Author Topic: Internet on laptop (SOLVED)  (Read 2553 times)

Offline Steve M

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Internet on laptop (SOLVED)
« on: April 25, 2020, 06:48:50 am »
I've just installed Peppermint 10 on a laptop.
I'm new to Linux so not sure how things work.
I want to set up internet via wifi as its a laptop.
On most devices they will detect wifi and it is simple to connect by selecting the one you want to connect to and entering the password.

I can't find a walkthrough for internet connection. I've had a look at a few messages on here and I'm just confused by the different codes.

I tried to go into network settings and enter my modem settings but I'm not getting any internet access, so I'm not sure what I should be doing(?)

Is there a good user guide somewhere?
« Last Edit: April 29, 2020, 06:20:07 am by Steve M »

Offline Slim.Fatz

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Re: Internet on laptop
« Reply #1 on: April 25, 2020, 07:16:13 am »
Hi Steve M,

Welcome to PeppermintOS and the forum!

I personally am not much of a network guru, so you must wait for another member to help you with your issue. However, I will ask: did you have wifi connection when running the live session (before doing the installation)? Also, it is very difficult for others to help you without having more details about the hardware in your computer. One way of getting this information is to start a terminal window and enter this command:

Code: [Select]
inxi -Fzand then copy and send us the resulting output.

Regards,

-- Slim
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Offline Steve M

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Re: Internet on laptop
« Reply #2 on: April 25, 2020, 04:14:36 pm »
Things have gone a bit downward since I posted. Since Pepermint wasn't working too well I had a look at Mint. That didn't seem to offer much difference so far as the internet was concerned so I went back to do a fresh install of Peppermint and it keep failing.  :(

My8Gb USB stick was seemingly turned into a a 2.5Mb one by Balena Etcher. I've just been using the  Rufus prog to try and get it back and so far it seems to be writing a Peppermint boot USB for me.

I've checked the download file is OK with MD5SUM. So maybe the USB will work better than my DVD was doing?
The error message was suggesting the hard drive might  have a problem. It was working OK previously - so we'll have to see if the USB works.

So at the moment I'm not able to type things in. It just goes into a GNU: GRUB thing. I'm not sure what I can do there(?) Is there any way to check over the hard drive from the Grub thing?

Fingers crossed for the USB stick!

Offline spence

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Re: Internet on laptop
« Reply #3 on: April 25, 2020, 10:48:10 pm »
I am sorry you are having troubles still @Steve M...

 :(

While I have always used my pair of 2GB USB sticks for all installations, many of the moderators have advised using larger ones.  I might also suggest you boot into the LiveDVD or Live CD you created previously, then use Peppermint's own USB Stick Formatter & USB Image Writer  found under Menu > System  to create a new USB install medium...


 ;)
spence
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Offline rayzer

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Re: Internet on laptop
« Reply #4 on: April 26, 2020, 06:45:41 am »
If you manage to get Peppermint back onto a usb stick, boot it up in live mode the open up the Disks application from the menu (sudo apt install gnome-disk-utility if not there) click on the drive you want to wipe on the left. Then go to the icon where it shows 3 lines or dots and format the disk. After that try running the peppermint installer.
The Disks program can also be used to create live usb sticks too, just pick the usb you want to create on the left then select Restore Disk Image from the same menu. Navigate to your iso and follow on screen instructions, its best used on an already installed system though.
For wallpapers ive made you can download them here

Offline spence

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Re: Internet on laptop
« Reply #5 on: April 26, 2020, 08:08:08 am »

I want to set up internet via wifi as its a laptop.
On most devices they will detect wifi and it is simple to connect by selecting the one you want to connect to and entering the password.

I can't find a walkthrough for internet connection. I've had a look at a few messages on here and I'm just confused by the different codes.

Yes there are some threads we can point you to @Steve M ... but since every laptop uses different hardware, we really need you to focus on giving us the terminal output for
Code: [Select]
inxi -Fz so we know which one to point you towards.

What install medium did you initially create?

Also, please read thru the pinned post in this networking forum...


https://forum.peppermintos.com/index.php/topic,6713.0.html
spence
PeppermintOS 10 Respin currently installed  on:
'16 Antec Aria rebuild
& '18 Asus VivoBook


Do not despair, grasshopper...
    with patience all will be revealed...
       Through pain, enlightenment will come.

Offline Steve M

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Re: Internet on laptop
« Reply #6 on: April 26, 2020, 08:20:10 am »
Well, we're getting somewhere.
I managed to resurrect my USB stick with Rufus and put Peppermint 10 on there ( Its 2019-1210-amd64)

I found my way round Grub and got a good installation so it now boots up OK.

Still no idea how to get the internet working.

The inxi give me.
Dual Core AMD E2 9000eRadeon R2 4 Computer cores 2c+2G (-mcp-)
Cache 2048
Clock Speeds: max 1500mHz 1: 1115mHz 2: 1102mHz
CPU flags  - a lot of lettersthat I'm not typing in.

