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Offline Linuxmade88

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screen tearing (Solved)
« on: January 21, 2020, 07:59:33 pm »
hi ive just installed peppermint and everything is nearly perfect except when i open firefox and scroll the page down or up i get this tearing going on through out the page in a singe or sometimes double line its not a pixelated tear its looks as if the screen is lagging in that part of the line. the line isnt isolated it travels up and down the page depending on scroll and so far this is the only distro that this specific issue happens. is there any settings i can tweak to possibly remove this issue? historically ive had issues with xfce running on my acer aspire to where i had to go into gconf or dconf and change a setting to 'xpresent' but it doesnt seem to make a difference here. any ideas? thank you
« Last Edit: February 09, 2020, 06:52:48 pm by Linuxmade88 »

Offline zebedeeboss

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Re: screen tearing
« Reply #1 on: January 22, 2020, 01:44:12 am »
Hi

Have a look at this thread.  It may provide solutions. https://forum.peppermintos.com/index.php/topic,2790.msg86540.html#msg86540

Regards Zeb..

Be Kind Whenever Possible...   It is Always Possible - Dalai Lama

P10r x64 Desktop - AMD Threadripper 2950X - 64Gb RAM - NVIDIA RTX2080Ti 11Gb - 2 x 27" 4k

Offline The Omen

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Re: screen tearing
« Reply #2 on: January 22, 2020, 10:01:15 am »
Hi Linuxmade88,

I do not want to guess what hardware you are running because there are different instructions to help out with screen tearing depending on the hardware, CPU, video cards etc. that are installed.

If you would please copy and paste the code im going to give below in the code tags into your "terminal" and then copy and paste them back here to the forum, we will be more able to help you out with this.

Code: [Select]
inxi -Fxz

Regards,

The Omen

Offline Linuxmade88

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Re: screen tearing
« Reply #3 on: January 22, 2020, 12:38:42 pm »
Code: [Select]
System:    Host: Aspire Kernel: 5.3.0-26-generic x86_64 bits: 64 gcc: 7.4.0
           Desktop: N/A Distro: Peppermint Ten
Machine:   Device: laptop System: Acer product: Aspire A515-43 v: V1.05 serial: N/A
           Mobo: PK model: Grumpy_PK v: V1.05 serial: N/A
           UEFI: Insyde v: V1.05 date: 06/26/2019
Battery    BAT1: charge: 4.7 Wh 10.5% condition: 44.6/48.9 Wh (91%)
           model: LG 0x410x430x310x340x420x380x00D2 status: Discharging
CPU:       Dual core AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx (-MT-MCP-)
           arch: Zen rev.1 cache: 1024 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips: 10380
           clock speeds: max: 2600 MHz 1: 1275 MHz 2: 2120 MHz 3: 1275 MHz
           4: 1234 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Picasso bus-ID: 05:00.0
           Display Server: x11 (X.Org 1.20.5 )
           drivers: ati,amdgpu (unloaded: modesetting,fbdev,vesa)
           Resolution: 1920x1080@59.98hz
           OpenGL: renderer: AMD RAVEN (DRM 3.33.0, 5.3.0-26-generic, LLVM 9.0.0)
           version: 4.5 Mesa 19.2.1 Direct Render: Yes
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio Controller
           driver: snd_hda_intel bus-ID: 05:00.1
           Card-2 Advanced Micro Devices [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
           driver: snd_hda_intel bus-ID: 05:00.6
           Sound: Advanced Linux Sound Architecture v: k5.3.0-26-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCIE Gigabit Ethernet Controller
           driver: r8169 port: 2000 bus-ID: 03:00.0
           IF: enp3s0 state: down mac: <filter>
           Card-2: Intel Wi-Fi 6 AX200
           driver: iwlwifi v: iwlwifi-stack-public:master:8324:9176b151
           bus-ID: 04:00.0
           IF: wlp4s0 state: up mac: <filter>
Drives:    HDD Total Size: 248.1GB (10.6% used)
           ID-1: /dev/nvme0n1 model: WDC_PC_SN520_SDAPNUW size: 128.0GB
           ID-2: /dev/sda model: Samsung_SSD_840 size: 120.0GB
Partition: ID-1: / size: 217G used: 16G (8%) fs: ext4 dev: /dev/dm-0
           ID-2: swap-1 size: 10.46GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: No active sensors found. Have you configured your sensors yet? mobo: N/A
Info:      Processes: 228 Uptime: 1 min Memory: 683.4/9965.8MB
           Init: systemd runlevel: 5 Gcc sys: 7.4.0
           Client: Shell (bash 4.4.201) inxi: 2.3.56
i havent taken a look at that link you sent me zeb but as soon as im back from class i will, btw i love the show keep up the good work i listen to it everyday at work.

@The Omen i havent had a chance to read the output myself im kinda in a hurry but as soon as im back ill take a look at it also thank you for whatever help is provided i appreciate it.
« Last Edit: January 22, 2020, 06:12:21 pm by AndyInMokum, Reason: Encapsulating with [code]. »

Offline The Omen

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Re: screen tearing
« Reply #4 on: January 22, 2020, 01:09:15 pm »
Hi Linuxmade88,

I think that the following codes should work for you.

Copy and paste the following codes one at a time into your terminal until all are completed.

Code: [Select]
sudo apt install mesa-utils
Code: [Select]
sudo mkdir /etc/X11/xorg.conf.d/
Code: [Select]
echo -e ‘Section “Device” Identifier “Raven” Driver “raven” Option “TearFree” “on” EndSection’ | sudo tee /etc/X11/xorg.conf.d/20-amd.conf

Then reboot your computer.

