Peppermint OS

Support => Installation => Topic started by: Kulbanski on January 02, 2016, 06:57:14 am

Title: Lenovo laptop turns off display after installing PPM6 [SOLVED]
Post by: Kulbanski on January 02, 2016, 06:57:14 am
Hello, dear friends and Happy 2016!  :-*
Last week I`ve bought a brand new Lenovo B40-30 with Win 8.1 Home preinstalled.
Upgraded it to Win 10 for free (8.1 is a disaster). Must say that W10 will remain on current laptop just because of one and only need - maintaining the iPhone, using iTunes.
Well - 120Gbs of hard disk space has been cut for Peppermint 6 64-bit needs. Fired the installation up (boot priority was set up correctly - from the USB flash stick) and then suddenly I`ve started to see how the display turns off every two or three minutes during all the installation. The only way to get display back to work was plugging laptop`s DC power supply on and off. Naive hope - when the install procedure will finish the issue would gone. NOTHING! It still happens. Dunno what to do. :'(
Every help would be very appreciated. :(

P.S. If it matters - W10 runs rock solid.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 02, 2016, 07:15:31 am
Well, now updating the installation. Let`s see if it helps.

NOPE! Now when i connect the power supply to laptop, display turns off.

Another one issue: Wi-fi crushes permanently.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: zebedeeboss on January 02, 2016, 11:33:33 am
ok simple basics first - redownload the iso and check the checksum

How did you create the usb - I find Rufus to be best in windows

Install Peppermint with the power supply connected

I assume none of this happens in win 10?

Someone uber clever will be along soon... Good luck
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 02, 2016, 12:21:05 pm
ok simple basics first - redownload the iso and check the checksum
- ALREADY DONE. NO SUCCESS

How did you create the usb - I find Rufus to be best in windows
- UNETBOOTIN FOR WIN HERE [Rufus is best for Windows itself]

Install Peppermint with the power supply connected
- JUST IMPOSSIBLE

I assume none of this happens in win 10?
- W10 RUNS LIKE A CHARM

P.S. PPMint finds no additional drivers for current Lenovo.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: AndyInMokum on January 02, 2016, 03:08:40 pm
Hi Kulbanski how's it going?  Could you provide some more information about your machine by running the following command in a terminal window?  Please post back the output.
Code: [Select]
inxi -FAre you able to you confirm that you've performed a full system update and upgrade?  This includes a dist-upgrade ;). 

I would hope that Windows 10 runs perfectly on the Lenovo because it's optimized at the factory to run Windows.  I would start worrying if it didn't  ;D.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 02, 2016, 06:48:01 pm
Is this a screensaver/power manager issue .. does the screen turn off even if you're doing something, or only when you're inactive for a while ?

Can you post the output from:
Code: [Select]
inxi -Fso we can get an idea of the hardware.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 01:25:01 am
Code: [Select]
mihails@lenovo ~ $ sudo apt-get dist-upgrade
[sudo] password for mihails:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
mihails@lenovo ~ $ clear
mihails@lenovo ~ $ inxi -F
System:    Host: lenovo Kernel: 3.16.0-57-generic x86_64 (64 bit) Desktop: N/A Distro: Peppermint Six
Machine:   System: LENOVO product: 80F1 version: Lenovo B40-30
           Mobo: LENOVO model: Lenovo B40-30 version: SDK0J33997WIN Bios: LENOVO version: 9CCN30WW(V2.08) date: 11/26/2014
CPU:       Dual core Intel Celeron CPU N2840 (-MCP-) cache: 1024 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx)
           Clock Speeds: 1: 1109.549 MHz 2: 1744.991 MHz
Graphics:  Card: Intel ValleyView Gen7 X.Org: 1.16.0 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
           GLX Renderer: Mesa DRI Intel Bay Trail GLX Version: 3.0 Mesa 10.3.2
Audio:     Card: Intel ValleyView High Definition Audio Controller driver: snd_hda_intel Sound: ALSA ver: k3.16.0-57-generic
Network:   Card-1: Realtek RTL8723BE PCIe Wireless Network Adapter driver: rtl8723be
           IF: wlan0 state: up mac: 18:4f:32:5a:10:af
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
           IF: eth0 state: down mac: f0:76:1c:fc:28:f1
Drives:    HDD Total Size: 500.1GB (0.8% used) 1: id: /dev/sda model: WDC_WD5000LPCX size: 500.1GB
Partition: ID: / size: 22G used: 3.6G (18%) fs: ext4 ID: /home size: 97G used: 93M (1%) fs: ext4
           ID: swap-1 size: 4.14GB used: 0.00GB (0%) fs: swap
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 38.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 147 Uptime: 5 min Memory: 422.0/1883.9MB Client: Shell (bash) inxi: 1.9.17
mihails@lenovo ~ $
I` m not sure yet but looks it turns black even when I`m moving a mouse. One thing is clear for me - the only way to get display back is plugging and unplugging AC adapter, laptop doesn` t react on keyboard or touchpad. And right before getting black the display turns brighter for a second or two, if it matters...Weird, but today it` s OK with wi-fi, at least for now...

P.S. Funny in 2016 but Lenovo equipped this gadget with 2Gb RAM only shared with videoram, but I` ve already ordered 4 gigs more.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 03, 2016, 04:41:36 am
OK wireless should be an easy fix .. if running:
Code: [Select]
lsmod | grep rtl8723bereturns
rtl8723be
amongst the output

then run:
Code: [Select]
echo "options rtl8723be fwlps=0 ips=0" | sudo tee /etc/modprobe.d/rtl8723be.confThen reboot.

