Peppermint OS

Support => Installation => Topic started by: eltrenveloz on April 19, 2015, 10:27:18 am

Title: Black screen after booting [SOLVED]
Post by: eltrenveloz on April 19, 2015, 10:27:18 am
Hi! I've installed PM5. Everything seems OK but after the "starting up" screen, it seems to load but nothing happens in the screen. The monitor works just fine (in fact, i'm writing from the same computer running the live version). If I press the shutdown button, the screen shows the messages that are normally showed and then it shuts down. Any help?
Title: Re: Black screen after booting
Post by: perknh on April 19, 2015, 01:01:46 pm
Hi! I've installed PM5. Everything seems OK but after the "starting up" screen, it seems to load but nothing happens in the screen. The monitor works just fine (in fact, i'm writing from the same computer running the live version). If I press the shutdown button, the screen shows the messages that are normally showed and then it shuts down. Any help?

Hello eltrenveloz.

Welcome to Peppermint 5, and welcome to Peppermint forum!

Are you saying you only get a black screen with no default wallpaper and no menu panel?  Or do you get a menu panel like you see in the live version but with a black screen and without Peppermint 5 live version's smoky wallpaper?   

perknh
Title: Re: Black screen after booting
Post by: Slim.Fatz on April 19, 2015, 01:05:09 pm
Hi eltrenveloz,

So tell us some things: such as, what kind of computer is this (Desktop PC, Notebook???), what brand is it? In short: anything and everything that you can give us can only help us help you. ;)

Regards,

-- Slim
Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 01:18:20 pm
After I did this: http://forum.peppermintos.com/index.php/topic,968.msg8333.html#msg8333 I can log in, and then I see the default wallpaper with no panel.

It's a desktop computer. It hasn't got anythithing special: the graphic card is on board and it works fine with Lubuntu. I've installed PM3 before and it worked just fine.
Title: Re: Black screen after booting
Post by: perknh on April 19, 2015, 01:36:57 pm
Well eltrenveloz, your answer surprised me.  :o

I expected to hear exactly the opposite of what you just told us here.

Is this, by any chance an old XP computer?

Soon, somebody more knowledgeable than me will help you here!!  ;)

perknh

Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 01:44:06 pm
Yes, long time ago it had Windows XP, but for years it's been working with Ubuntu or Peppermint.
Title: Re: Black screen after booting
Post by: AndyInMokum on April 19, 2015, 01:48:47 pm
Hi eltrenveloz, welcome to the Peppermint Forum.  Could you please boot into your Peppermint Five Live media, (DVD/CD or USB drive)?  Open a terminal window and enter the following commands:
Code: [Select]
inxi -Fand
Code: [Select]
uname -aPost the outputs back to the forum  ;).
Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 01:54:28 pm
For the first command, this is what I see:

Spoiler (click here to view / hide)
[close]

For the second:

Linux peppermint 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:02:19 UTC 2014 i686 i686 i686 GNU/Linux
Title: Re: Black screen after booting
Post by: PCNetSpec on April 19, 2015, 04:06:03 pm
Do you know how to try booting with the
i915.modeset=0
kernel boot parameter ?
Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 04:40:29 pm
Do you know how to try booting with the
i915.modeset=0
kernel boot parameter ?

No, I don't know how to do that.

I've entered as a guest and everything is working OK. Maybe it's a problem with my user...? Anything else I can tell for you to help me?
Title: Re: Black screen after booting
Post by: PCNetSpec on April 19, 2015, 04:53:41 pm
Have you tried simply reinstalling ? .. or creating a new user account from the command line ?

if it's working from the guest account it's not kernel mode setting that's the problem (so those boot parameters won't help), it's definitely something in your account's home directory that's the issue.


Hold on ....

Sorry I missed your earlier post that said you can now log on, but have no panel

From the desktop are you able to open a terminal with Ctrl+Alt+T ?