After reboot, hopefully you will find that your screen tearing is gone. If you wish to revert the changes, open the terminal and add the following:

Code: [Select]
sudo rm /etc/X11/xorg.conf.d/20-amd.conf
Then reboot for change back to take effect.

Regards,

The Omen
« Last Edit: January 22, 2020, 01:16:01 pm by The Omen »

Offline Linuxmade88

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Re: screen tearing
« Reply #5 on: January 22, 2020, 06:52:08 pm »
it said mesa-utils was already its newest and it also remove my desktop interface and i was stuck at only command line on reboot then i reverted and removed what was done with the command you gave me. i think it has something to do with kernel 5.3 on my system so far this is the only distro with a 5.3 kernel thats coming close to work but now this just started happening last night, every time i shut down i get
107.196201 failed to write reg 28b4 wait reg28c6 and same beggining numbers but the end ones are 1a6f4 wait reg 1a706 pretty much every distro i try has been giving me that output upon shutdown or reboot and it just started it last night. so on top of the screen tearing i have this should i open another issue in the forum about this one or do you have any info on to what it may be? pop os does the same fedora says the kernel crashes and freezes every other boot and zorin just went to kernel 5.3 and did the same message and booting up takes ages. i dont know what to do.

Offline The Omen

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Re: screen tearing
« Reply #6 on: January 22, 2020, 07:36:45 pm »
Hi Linuxmade88,

Lets try one other thing for the screen tearing problem.

Since mesa-utils is already the latest, lets skip that one.

I modified the "echo" code slightly just to see if "radeon" instead of "raven" will work instead.

Just enter these codes one at a time and see then if it will work. If not, Im also including the undo code here as well.

Regarding the other problem you are having, That would probably require a new post to get the required attention of someone more knowledgeable than me.

Code: [Select]
sudo mkdir /etc/X11/xorg.conf.d/

Code: [Select]
echo -e ‘Section “Device” Identifier “Radeon” Driver “radeon” Option “TearFree” “on” EndSection’ | sudo tee /etc/X11/xorg.conf.d/20-amd.conf

Then Reboot to pick up the changes.



To undo the changes, use the code below if need be.

Code: [Select]
sudo rm /etc/X11/xorg.conf.d/20-amd.conf

Then reboot to undo.

Regards,

The Omen
« Last Edit: January 22, 2020, 07:52:59 pm by The Omen »

Offline Linuxmade88

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Re: screen tearing
« Reply #7 on: January 22, 2020, 10:03:57 pm »
same thing it went straight to the command line and i had to remove it again.

Offline The Omen

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Re: screen tearing
« Reply #8 on: January 22, 2020, 10:24:05 pm »
Hi Linuxmade88,

Well, I gave it my best shot.

Just hang in there, someone with more knowledge than me will be along to help im sure.

It all could very well be kernel based problem since your computer only seems to be about 6 months old with the AMD Ryzen series chipset, and sometimes takes a different kernel because of such new hardware especially with AMD CPUs.

Sorry I was not of any help to you.

Regards,

The Omen

Offline Linuxmade88

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Re: screen tearing
« Reply #9 on: January 22, 2020, 10:32:04 pm »
its all good no problem i appreciated the help trust me. im learning a ton with all these problems lol thanks again

Offline alynur

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Re: screen tearing
« Reply #10 on: January 23, 2020, 06:21:41 pm »
See chatterfordslim's tutorial here
I think trying to put everything in /etc is what's screwing it up.
What was I thinking?

Offline Linuxmade88

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Re: screen tearing
« Reply #11 on: February 05, 2020, 09:11:16 pm »
ok sorry it took me a minute to respond, i dont think its the amd thats doing it ive had some time to install peppermint on a intel nuc to try it out and i was having the same exact issue involving just screen tearing only in the browser so now im wondering if youve heard of anyone else having an issue with peppermint 10 respin doing the same thing cause what i once thought was isolated to just my laptop being amd ryzen is now on a whole different set of hardware? im wondering if its possibly a bug?

Offline alynur

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Re: screen tearing
« Reply #12 on: February 06, 2020, 09:23:12 am »
ok sorry it took me a minute to respond, i dont think its the amd thats doing it ive had some time to install peppermint on a intel nuc to try it out and i was having the same exact issue involving just screen tearing only in the browser so now im wondering if youve heard of anyone else having an issue with peppermint 10 respin doing the same thing cause what i once thought was isolated to just my laptop being amd ryzen is now on a whole different set of hardware? im wondering if its possibly a bug?

Screen tearing is a known problem and there are solutions to fix it. One method for amd, which I referred to, and another for intel graphics. You can find the solutions for both in Tutorials. Have you attempted the solution referred, did it help you?
What was I thinking?

Offline Linuxmade88

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Re: screen tearing
« Reply #13 on: February 08, 2020, 01:35:11 am »
i have attempted both solutions for the amd computer nothing worked so i tried it out on my intel nuc and had the smae issue and now im on my third computer same issue different processor another intel its a dell e7250, can you point me in the right direction of the tutorial so i can figure this out i really want this distro to work but having this screen tearing in the browser is too much to ignore . i scimmed through the tutorial section and couldnt find anything related to whats going on.

Offline murraymint

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Re: screen tearing
« Reply #14 on: February 08, 2020, 06:16:20 am »