Once you've confirmed that makes wireless more stable, we'll have a go at upgrading a slightly more recent kernel and graphics stack.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 05:57:07 am
Thanks a lot for now, PCNetSpec!
Actually I`ve already uninstalled PPMint and replaced it with Mint 17.3 Xfce beta - just because it wasn`t possible to work with PPM nomore - in the end the display used to go black even after pressing any key :'(
Well - the hope dies last! Gonna give PPMint another try today (I really do love the distro and to be honest I just don` t want to use another one (OK, lets call it habit), even not any of Mint flavors).  ::)

P.S. Perhaps it matters: Mint 17.3 installation crashed at first try (it couldn` t install grub2, reported grub back as error). Did the brute reboot, and tried once more with the same stick and same installation - all gone flawlessly. Weird...
Display problems seems to be gone for me in Rosa, BUT I` ve noticed kinda unstability with wi-fi once - it seemed for me like the signal would lose it` s strength.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 03, 2016, 07:33:01 am
That fix above for the rtl8723be wireless driver applies to Mint 17.3 too (or any other Ubuntu 14.04 based distro) .. it'll make your wireless much more stable ;)

Upgrading Peppermint 6 to the 3.19 kernel and graphics stack would leave it with the same components as Mint 17.3 (i think).
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 07:39:14 am
BACK TO PEPPERMINT!  8) Did the recommended command-line trick, now lets see what happens with wireless.
P.S. Display still goes black after pluggin to AC.
P.P.S. Second pack of cigarettes and third liter of coffee today already...
P.P.P.S. After about 1,5 hour wi-fi looks stable...
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: darthlukan on January 03, 2016, 09:22:07 am
This may be related to the power manager daemon dimming the display when it's idle PCNetSpec. A few people around the internet have mentioned as much.

Kulbanksi, try unchecking the "Dim display when idle" option in the Power Management Preferences window. To get there, right-click the battery icon in your panel, click preferences, and remove the check-mark if it's present.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 09:30:09 am
Just did as you suggested, man! Thanks! Lets see further. Wi-fi looks stable.

Added:  looks that after about 10 minutes puter goes to sleep and it` s very hard to wake it up - even adding AC power doesn`t help immediate. The way is to close the lid several times and if I add mentioned adapter it finally wakes up.
I bet it`s bad luck with a current kernel and the current hardware.  :(
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 03, 2016, 11:11:53 am
This may be related to the power manager daemon dimming the display when it's idle PCNetSpec. A few people around the internet have mentioned as much

Distinct possibility as Mint Xfce uses a different power manager.

The 2 main differences here with Mint 17.3 are the power manager, and kernel/xorg versions.

easy enough to change both :)
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 11:24:29 am
Well, it seems to me I`ll start with power manager.
Could you explain the process in an couple words, PCNetSpec?
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 03, 2016, 12:41:47 pm
OK, open a terminal and run:
Code: [Select]
sudo apt-get remove --purge mate-power-manager mate-power-manager-commonthen
Code: [Select]
sudo apt-get install xfce4-power-managerthen close the terminal

Now go to

menu > Preferences > Default Applications for LXSession > core applications (tab)

and change

Power Manager: mate-power-manager

to

Power Manager: xfce4-power-manager

then close the "LXSession Configuration" dialog

Now log off/on (or reboot)

Once logged back on, right-click the power manager tray icon (by the clock), and select "About" .. it should tell you that you're using the xfce4-power-manager.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 03, 2016, 02:59:44 pm
Thanks a lot, PCNetSpec!
I`ll give it a try 2morrow.
Will report back surely.
Goodnight!

Added: DID IT.
Now after AC adapter is plugged to comp display doesn`t turn black, and I can see the information about charging etc. Looks pretty stable for now. Let`s see further.
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Slim.Fatz on January 04, 2016, 02:39:02 am
Hi Kulbanski,

Read all of the instructions given to you by darthlukan in this thread. Then follow his instructions relating to the power manager (i.e. unchecking the option "Dim display when idle"). Then tell us if this worked.

Regards,

-- Slim
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: PCNetSpec on January 04, 2016, 02:44:18 am
Thanks a lot, PCNetSpec!
I`ll give it a try 2morrow.
Will report back surely.
Goodnight!

Added: DID IT.
Now after AC adapter is plugged to comp display doesn`t turn black, and I can see the information about charging etc. Looks pretty stable for now. Let`s see further.

Great stuff :)

After a short while of testing, and once you're satisfied the issue is solved, can you please remember to  to come back and mark this topic (SOLVED)

You can do this by editing the FIRST posting in this topic and changing:-

Subject: Lenovo laptop turns off display after installing PPM6 (SOLVED)

Thanks in advance :)
Title: Re: Lenovo laptop turns off display after installing PPM6
Post by: Kulbanski on January 04, 2016, 03:35:56 am
..After a short while of testing, and once you're satisfied the issue is solved, can you please remember to  to come back and mark this topic (SOLVED)
I shall mark the topic for sure! I never forget about that.
Now I`m gonna reinstall PPM from scratch and see once again what about wi-fi stability and power manager`s change.
In the case of the same results as now, I`ll consider the problem(s) solved and will close the topic.  :)
Title: Re: Lenovo laptop turns off display after installing PPM6 [SOLVED]
Post by: Kulbanski on January 04, 2016, 05:09:52 am
Summing up after fresh installation:

Replacing mate-power-manager with xfce4-power-manager WAS THE SALVATION for the currrent machine as well as PCNetSpec`s ADVICE `bout unstable wi-fi (see above).
Many thanks goes to all the community and especially to PCNetSpec! U-da-man, PC! 8)
(http://s23.postimg.org/b7fj75csb/high_five_1.jpg)

CU guys soon and good luck.
TOPIC CLOSED.