Author Topic: PC freeze at login screen  (Read 494 times)

Offline UnknownSh-t

  • Newly Subscribed
  • *
  • Posts: 4
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 10
PC freeze at login screen
« on: March 31, 2020, 08:25:50 am »
Recently my Peppermint 10 froze at the login screen. I use Peppermint on my hard drive for a few months now and I don't know what's going on... and also after reading (,8912.0.html), I should note that I didn't use any wireless keyboard and mouse. My keyboard and mouse still work at the selection screen(I can press arrows and select Advanced Option). Is this a Ubuntu bug or something else?

Code: [Select]
System Info:
System:    Host: ------------ Kernel: 5.3.0-42-generic i686 bits: 32 gcc: 7.4.0
           Desktop: N/A Distro: Peppermint Ten
Machine:   Device: desktop System: Hewlett-Packard product: PC serial: N/A
           Mobo: Hewlett-Packard model: 0B10H serial: N/A
           BIOS: Phoenix v: V1.12 date: 08/21/2009
CPU:       Dual core Intel Core2 Duo E7400 (-MCP-)
           arch: Penryn rev.10 cache: 3072 KB
           flags: (lm nx pae sse sse2 sse3 sse4_1 ssse3) bmips: 11200
           clock speeds: max: 2800 MHz 1: 2520 MHz 2: 2110 MHz
Graphics:  Card: Intel 82G33/G31 Express Integrated Graphics Controller
           bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.20.1 )
           drivers: intel (unloaded: modesetting,fbdev,vesa)
           Resolution: 1366x768@59.79hz
           OpenGL: renderer: Mesa DRI Intel G33 x86/MMX/SSE2
           version: 1.4 Mesa 18.2.8 Direct Render: Yes
Audio:     Card Intel NM10/ICH7 Family High Def. Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture v: k5.3.0-42-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169 port: ee00 bus-ID: 02:00.0
           IF: enp2s0 state: down mac: <filter>
           Card-2: Atheros TP-Link TL-WN322G v3 / TL-WN422G v2 802.11g [Atheros AR9271]
           driver: ath9k_htc usb-ID: 001-004
           IF: wlxf4ec389790c0 state: N/A mac: N/A
Drives:    HDD Total Size: 1015.8GB (0.9% used)
           ID-1: /dev/sda model: WDC_WD10SPZX size: 1000.2GB
           ID-2: USB /dev/sdb model: Storage_Media size: 15.6GB
Partition: ID-1: / size: 15G used: 7.2G (54%) fs: ext4 dev: /dev/sdb1
           ID-2: swap-1 size: 1.02GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 45.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Repos:     Active apt sources in file: /etc/apt/sources.list

               ------A lot of repos-------

Info:      Processes: 179 Uptime: 2:36 Memory: 522.0/1931.9MB
           Init: systemd runlevel: 5 Gcc sys: 7.4.0
           Client: Shell (bash 4.4.191) inxi: 2.3.56

I also tried to ssh into my pc while stuck in the login screen but it seem like it hasn't connected to the network.

Need help pls.
« Last Edit: March 31, 2020, 03:52:03 pm by spence »
- by UnknownSh-t

Offline Slim.Fatz

  • Global Moderator
  • Veteran
  • *****
  • Posts: 2395
  • Karma: 633
  • Where's the mouse?
    • View Profile
  • Peppermint version(s): Peppermint 7, 8.5 & 10 - 64bit
Re: PC freeze at login screen
« Reply #1 on: April 01, 2020, 02:11:32 am »
We have no knowledge of this being a bug related to PeppermintOS or to Ubuntu. Seeing the age of your computer, it could just as well be a hardware failure. Without access to the keyboard this will be almost impossible to trouble-shoot.

Can you start a live session on your computer (using the PeppermintOS installation medium)? If so, start running some hardware checks (e.g. RAM check and HDD checks).  ;) And, if you get the live session to work: start backing up your important personal files to an external device (e.g. USB thumb drive or external HDD) in case you need to do a complete reinstallation or in case your hardware is failing.


-- Slim
Respect science, respect nature, respect each other.

Tread lightly: Fluxbox, JWM, i3, Openbox, awesome

Offline UnknownSh-t

  • Newly Subscribed
  • *
  • Posts: 4
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 10
Re: PC freeze at login screen
« Reply #2 on: April 01, 2020, 10:09:49 am »
Today I'm downloading an app that requires newer graphics drivers, then I found this page : . And at the fourth answer's reply I found out that other people has also encountered the same problem and solved it. Yes, I DID run the same command given in the answer before everything happened!!!

But I don't understand this... I still need your help.

The answer's reply:
This way damage my system (UBUNTU 18.04) after boot in display manager keyboard not works and I can't login. I think this because xserver-xorg-video-intel deprecated and ubuntu not use it any more. This steps solve issue: Reboot in grub give 1 as parameter to linux and start system in single user. rm /etc/X11/Xorg.conf and apt purge xserver-xorg-video-intel. purge display manager then reinstall it. apt install lightdm to reconfigure display system.

Reboot in grub and give 1 as parameter to linux?? Pls explain the steps for me, I'm still a linux noob...

I need help..... :(
« Last Edit: April 17, 2020, 09:17:47 pm by UnknownSh-t »
- by UnknownSh-t