Peppermint OS Community Forum

Support => New Users => Topic started by: magicchance on June 24, 2015, 05:12:56 pm

Title: Sound shortcut keys not working with P6
Post by: magicchance on June 24, 2015, 05:12:56 pm
F1-F2-F3 are my sound/volume keys.  (Mute-Minus-Plus, respectively.)  My laptop stats are in my signature.  These shortcuts worked fine last week, but this week they are completely useless.

Note: In another thread adding in the Fn or Alt keys was suggested, but in this case it doesn't help.  So I'm hoping to re-engage the original 3 keys for their intended purpose.  Is anyone here familiar with the problem?
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on June 24, 2015, 05:39:21 pm
Does the Z50 have that weird BIOS setting to have the function keys ONLY act as function keys so the F<nmber> keys don't work

Quote
    In BIOS, go to Configuration tab
    Arrow down to find "HotKey Mode"
    Press Enter to change from "Hotkey Mode" to "Legacy Mode".
    Press Fn+F10 to save the settings and exit BIOS

Those were the instrctions to diasble it in the Z400/Z500/P500

Does your BIOS have this "Hotkey Mode" switch ?
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 24, 2015, 06:06:21 pm
Does the Z50 have that weird BIOS setting to have the function keys ONLY act as function keys so the F<nmber> keys don't work

Quote
    In BIOS, go to Configuration tab
    Arrow down to find "HotKey Mode"
    Press Enter to change from "Hotkey Mode" to "Legacy Mode".
    Press Fn+F10 to save the settings and exit BIOS

Those were the instrctions to diasble it in the Z400/Z500/P500

Does your BIOS have this "Hotkey Mode" switch ?

The only BIOS I am familiar with was under the old Windows OS.  I just rebooted to make sure, and when I boot up P6 I don't see the same type of BIOS text as before.  So I have no idea really on how to answer your question.  But I'm game if you want to use me to experiment with...
Title: Re: Sound shortcut keys not working with P6
Post by: Slim.Fatz on June 25, 2015, 03:14:27 am
Hi magicchance,

Your BIOS is totally independent from whatever OS (operating system) you boot into. The BIOS is present in your computer even when no OS is present. So having installed Peppermint Six or any other operating system would not have changed the BIOS that was installed in your machine to now be a different BIOS.

When you have booted into Windoze or Peppermint Six or some other OS you do not see any BIOS. You "see" and get access to the BIOS of your machine before booting into the OS that you have installed.

In other words, your statement:

Quote
The only BIOS I am familiar with was under the old Windows OS.  I just rebooted to make sure, and when I boot up P6 I don't see the same type of BIOS text as before.

does not make any sense.

Do you know how to start your computer so that you gain access to its BIOS ?? If you think that you do, please tell us how you are doing it so that we can be sure that you are doing it correctly.

Regards,

-- Slim
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 25, 2015, 03:34:17 am
Hi magicchance,

Your BIOS is totally independent from whatever OS (operating system) you boot into. The BIOS is present in your computer even when no OS is present. So having installed Peppermint Six or any other operating system would not have changed the BIOS that was installed in your machine to now be a different BIOS.

When you have booted into Windoze or Peppermint Six or some other OS you do not see any BIOS. You "see" and get access to the BIOS of your machine before booting into the OS that you have installed.

In other words, your statement:

Quote
The only BIOS I am familiar with was under the old Windows OS.  I just rebooted to make sure, and when I boot up P6 I don't see the same type of BIOS text as before.

does not make any sense.

Do you know how to start your computer so that you gain access to its BIOS ?? If you think that you do, please tell us how you are doing it so that we can be sure that you are doing it correctly.

Regards,

-- Slim

Hi Slim,

To answer your question, I have run a couple different OS's on this laptop.  All Windows.  In some, printed text that included the letters BIOS was visible at startup.  In another, it was not.  But in order to reach the BIOS commands (not just see the word printed at startup), it's necessary to punch one of the F keys, which aborts the Windows startup process and goes into diagnostic mode.

Hope that clears things up enough to keep the convo going.

