Author Topic: Slow shutdown Peppermint 10 (Solved)  (Read 267 times)

Offline demag

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Slow shutdown Peppermint 10 (Solved)
« on: July 07, 2020, 07:24:23 am »
I've never had this problem before.

I'm dual booting with Win 10 64 bit. Windows is booting and shutting down fine, however Peppermint is booting fine but shutdown is slow, 3-5 minutes.

I've tried hitting Esc or Tab whilst it's shutting down but can't see anything onscreen at all. I think I'm doing it right, Menu - Logout button then Shutdown then hit Esc or Tab?

I can find my boot log in Var but is there a shutdown log I can look at?

This is my inxi:

@d-B450-AORUS-PRO ~ $ inxi -Fz
System:    Host: d-B450-AORUS-PRO Kernel: 5.3.0-62-generic x86_64 bits: 64
           Desktop: N/A Distro: Peppermint Ten
Machine:   Device: desktop System: Gigabyte product: B450 AORUS PRO serial: N/A
           Mobo: Gigabyte model: B450 AORUS PRO-CF v: x.x serial: N/A
           UEFI [Legacy]: American Megatrends v: F50 date: 11/27/2019
CPU:       6 core AMD Ryzen 5 3600 (-MT-MCP-) cache: 3072 KB
           clock speeds: max: 3600 MHz 1: 2195 MHz 2: 2195 MHz 3: 2196 MHz
           4: 2195 MHz 5: 2195 MHz 6: 2194 MHz 7: 2194 MHz 8: 2189 MHz 9: 2194 MHz
           10: 2194 MHz 11: 2194 MHz 12: 2195 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Tonga PRO [Radeon R9 285/380]
           Display Server: x11 (X.Org 1.20.8 )
           drivers: ati,amdgpu (unloaded: modesetting,fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           OpenGL: renderer: AMD Radeon R9 380 Series (TONGA, DRM 3.33.0, 5.3.0-62-generic, LLVM 9.0.0)
           version: 4.5 Mesa 19.2.8
Audio:     Card-1 Advanced Micro Devices [AMD] Starship/Matisse HD Audio Controller
           driver: snd_hda_intel
           Card-2 Advanced Micro Devices [AMD/ATI] Tonga HDMI Audio [Radeon R9 285/380]
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k5.3.0-62-generic
Network:   Card: Intel I211 Gigabit Network Connection driver: igb
           IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 2620.5GB (0.4% used)
           ID-1: /dev/sda model: TOSHIBA_HDWA120 size: 2000.4GB
           ID-2: /dev/sdb model: Samsung_SSD_850 size: 120.0GB
           ID-3: /dev/sdc model: WDC_WDS500G2B0A size: 500.1GB
Partition: ID-1: / size: 110G used: 8.8G (9%) fs: ext4 dev: /dev/sdb1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: No active sensors found. Have you configured your sensors yet? mobo: N/A
Info:      Processes: 279 Uptime: 45 min Memory: 824.8/16021.2MB
           Client: Shell (bash) inxi: 2.3.56
« Last Edit: July 12, 2020, 10:57:41 am by demag »

Offline demag

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Re: Slow shutdown Peppermint 10
« Reply #1 on: July 07, 2020, 08:18:47 am »
I just tried "shutdown now" in a terminal but it was still very slow shutting down.

Offline murraymint

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Re: Slow shutdown Peppermint 10
« Reply #2 on: July 07, 2020, 08:59:50 am »
If you press Escape during shutdown do you see any clues in text about what's going on?

Offline demag

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Re: Slow shutdown Peppermint 10
« Reply #3 on: July 07, 2020, 10:29:15 am »
Hi murraymint I've tried that and also hitting Tab but nothing at all. No text, nothing.

Offline demag

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Re: Slow shutdown Peppermint 10
« Reply #4 on: July 07, 2020, 12:06:25 pm »
I was looking at some Linux forums and on the Mint forum someone suggested "ps -A > processes.txt" just before shutting down and then "dmesg |tail" after rebooting for a similar issue. I tried it and got this:

d@d-B450-AORUS-PRO ~ $ dmesg |tail
[  685.004623] amdgpu: [powerplay]
                failed to send message 171 ret is 0
[  686.043808] amdgpu: [powerplay]
                last message was failed ret is 0
[  686.586501] amdgpu: [powerplay]
                failed to send message 171 ret is 0
[  687.625577] amdgpu: [powerplay]
                last message was failed ret is 0
[  688.168278] amdgpu: [powerplay]
                failed to send message 171 ret is 0
d@d-B450-AORUS-PRO ~ $

I'm not sure what this is but assume it's to do with my graphics card not shutting down properly.

Maybe I need to load Propriety drivers? I looked at the AMD site and there are up to date drivers for Ubuntu derived systems.

Offline demag

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Re: Slow shutdown Peppermint 10
« Reply #5 on: July 08, 2020, 03:35:03 pm »
Err ok I screwed up :D
I was convinced this was a graphics issue, checking log file errors it all pointed to graphics card. So looking in Synaptic I found an older driver and tried it. Wrong!
As soon as it booted everything just froze up, I couldn't do anything ::). Luckily as this was a fresh install I had nothing saved so I've done another install ;D.

Not wanting to risk P10 again I had an old copy of P9 already burnt to disk. I installed that and at the moment all the old spark is back with fast boot and shutdown times.
It reminds me of the old days running Peppermint Ice which was my favourite Peppermint distro.

I will use it for a few days just to make sure it's all ok and then mark it as Solved.

Offline Slim.Fatz

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Re: Slow shutdown Peppermint 10
« Reply #6 on: July 09, 2020, 12:04:05 am »
Hi demag,

Glad to hear that Peppermint 9 is working for you !!  8) However, since your problems were happening in a new installation, it would also have been interesting if you had tried to re-install Peppermint 10 just to see if the problems were still present -- perhaps something just went a bit wrong during the initial installation.  ;)


Good luck.

Regards,

-- Slim
Respect science, respect nature, respect each other.

Tread lightly: Fluxbox, JWM, i3, Openbox, awesome

Offline demag

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Re: Slow shutdown Peppermint 10
« Reply #7 on: July 12, 2020, 10:56:51 am »
Well everything has been fine so I'll mark as solved ::)