Is this purely a screen size thing .. eg. does the menu pop up if you ht Ctrl+Esc ?

If you're able to open a terminal, what's the output from:
Code: [Select]
ps aux | grep [l]xpaneland what happens if you run:
Code: [Select]
lxpanel -p Peppermnt
Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 05:50:33 pm
Nothing happens when I log in my account and try Ctrl+Alt+T or Ctrl+Esc.

I've tried reinstalling... like 5 times... I didn't try creating a new user account.

I think it's something in my account's home directory, which is set in another partition of the disk... the message "scanning btrfs filesystems" has anything to do with it?
Title: Re: Black screen after booting
Post by: PCNetSpec on April 19, 2015, 06:03:54 pm
So you're using the home partition from another distro ?
Title: Re: Black screen after booting
Post by: eltrenveloz on April 19, 2015, 06:12:05 pm
No, I have three partitions:
*one where PM5 is installed
*home partition
*swap
Title: Re: Black screen after booting
Post by: AndyInMokum on April 19, 2015, 10:32:41 pm
Hi eltrenveloz, I just had a thought while eating breakfast  :P.  You say you have 3 partitions; /, /home and /swap.  Have you formatted your home partition?  Or, have you left it with data from a previous Peppermint/Linux installation?
Title: Re: Black screen after booting
Post by: PCNetSpec on April 20, 2015, 02:06:20 am
That's what I was asking .. is the /home partition new, or does it contain stuff from a previous Linux installation ?

And can we have a recap .. are you at the position where you can log on, but all you can see is the wallpaper ?

What happens if you drop to a console with Ctrl+Alt+F3, log on in text mode, then run:
Code: [Select]
sudo service lightdm restart?
Title: Re: Black screen after booting
Post by: eltrenveloz on April 20, 2015, 08:33:50 am
No, I didn't format the /home partition. I keep it with my personal stuff so I can change OS without losind them. So, yes, it keeps information from previous Linux installation.

As a guest user, I can log in and use the computer just fine. When I log in with my user, all I see is the wallpaper and no menu panel.

Title: Re: Black screen after booting
Post by: eltrenveloz on April 20, 2015, 09:07:17 am
That's what I was asking .. is the /home partition new, or does it contain stuff from a previous Linux installation ?

And can we have a recap .. are you at the position where you can log on, but all you can see is the wallpaper ?

What happens if you drop to a console with Ctrl+Alt+F3, log on in text mode, then run:
Code: [Select]
sudo service lightdm restart?

I did this when I was logged in with my user. It restarted but just the same (wallpaper, but no menu panel)
Title: Re: Black screen after booting
Post by: PCNetSpec on April 20, 2015, 11:03:53 am
If you kept your home folder from a previous Linux distro, half your config files will be wrong because they're hidden in your home folder.

Create a new user from the command line .. then copy your user files from the old user.
Title: Re: [SOLVED] Black screen after booting
Post by: eltrenveloz on April 21, 2015, 07:05:33 pm
I tried creating a new user but it didn't work, still the same bug. So, I saved my files, formatted the whole disk and did a clean installation. Everything's working just fine :) Than you all for your help (and patience...). PM5 looks great!
Title: Re: [SOLVED] Black screen after booting
Post by: AndyInMokum on April 21, 2015, 11:08:12 pm
...... Everything's working just fine :) Than you all for your help (and patience...). PM5 looks great!
Hi eltrenveloz, this is great news  ;).  I'm really happy you've found a solution - outstanding!  Many thanks for marking the topic as, [SOLVED]  8)!!
Title: Re: Black screen after booting [SOLVED]
Post by: perknh on April 22, 2015, 04:39:23 pm
Hi eltrenveloz, this is great news  ;).  I'm really happy you've found a solution - outstanding!  8)!!


Hello eltrenveloz,

This is really terrific news.  I can't say it any better than AndyInMokum himself:  This is outstanding!

I'm happy to see this all worked out for you!  :)

perknh