Even so, I'm not sure which F key is used since I almost never used that feature, and so I'm unsure of how to use it in conjunction with P6 too.  Because even if I got lucky with the right F key, I wouldn't know what to do once the diagnostics opened anyway.
Title: Re: Sound shortcut keys not working with P6
Post by: AndyInMokum on June 25, 2015, 04:05:10 am
Hi magicchance, how's it going, are you still having fun  ;)?  You're asking all the right questions and really getting to know your computer and its capabilities  - great stuff  ;).   The BIOS is totally independent of ANY OS and it is not run in conjunction with any OS.  It's an embedded programme that's provided by your computers manufacturer to run the startup routines.  Consequently, accessing the BIOS varies with different hardware manufacturers.  It generally takes a few goes before you find the right key to push.  The common keys to hold down at startup are: F2, F12 or Delete.  When you do get into the BIOS, write down which version it is.  Pushing F10 will get you out of the BIOS, (it's about the only thing that's consistent across all BIOS versions).  When asked, select, Exit without Saving Changes or words to that effect.  Post the BIOS version back to the forum  ;).
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 25, 2015, 02:47:15 pm
OK Guys, so here's my results in attempting to boot up BIOS.

First, F2 and F10 give me the same results.  Which is, I get a strange and unfamiliar pattern of lines of information that very quickly scroll down my screen.  The lines all start with "Starting..." on the left hand side, and all end with "...OK" on the right hand side.  It looks like there are maybe as many as 150 or so lines in total, but they scroll by so fast it's impossible to count them.  Also, a few of the "OK" spots are painted red, but there's no way to tell which ones.  I've booted this screen several times already, but if there's a way to make the scrolling stop, or even slow down, I haven't found it yet.  Regardless, it's the only diagnostic type screen I have seen during this test.  You Linux masters probably know exactly what I'm seeing and what it stands for, but it's all Greek to me.

So Guys, what next?
Title: Re: Sound shortcut keys not working with P6
Post by: AndyInMokum on June 25, 2015, 05:17:11 pm
OK Guys, so here's my results in attempting to boot up BIOS.

First, F2 and F10 give me the same results.  Which is, I get a strange and unfamiliar pattern of lines of information that very quickly scroll down my screen.  The lines all start with "Starting..." on the left hand side, and all end with "...OK" on the right hand side.  It looks like there are maybe as many as 150 or so lines in total, but they scroll by so fast it's impossible to count them.  Also, a few of the "OK" spots are painted red, but there's no way to tell which ones.  I've booted this screen several times already, but if there's a way to make the scrolling stop, or even slow down, I haven't found it yet.  Regardless, it's the only diagnostic type screen I have seen during this test.  You Linux masters probably know exactly what I'm seeing and what it stands for, but it's all Greek to me.

So Guys, what next?
Well that ain't the BIOS you're seeing.  That's the Peppermint boot up routine.  Have you tried starting your maching and imediatley after hitting the start button, hold down either, F1. F2, F12, or Delete.  Once you've discovered the right key.  You machine will tell you that you are entering the BIOS.  I'm sorry it all sounds very vague, that's because unfortunately, it is.  You could always try to find out directly from Lenovo what the key combination is: https://support.lenovo.com/us/en/products/search# (https://support.lenovo.com/us/en/products/search#).  Good luck with your search  ;).
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 26, 2015, 03:11:26 am
Well Guys, it turns out that Lenovo only make allowance for the BIOS with Windows OS.  They specifically point out that with Linux that feature goes away.  Go figure.

So Guys, I'm counting on you to know a way around this.  I.E., can BIOS be installed/added from the outside?
Title: Re: Sound shortcut keys not working with P6
Post by: mattosensei on June 26, 2015, 03:36:53 am
Google search indicates:

http://askubuntu.com/questions/547718/how-to-enter-bios-on-uefi-capable-lenovo-z50-novo-button
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 26, 2015, 04:09:07 am
Google search indicates:

http://askubuntu.com/questions/547718/how-to-enter-bios-on-uefi-capable-lenovo-z50-novo-button

Thanks, but I'm way past that.  Not only does BIOS not show up that way, but engaging the Novo Button with P6 already installed damaged P6 and caused it to re-install upon re-start.  What that thread fails to mention, is the fact that Lenovo specifically states that BIOS can not work once Linux is installed, as I mentioned up-thread.

At this point BIOS is lost to me unless one of the resident P6 devs can help me install one from the outside.
Title: Re: Sound shortcut keys not working with P6
Post by: AndyInMokum on June 26, 2015, 04:16:31 am
That really makes no sense what so ever.  Your machine is booting up Peppermint so the BIOS settings are finding Peppermint and telling it to boot.  Can you provide the link that has this advice?  We just need to open the BIOS UEFI and see what the settings are.  I repeat, the BIOS UEFI is totally separate from your operating system.  You can open the BIOS UEFI up even if you have no OS installed onto your machine  :-\.
Title: Re: Sound shortcut keys not working with P6
Post by: Slim.Fatz on June 26, 2015, 04:45:39 am

(snip)

Thanks, but I'm way past that.  Not only does BIOS not show up that way, but engaging the Novo Button with P6 already installed damaged P6 and caused it to re-install upon re-start.  What that thread fails to mention, is the fact that Lenovo specifically states that BIOS can not work once Linux is installed, as I mentioned up-thread.

