biosdevname=0"SAVE the file and exit the text editor.

Back in the terminal run:
Code: [Select]
sudo update-grubNow REBOOT to test.



To Undo
Code: [Select]
sudo rm -v /etc/modprobe.d/blacklist-8139cp.confthen
Code: [Select]
sudo update-initramfs -uthen
Code: [Select]
gksudo pluma /etc/default/grubfind the line that reads
Code: [Select]
GRUB_CMDLINE_LINUX="net.ifnames=0 biosdevname=0"and change it to
Code: [Select]
GRUB_CMDLINE_LINUX=""SAVE the file and exit the text editor.

Back in the terminal run:
Code: [Select]
sudo update-grubNow REBOOT, and you'll be back where you are now.
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 07:57:48 am
I copy pasted the commands in a text file and ran them as suggested by you but there was no difference in the ethernet connection.
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 06, 2018, 08:43:57 am
What happens if you now run:
Code: [Select]
sudo rmmod -f 8139cpthen
Code: [Select]
sudo mii-tool eth0 -F 10baseT-FDthen
Code: [Select]
sudo rmmod -f 8139toothen
Code: [Select]
sudo modprobe 8139toodoes ethernet then start to work ?

I take it you've tried the cable in a different port on the router ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 06, 2018, 11:15:48 pm
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139cp
[sudo] password for natarajan:
natarajan@natarajan-desktop ~ $ sudo mii-tool eth0 -F 10baseT-FD
SIOCGMIIPHY on 'eth0' failed: No such device
natarajan@natarajan-desktop ~ $ sudo rmmod -f 8139too
natarajan@natarajan-desktop ~ $ sudo modprobe 8139too

The status remains the same as before no ethernet connection and yes i have tried it in different ports on the router.
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 07, 2018, 05:50:02 am
Can you run:
Code: [Select]
dmesg > ~/Desktop/dmesg-output.txt
you should then see a text file on your desktop called "dmesg-output.txt"

Can you host that on a site such as
http://www.tinyupload.com/
and post a link to it here.

Has this hardware ever been tested in another OS ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: anselm on March 07, 2018, 06:44:51 am
Have you tried another PCI slot on your motherboard, does your motherboard have its own Ethernet port?

What type of computer.
Title: Re: Not able to connect to the internet through Ethernet
Post by: alynur on March 07, 2018, 10:12:03 am
This sounds like it could be a motherboard problem. I had the same type of problem after an electrical storm a while back. Everything worked except the internet connection.
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 07, 2018, 09:43:23 pm
Here is the link to the file requested

http://s000.tinyupload.com/?file_id=01149387501557152105


I had windows 7 earlier and everything worked fine. I then changed to peppermint 7 and it was still working fine but a week back i changed my internet connection and my router from ADSL to normal broadband router and the ethernet has stopped working since then.

I checked the router and the cable by connecting it to my laptop which has both windows 7 and Linux mint and the ethernet worked fine on both the OS.

The LED light  on the ethernet port on the desktop turns on when the cable is plugged into it and similarly the LED light on the router for the corresponding port turns on as well so i am assuming that there is no problem with the LAN card.

I was able to get internet on the desktop through my phone via usb tethering but that is not a permanent solution. Iam currently logged in from my desktop. The computer was assembled by a friend of mine years ago. It is very old Pentium 4 and has 1 gb of ram.

If you need any other information then please do let me know.

Thanks
Kavin
Title: Re: Not able to connect to the internet through Ethernet
Post by: Slim.Fatz on March 07, 2018, 11:46:52 pm
Hi Kavin,

The usual thing to post initially concerning your hardware is the output from this command (run in a terminal window):

Code: [Select]
inxi -Fz
But the outputs you have already posted from the other terminal commands provide lots of good info about your setup.

Regards,

-- Slim
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 08, 2018, 05:45:52 am
Okay I see nothing wrong in dmesg, but your ifconfig output suggests the adapter is not getting assigned an IP address via the routers DHCP server.

Can you open a terminal and run:
Code: [Select]
nm-connection-editorand tell me what you see in the list ?

and post the output from:
Code: [Select]
ls /etc/NetworkManager/system-connections
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 08, 2018, 07:06:17 am
The output from both the commands are as follows

Code: [Select]
natarajan@natarajan-desktop ~ $ nm-connection-editor
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
Code: [Select]
natarajan@natarajan-desktop ~ $ ls /etc/NetworkManager/system-connections
Wired connection 1  Wired connection 2


After running the first command it opens the network connection dialog box and it shows wired connection 1 , wired connection 2 and wired connection 3 . The wired connection 3 is the mobile that i have connected to get the internet on the desktop.

@Slim Thanks for letting me know will keep that in mind in future while posting.