Shouldn't it say Broadband or something? does this mean I'm missing some drivers?

I've tried putting my modem info into network settings making a wifi connection but the modem info doesn't seem to match the options in the settings.
I've got the SSID (modem name), WEP number (I don't know what type of WEP it is???), and a wireless Pin. (I don't normally need that when I log in.) 

(The laptop is a HP model 15-db0000na if that helps.)
« Last Edit: April 26, 2020, 09:18:41 am by Steve M »

Offline spence

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Re: Internet on laptop
« Reply #7 on: April 26, 2020, 08:26:20 am »
We need the ENTIRE output of
Code: [Select]
inxi -Fz
Here's the tutorial on how to provide us that information so #teampeppermint forum moderators may further help you...


https://forum.peppermintos.com/index.php/topic,4546.0.html


 :-\
« Last Edit: April 26, 2020, 08:30:46 am by spence »
spence
PeppermintOS 10 Respin currently installed  on:
'16 Antec Aria rebuild
& '18 Asus VivoBook


Do not despair, grasshopper...
    with patience all will be revealed...
       Through pain, enlightenment will come.

Offline Steve M

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Re: Internet on laptop
« Reply #8 on: April 26, 2020, 08:57:11 am »
I've gone through the list of commands on a similar post sudo lspi [...]/ sudo lshw etc iwconfig if config etc

Code: [Select]
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:84ac]
03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8723DE 802.11b/g/n PCIe Adapter [10ec:d723]
 *-network DISABLED       
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 15
       serial: f4:39:09:75:b3:4c
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical
       configuration: broadcast=yes driver=r8169 latency=0 link=no multicast=yes
       resources: irq:32 ioport:3000(size=256) memory:f0b04000-f0b04fff memory:f0b00000-f0b03fff
  *-network UNCLAIMED
       description: Network controller
       product: RTL8723DE 802.11b/g/n PCIe Adapter
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: ioport:2000(size=256) memory:f0a00000-f0a0ffff

enp2s0    no wireless extensions.

lo        no wireless extensions.

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 3064  bytes 223931 (223.9 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 3064  bytes 223931 (223.9 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

enp2s0    Interface doesn't support scanning.

lo        Interface doesn't support scanning.

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
« Last Edit: April 27, 2020, 01:12:28 pm by spence »

Offline Steve M

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Re: Internet on laptop
« Reply #9 on: April 26, 2020, 09:17:52 am »
Maybe I didn't use a capital F when I did the inxi - here is what I get now.

CPU~Dual core AMD E2-9000e RADEON R2 4 COMPUTE CORES 2C+2G (-MCP-) speed/max~1146/1500 MHz Kernel~5.0.0-37-generic x86_64 Up~1 min Mem~377.7/3892.5MB HDD~1008.3GB(0.7% used) Procs~169 Client~Shell inxi~2.3.56 

That's all.








Offline stevesveryown

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Re: Internet on laptop
« Reply #10 on: April 26, 2020, 10:52:42 am »
Are you WiFi only or can you plug in an ethernet cable to your laptop?

Offline Steve M

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Re: Internet on laptop
« Reply #11 on: April 26, 2020, 12:47:14 pm »
Well, I don't have a spare cable to connect so I want to get it working on wifi.
The laptop was working on wifi with Win10, so its hardware should function. I just don't know what I should be doing to get it working.

Offline stevesveryown

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Re: Internet on laptop
« Reply #12 on: April 26, 2020, 02:02:33 pm »
Well, I don't have a spare cable to connect so I want to get it working on wifi.
The laptop was working on wifi with Win10, so its hardware should function. I just don't know what I should be doing to get it working.

Can you temporarily unplug what you may have connected to the Ethernet?  I have found that sometimes an update may add the drivers needed to get wifi up and running.  It happened to my brother-in-law when I first introduced him to Peppermint.  Once he did that he was good to go.

Offline mintspider

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Re: Internet on laptop
« Reply #13 on: April 26, 2020, 05:56:40 pm »
Well, I don't have a spare cable to connect so I want to get it working on wifi.
The laptop was working on wifi with Win10, so its hardware should function. I just don't know what I should be doing to get it working.

Can you temporarily unplug what you may have connected to the Ethernet?  I have found that sometimes an update may add the drivers needed to get wifi up and running.  It happened to my brother-in-law when I first introduced him to Peppermint.  Once he did that he was good to go.

Steve M, stevesveryown is giving good advice.
I am now home and on my Peppermint 10 Respin laptop.
Although I use Ethernet on this laptop I do remember going into 'Additional Drivers' from the menu and installing a Nvidia driver for my graphics card and a Broadcom driver for my wifi card.
Here is what that window looks like for me:


 


Once your own wifi driver is installed and your laptop rebooted hopefully you will be on wifi.
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Offline Steve M

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Re: Internet on laptop
« Reply #14 on: April 27, 2020, 02:37:14 am »
Thanks, that's given me something to aim at.

I'm a bit uncertain even about how to get the ethernet working, but I'll  give it a try.