(snip)

Hi magicchance,

You are making some more rather bizarre claims here: in particular about damaging your Peppermint Six installation and causing it to re-install upon re-start. If your Peppermint Six installation has been damaged, it cannot re-install itself. This is ridiculous. Either you re-installed it or someone else re-installed it.

Please be clear about what is going on here and what you are doing. Otherwise it is extremely difficult to help you solve your problem.

In your original posting you indicated the following:

Quote
F1-F2-F3 are my sound/volume keys.  (Mute-Minus-Plus, respectively.)  My laptop stats are in my signature.  These shortcuts worked fine last week, but this week they are completely useless.

My suspicion is that you made some changes to your installation that caused this occur, but we have not been informed of them, and perhaps even you do not remember what they were. This can happen.

Otherwise I truly doubt that the keys just mysteriously stopped working unless, of course, there has been hardware failure/damage in your computer. If that has happened, it is not the result of any operating system and will be difficult to fix via our forum -- but I am sure you will get very expert advice here to help you solve even such a hardware problem. But you must give us credible reports about what is happening on your end.

Regards,

-- Slim
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on June 26, 2015, 08:03:27 am
This manual (page 13):
https://download.lenovo.com/consumer/mobiles_pub/lenovo_g_z_series_ug_english.pdf
(from your askubuntu link)

Clearly shows the "NOVO" button will present you with a menu with these 4 options

Normal Startup
BIOS Settings
Boot Menu
System Recovery

It then (on the same page) goes on to explain how to change the "HotKey Mode" I mentioned.



a) It has nothing to do with the OS, in fact when you enter the BIOS the OS hasn't even begun to be started yet .. so as Andy and Slim.Fatz said, Windows/Linux/WhateverOS can have ZERO affect at ths point.

b) It absolutely CANNOT reinstall Peppermint 6 .. selecting "System Recovery" from that menu MIGHT reinstall Windows 8 (but only if you still have an intact recovery partition)

c) It cannot "Only work with Windows installed" .. as I said, the OS hasn't even been initialised at this point, the BIOS is nothing to do with the OS it is contained in a hardware chip on the motherboard
What they probably mean is .. some functions of the UEFI BOS's can *also* be accessed via Windows 8, though this usuallly means "the setting will be applied at next boot" .. this ability will be lost if you replace Windows 8 with Linux (obviously) but it does NOT mean that you can't access the BIOS before the OS is loaded
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 26, 2015, 10:52:21 am
Everyone: Page 26 of that same manual mentions how the One Key Recovery Feature (Novo BIOS Button) requires Windows in order to work.  This statement is found within the very first Notes block on pg26.  It's mentioned a second time a little farther down in the Trobleshooting section.

 I know this now.  But not yesterday before trying the Novo Button.  Here is exactly what happened when I did: nothing.  Just a blank screen that never showed any signs of anything.  No text, no prompts, no sounds, nothing.  After waiting about 2 minutes I rebooted manually.  When I did that, P6 came up.  But it took almost 30 minutes for the red progress bar to fill out and for the platform to finally open like expected.  This is why I made the comment about re-installing.  Because that's what it appeared to be doing, at least from my perspective.

I haven't tried using the Novo Button again.  I haven't tried anything else, either.  I've been coming in here and giving my results as best I can, and hoping to get the problem solved.  This room is the only one I am posting in.  There is no other advice I am listening to at the moment, or experts whose advice I am taking action on -- just yours.

As for the BIOS question in general, remember Guys, I was not the one to bring it up.  My original problem was -- and still is -- how to get my dead hot keys working again.
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on June 26, 2015, 11:02:12 am
One key recovery has nothing to do with this  :-\

You're not listening to (or not understanding) what's being explained here .. I'm going to bow out of this topic, it's all getting rather convoluted in an attempt to fix an issue that's not really necessary .. I take it you have a perfectly working volume slider in the system tray, just use that ;)
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on June 26, 2015, 11:18:54 am
One key recovery has nothing to do with this  :-\

Why are you dinging me for a situation I didn't even bring up in the first place?  I was not the one to bring up BIOS.  And with my laptop the BIOS is accessed from the Novo Recovery Button.  If you guys want to know about my BIOS, then that naturally leads to the Novo Button, at least with the Lenovo Z50-75.