Regards,
Kavin
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 08, 2018, 07:17:26 am
Posting the output from the command that slim suggested maybe this will help you'll get some more info.

Code: [Select]
natarajan@natarajan-desktop ~ $ inxi -Fz
System:    Host: natarajan-desktop Kernel: 4.4.0-116-generic i686 (32 bit)
           Desktop: N/A Distro: Peppermint Seven
Machine:   Mobo: MICRO-STAR model: MS-7131 v: REV:1.0
           Bios: Phoenix v: 6.00 PG date: 02/18/2005
CPU:       Single core Intel Pentium 4 (-UP-) cache: 1024 KB
           speed: 2659 MHz (max)
Graphics:  Card: Intel 82915G/GV/910GL Integrated Graphics Controller
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1024x768@60.00hz
           GLX Renderer: Mesa DRI Intel 915G x86/MMX/SSE2
           GLX Version: 1.4 Mesa 17.2.8
Audio:     Card Intel 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
           driver: snd_intel8x0
           Sound: Advanced Linux Sound Architecture v: k4.4.0-116-generic
Network:   Card: Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter
           driver: 8139too
           IF: enp1s11 state: down mac: <filter>
Drives:    HDD Total Size: 80.0GB (30.1% used)
           ID-1: /dev/sda model: ST380817AS size: 80.0GB
Partition: ID-1: / size: 26G used: 7.9G (33%) fs: ext4 dev: /dev/sda1
           ID-2: /home size: 23G used: 6.1G (29%) fs: ext4 dev: /dev/sda3
           ID-3: swap-1 size: 3.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 63.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 149 Uptime: 25 min Memory: 416.0/991.7MB
           Client: Shell (bash) inxi: 2.2.35

Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 08, 2018, 08:43:58 am
Okay let's try something...

run:
Code: [Select]
nm-connection-editorhightlight "Wired connection 1", and click the "Delete" button.

hightlight "Wired connection 2", and click the "Delete" button.

Now click the "Add" button .. select "Ethernet" and click the "Create" button.

In the resulting dialog change:-

Connection name: Ethernet connection 1
(it may already be called this)

then click the arrow at the end of the "Device:" line, and select "nmcli device status" from the drop menu .. so it now reads:-

Device: enpls11 (<MAC address>)

Click the "Save" button.

Now what's the output from:
Code: [Select]
ifconfigand
Code: [Select]
nmcli device status
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 08, 2018, 09:06:08 am
ok I deleted the two connections and then created one and here is the output from the commands

Code: [Select]
natarajan@natarajan-desktop ~ $ ifconfig
enp0s29f7u7 Link encap:Ethernet  HWaddr 02:64:64:6a:0a:79 
          inet addr:192.168.42.143  Bcast:192.168.42.255  Mask:255.255.255.0
          inet6 addr: fe80::2e54:7f3d:447:830b/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:1038 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1177 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:491710 (491.7 KB)  TX bytes:206776 (206.7 KB)

enp1s11   Link encap:Ethernet  HWaddr 00:13:d3:99:7f:66 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:405 errors:0 dropped:0 overruns:0 frame:0
          TX packets:405 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1
          RX bytes:52904 (52.9 KB)  TX bytes:52904 (52.9 KB)

Code: [Select]
natarajan@natarajan-desktop ~ $ nmcli device status
DEVICE       TYPE      STATE        CONNECTION         
enp0s29f7u7  ethernet  connected    Wired connection 3
enp1s11      ethernet  unavailable  --                 
lo           loopback  unmanaged    --   



I dont know if this information will be useful but the mobo had a built in ethernet which got corrupted a few years back and i had to install an external lan card which is the socket where i have currently plugged in the cable from the router.

regards,
kavin
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 08, 2018, 09:38:59 am
What happens if you disable IPv6 for the ethernet connection, and/or set a static IP ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: anselm on March 08, 2018, 12:25:06 pm
Can you go in your bios and disable on board lan , it might force peppermint to use your Pci Ethernet card instead?

Before you try this wait until you hear more from PCNetSpec he might have more options for you.
Title: Re: Not able to connect to the internet through Ethernet
Post by: AndyInMokum on March 08, 2018, 03:22:58 pm
Hi Kavin, how's it going  :)?  Wow, you've a splendid issue to add to the PeppermintOS knowledge base.  You're in good hands with PCNetSpec.  He's Peppermint's lead developer ;).