Right now the stalemate is caused by you guys saying that my BIOS is easy to access no matter what, and then me trying the Novo/BIOS command and then coming back in here and saying it's not working.

You guys are the experts.  I'm the novice.  I took on the challenge of using Peppermint 6 based on YOUR encouragement last week, and promising you'd be here when I had questions and needed your help.

Where it stands now: I still have 3 or 4 dead hot keys.  Lenovo BIOS doesn't open with Linux.  I still need help making the hot keys work.  (Added bonus for finding a way to bypass Lenovo and access BIOS anyway.)

Maybe to you this seems like a trivial thing, no big deal, just use different widgets to get the job done.  But from my side, a P6 developer and forum Mod I trusted just told me to fuck off because he thinks my piddly problem isn't worth his time.  So what happens tomorrow when something else comes up?  How many hoops will I have to jump through then?
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on June 26, 2015, 11:57:16 am
Quote
from my side, a P6 developer and forum Mod I trusted just told me to **** off because he thinks my piddly problem isn't worth his time.

That wasn't my intention at all .. and please watch your language

Quote
Where it stands now: I still have 3 or 4 dead hot keys.  Lenovo BIOS doesn't open with Linux.

This is plain wrong, and you're not accepting that fact .. whether the BIOS opens or not has NOTHING to do with the OS .. you should be able to access the BIOS without an operating system AT ALL, otherwise how would Lenovo change the settings prior to installing Windows

If your BIOS isn't accessible by the method described in the Lenovo manual, then either:-

a) you're doing it wrong

b) their manual is incorrect (but there WILL still be a way to access the BIOS)

c) there's a hardware failure

in case (a) it's pointless continuing if you're refusing to listen to us

in case (b) if Lenovo can't describe how to access their own BIOS, how are we supposed to know

in case (c) there's nothing we can do

In ANY case, there's no moving forward whilst you continue to stand by the position that Linux and the BIOS have some kind of connection and that connection is what's stopping you accessing the BIOS
Title: Re: Sound shortcut keys not working with P6
Post by: Slim.Fatz on June 27, 2015, 03:43:21 am
In addition, the way usual way to activate the dead keys on your Lenovo machine involves getting into the BIOS and following the appropriate steps as described in Lenovo's own manual.

What you can always do is wipe Peppermint Six from your machine (although that really should not be necessary, but you seem to think that it is causing the problems of accessing the BIOS, so be logical and remove it). Then try using the Novo key to get into the BIOS. If the Novo key gets you into the BIOS then do as instructed, save the changes, exit the BIOS and reinstall Peppermint Six.

P.S. I also fail to see where anyone here told you to f**k off. This is a forum where such terminology is not used or tolerated.

Regards,

-- Slim
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 03:54:47 am
Let me start off by apologizing for my rude behavior in here last week.  This Linux stuff is all very new to me, and I lost my patience and my composure, which wasn't at all fair to you guys answering my posts.  I'm sorry.

That out of the way, let me bring you up to speed on what I have learned since my last post.  First, I have finally figured out how to open the BIOS screen for my Lenovo.  It took another 20 or so tries to get it right, but now I have it.  Next, I have also tried out Ubuntu and Lubuntu since my last post, and I have decided that P6 is still the one I want to go ahead with.  Third, only P6 has the issue with the 3 sound hot keys (F1/F2/F3), which is the reason i started this particular thread to begin with.  These same keys work as expected in Ubuntu and Lubuntu, just not P6 for some odd reason.  Fourth, in BIOS there is a section which reads "Hot Keys: Engaged" (or words to that effect.)  These are standard default settings which I left untouched as I experimented with the various Linux platforms.

Do not misunderstand where I am coming from in bringing this bug to your attention.  I am not angry with you devs, or implying in any way that you don't know your stuff.  I was under the impression that besides asking for your help, us Users were also expected to talk about our experiences using P6, good or bad, beta fashion.  So that's all I'm doing.  I'm just bringing it to your attention that there's a minor bug in how P6 relates to some of my Lenovo hot keys, nothing more.  If it gets fixed in a later version, great.  if not, I'm sure I'll find a way to manage, regardless.

And after spending the last week experimenting with 2 other platforms, I am happy to say that I have found P6, and that during the coming weeks I intend to learn everything I can about it!
Title: Re: Sound shortcut keys not working with P6
Post by: AndyInMokum on July 05, 2015, 04:24:09 am
Hi magicchance, there's no need to apologize.  However, for the record - thank you  :).  That's great you've cracked the BIOS mystery.   You're absolutely correct that we want to hear feedback.  This is one of the ways we're able to make improvements to Peppermint.  That is strange the aforementioned hot keys work in Ubuntu, and Lubuntu but not in Peppermint Six.  Do you remember what versions of these distros you tried?  Peppermint Six is based on Ubuntu 14.04.2 LTS.  If the versions you tried were either the 14.10 or 15.04 releases.  The hot key issues may have been resolved in these later releases  :-\.  Thank you for bringing this to our attention  ;).

It's great to know you've hung onto Peppermint Six.  This forum is a treasure trove of information - please utilized it  ;).
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 06:56:56 am
As Andy suggests, it's  highly likely a kernel or xorg-input version thing .. so it'd be interesting to know which versions of L/Ubuntu you tried....

would I be right in assuming 15.04 for both ?
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 12:00:40 pm
would I be right in assuming 15.04 for both ?

That's correct.
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 12:36:46 pm
Sounds like It's probably been fixed upstream in the 3.19 kernel or xorg stack...

Hopefully there'll soon be a vivid (15.04) LTS Enablement Stack update for 14.04 .. you'd then be ably to move to that and hopefully it'd solve your problem.

We could try the later kernel if you want ?
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 02:01:06 pm
We could try the later kernel if you want ?

I'm willing to follow absolutely any suggestions you may have.  My life is in your hands; you guys are my official life line now that I have fully committed to P6.

Also, I'm getting kicked off my wifi connection as well as getting "bad DNS/no web page found" type warnings quite often, which also didn't happen with the other 2 platforms.  So triple bonus points if an upgrade will fix this issue as well!  :)
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 04:04:22 pm
OK, in Peppermint open a terminal and post the output from running:
Code: [Select]
uname -a
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 04:48:42 pm
Here you go...:

Linux chance 3.16.0-41-generic #57~14.04.1-Ubuntu SMP Thu Jun 18 18:01:13 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 05:37:21 pm
Run these commands in sequence:
Code: [Select]
mkdir ~/kernel-3.19.7
then
Code: [Select]
cd ~/kernel-3.19.7
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19.7-vivid/linux-headers-3.19.7-031907-generic_3.19.7-031907.201505062136_amd64.deb
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19.7-vivid/linux-headers-3.19.7-031907_3.19.7-031907.201505062136_all.deb
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19.7-vivid/linux-image-3.19.7-031907-generic_3.19.7-031907.201505062136_amd64.deb
then
Code: [Select]
sudo dpkg -i *.deb
once that command completes, REBOOT.

then come back here and post the output from:
Code: [Select]
uname -a



Remember, if anything goes wrong booting .. you can still hold "Shift" immediately after turning on your PC to acceess the GRUB menu .. then select the old kernel to boot
3.16.0-41-generic
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 05:54:18 pm
Now it reads...:

Linux chance 3.19.7-031907-generic #201505062136 SMP Wed May 6 21:37:38 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 06:05:12 pm
OK, how about the keys .. do they work now ?
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 06:15:27 pm
OK, how about the keys .. do they work now ?

Unfortunately not.

When I make the reboot I get the following message on an otherwise blank screen just before the Peppermint screen opens:

[1.131815] ACPI PCC probe failed
Scanning for Btrfs file systems

I have rebooted a few times already, and the bracketed number is different each time.  Other values are [1.135669] and [1.131681]

This message packet lasts about 4 or 5 seconds before the screen changes over to Peppermint.

Also, my wifi signal indicator is going absolutely crazy.  I've been taken in and out of connection 30 times in the last 5 minutes!
Title: Re: Sound shortcut keys not working with P6
Post by: PCNetSpec on July 05, 2015, 07:24:10 pm
OK for the time being we may as well go back to the default kernel

do you know how to use the shift key to boot into the 3.16.0-41 kernel ?
Title: Re: Sound shortcut keys not working with P6
Post by: magicchance on July 05, 2015, 08:16:56 pm
I am reset to '3.16.0-41 recovery mode'.

EDIT: Actually, I have made a re-install from disc.  Everything is 100% fresh and ready for your next suggestion...