For future reference, could you please remember to encapsulate all terminal outputs with the Insert, Code # function.  For extra long outputs, please use the Spoiler, Sp function.  If you’re a Chromium Browser and/or a Google Chrome user, please don't combine these functions.  For some reason they don’t work well together with these browsers.  Only use one or the other  ;).  These forum functions preserve the original format of the output.  This makes it easier for future visitors to relate to their own issues.  These functions are found in the forum editor, above the,  :-[ Embarrassed and  the :'( Cry emoticon respectively.  Use the Preview button to check how it'll look in the forum.  This time, I've done it for you - many thanks  ;).
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 09, 2018, 09:12:45 pm
hello

sorry i was not able to come online yesterdsay i had a new set of problems to deal with.  Since I was able to get internet on the desktop and i noticed i had not updated the available updates i donwnloaded and installed the updates hoping that maybe that might help. The updates were done and everything was normal but when i rebooted it again i noticed that there was no display. I shut down and rebooted it again it booted up very slowly and i noticed that since i have  a onboard lan card and an external lan card during boot time it always shows up both the cards but after booting it showed only one card. I was not sure if this was the onboard  card or the external so i went into bios and checked that the onboard lan card was enabled. I disabled it. Hoping that this might make the software detect my external lan card and i booted it again and this time again there was no display.

I tried 2 or 3 times to shutdown and boot up but no display. I thought maybe some cable must have become loose so i opened up the cpu and just checked the hard drive cables and the ram everything seemed ok so i booted it up again and this time it showed just one lan card during booting so i guess it detected the external lan card but it would not boot up all the way it stopped before it could load the login page and  so i shut down and rebooted again and this time again there was no display.

I decided to change the sata port as i had touched it earlier and the display came back so i assumed maybe the port was giving problems and i removed the cable from sata port 1 to sata port 2 on the mobo  and powered up. This time it booted up but it showed me a pxe.rom error i realized the mistake i had done because the software was not able to find the hard drive to boot so i changed the cable again back to its original position and booted up this time it booted up but showed a series of errors which i could not understand i took a pic of the error with my phone and i have uploaded it on tinyupload here are the links to it.


http://s000.tinyupload.com/index.php?file_id=08359744343260109558 (http://s000.tinyupload.com/index.php?file_id=08359744343260109558)

http://s000.tinyupload.com/index.php?file_id=21700533216844420548 (http://s000.tinyupload.com/index.php?file_id=21700533216844420548)

http://s000.tinyupload.com/index.php?file_id=02531731646060239920 (http://s000.tinyupload.com/index.php?file_id=02531731646060239920)

http://s000.tinyupload.com/index.php?file_id=60830431079694823092 (http://s000.tinyupload.com/index.php?file_id=60830431079694823092)

http://s000.tinyupload.com/index.php?file_id=96816131408740736487 (http://s000.tinyupload.com/index.php?file_id=96816131408740736487)

I am clueless how to go about this error any help would be greatly appreciated.

Regards,
Thanks
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 10, 2018, 05:26:02 am
since the os was not getting booted properly i decided to see it if it would run through an usb and if i could maybe reinstall or repair peppermint 7. This afternoon i made a bootable usb of the os and booted the pc. It showed me this error:

http://s000.tinyupload.com/index.php?file_id=24770432008803369318 (http://s000.tinyupload.com/index.php?file_id=24770432008803369318)
(https://i.imgur.com/37SKDQT.jpg)


It then went on to boot from the usb and showed me the peppermint 7 install screen. I chose to install peppermint os it then showed me the installation screen where i had to select the language when i clicked on continue it showed that the space required for the installation was 4.6 GB that was required and I had only 4GB so it was not able to detect my hard drive and it was able to detect only my hard drive. The only solace that i got while doing this is that a pop up appeared on the right hand corner stating that " wired connection 1 was established and i had disabled the on board lan and no phone was connected so it was the ethernet port which was detected and was working fine.

i quit the installation and it took me to the live OS so i decided to look into the connection details of the ethernet and here are some snapshots in the link.


http://s000.tinyupload.com/index.php?file_id=41378948682862913317 (http://s000.tinyupload.com/index.php?file_id=41378948682862913317)
(https://i.imgur.com/5x4BkRC.jpg)


http://s000.tinyupload.com/index.php?file_id=08781593956857145897 (http://s000.tinyupload.com/index.php?file_id=08781593956857145897)
(https://i.imgur.com/dfr91pe.jpg)


I also looked into gparted and the disk uitlity to see if my hard drive was showing there but it was not getting detected at all, though it was showing up in the bios. here are some snapshots of the gparted and disk uitility.

http://s000.tinyupload.com/index.php?file_id=27314592997044449537 (http://s000.tinyupload.com/index.php?file_id=27314592997044449537)
(https://i.imgur.com/baNhQ6N.jpg)


http://s000.tinyupload.com/index.php?file_id=04933511277430557575 (http://s000.tinyupload.com/index.php?file_id=04933511277430557575)
(https://i.imgur.com/BVtJSyJ.jpg)


Has my hard drive gone kaput or is it something else?

Request your help

Regards
Kavin

Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 10, 2018, 06:09:42 am
Firstly, can you please read this about how to post images on this forum:
https://forum.peppermintos.com/index.php/topic,4284.msg42728.html#msg42728
(I've fixed the images above by uploading them to imgur)



Okay your first image seems to suggest you have "Boot from LAN" (aka. PXE Boot ROM) set in your BIOS with a higher priority than the USB stick.
(not a problem in itself .. but you might want to change or even disable that)

The good news is that at least you've proved the network adapter works.

The not so good news is you MAY have an HDD problem (though you also may not) .. can you boot to the LiveUSB again and post the output from:
Code: [Select]
sudo fdisk -land
Code: [Select]
sudo blkid
And did you change any BIOS settings to boot from the LiveUSB ?

[EDIT]

I've just noticed a discrepancy in the "Hardware Address" (aka. MAC address) between the non working installed version of Peppermint (00:13:d3:99:7f:66) and the working LiveUSB (00:05:07:01:71:48)

Do you still have Peppermint installed ?
Title: Re: Not able to connect to the internet through Ethernet
Post by: anselm on March 10, 2018, 05:26:36 pm
Looking at your picture of gparted your looking at you usb drive, where it says /dev/sdb  3.75 gig click the up and downs arrows does sda show up in the menu?
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 11, 2018, 12:33:16 am
ok here is the command result that you asked for.

Code: [Select]
peppermint@peppermint ~ $ sudo fdisk -l
Disk /dev/ram0: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram1: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram2: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram3: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram4: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram5: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram6: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram7: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram8: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram9: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram10: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram11: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram12: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram13: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram14: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram15: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/loop0: 1.1 GiB, 1162067968 bytes, 2269664 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes




Disk /dev/sdb: 3.8 GiB, 4026531840 bytes, 7864320 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0xbab3827b

Device     Boot   Start     End Sectors  Size Id Type
/dev/sdb1  *       2048 7823654 7821607  3.7G  7 HPFS/NTFS/exFAT
/dev/sdb2       7823655 7823717      63 31.5K 21 unknown
/dev/sdb4       2511360 4884991 2373632  1.1G  0 Empty

Partition table entries are not in disk order.


Disk /dev/zram0: 495.9 MiB, 519983104 bytes, 126949 sectors
Units: sectors of 1 * 4096 = 4096 bytes
Sector size (logical/physical): 4096 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Code: [Select]
peppermint@peppermint ~ $ sudo blkid
/dev/sdb1: LABEL="E2B" UUID="760002310001F93F" TYPE="ntfs" PARTUUID="bab3827b-01"
/dev/sdb4: UUID="2016-12-01-02-32-49-00" LABEL="Peppermint Seven" TYPE="iso9660" PTUUID="3044e50d" PTTYPE="dos" PARTUUID="bab3827b-04"
/dev/loop0: TYPE="squashfs"
/dev/sdb2: SEC_TYPE="msdos" LABEL="PTN2" UUID="A13C-455C" TYPE="vfat" PARTUUID="bab3827b-02"
/dev/zram0: UUID="eaeecf4e-1a03-4516-becd-ea9cc3e0fae3" TYPE="swap"

I did change the settings for boot preference in bios to boot from liveusb

I do not know if peppermint is still installed because the hard disk itself is not getting detected and if i do not boot from the live usb it does not boot into the os.

@anselm Yes i checked the arrows in gparted it does not show anything else except sdb
Title: Re: Not able to connect to the internet through Ethernet
Post by: Kavin on March 11, 2018, 01:06:53 am
i got the following errors even while booting from the live usb


(https://i.imgur.com/p8KFfV6.jpg)


(https://i.imgur.com/fl2nfIr.jpg)


(https://i.imgur.com/bNsCid0.jpg)


(https://i.imgur.com/SF35F47.jpg)


(https://i.imgur.com/KT6vEMr.jpg)


(https://i.imgur.com/Nioyvrz.jpg)


(https://i.imgur.com/gepNNbk.jpg)


(https://i.imgur.com/0e4wQE9.jpg)


These errors run for about 5 mins before booting into the live usb os. What are these errors and what does it indicate?  Also this time the network adapter was not detected and i had to connect my phone to get internet working.

Also can you please tell me if the hdd is working and if not then is there any way to recover the contents from it.

Thank you for all the help and my apologies for any mistakes that i might have done while positng to the forum.

Regards
Kavin
Title: Re: Not able to connect to the internet through Ethernet
Post by: PCNetSpec on March 11, 2018, 05:52:46 am
You haven't changed the HDD mode from AHCI to IDE in the BIOS have have you ?

Have you tried resetting the BIOS to defaults ?