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Author Topic: No wifi or bluetooth on hp i5 laptop running peppermint 10 (SOLVED)  (Read 840 times)

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Offline PCNetSpec

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Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
« Reply #15 on: November 13, 2019, 10:14:33 am »
What's the output from
Code: [Select]
cat /etc/modprobe.d/rtl8192ce.conf
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Offline smitla

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Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
« Reply #16 on: November 16, 2019, 12:21:53 am »
What's the output from
Code: [Select]
cat /etc/modprobe.d/rtl8192ce.conf
[/quote

linux@linux-HP-Laptop-15-da1xxx ~ $ cat /etc/modprobe.d/rtl8192ce.conf
cat: /etc/modprobe.d/rtl8192ce.conf: No such file or directory

rfkill list no blue tooth.

linux@linux-HP-Laptop-15-da1xxx ~ $ rfkill list
0: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no
    « Last Edit: November 16, 2019, 12:33:23 am by smitla »

    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #17 on: November 16, 2019, 07:53:42 am »
    Have you already manually deleted:-
    Code: [Select]
    /etc/modprobe.d/rtl8192ce.conf
    without mentioning it ?

    and does running
    Code: [Select]
    lspci -vnn | grep 0bda
    no longer return
    Code: [Select]
    libkmod: ERROR ../libkmod/libkmod-config.c:656 kmod_config_parse: /etc/modprobe.d/rtl8'92ce.conf line 1: ignoring bad line starting with '
    or does it ?

    what is the output from:
    Code: [Select]
    ls -al /etc/modprobe.d
    « Last Edit: November 16, 2019, 07:56:21 am by PCNetSpec »
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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #18 on: November 16, 2019, 09:28:38 am »
    Have you already manually deleted:-
    Code: [Select]
    /etc/modprobe.d/rtl8192ce.conf
    without mentioning it ?

    and does running
    Code: [Select]
    lspci -vnn | grep 0bda

    ls -al /etc/modprobe.d
    Retuns nothing

    no longer return
    Code: [Select]
    libkmod: ERROR ../libkmod/libkmod-config.c:656 kmod_config_parse: /etc/modprobe.d/rtl8'92ce.conf line 1: ignoring bad line starting with '
    or does it ?

    what is the output from:
    Code: [Select]
    ls -al /etc/modprobe.d

    linux@linux-HP-Laptop-15-da1xxx ~ $ ls -al /etc/modprobe.d
    total 64
    drwxr-xr-x   2 root root  4096 Nov 16 09:19 .
    drwxr-xr-x 141 root root 12288 Nov 14 20:01 ..
    -rw-r--r--   1 root root   154 Jan  8  2018 amd64-microcode-blacklist.conf
    -rw-r--r--   1 root root   325 Jan 28  2018 blacklist-ath_pci.conf
    -rw-r--r--   1 root root  1667 Nov 12  2018 blacklist.conf
    -rw-r--r--   1 root root   210 Jan 28  2018 blacklist-firewire.conf
    -rw-r--r--   1 root root   697 Jan 28  2018 blacklist-framebuffer.conf
    -rw-r--r--   1 root root   583 Jan 28  2018 blacklist-rare-network.conf
    -rw-r--r--   1 root root   127 Feb  7  2017 dkms.conf
    -rw-r--r--   1 root root   154 May  3  2018 intel-microcode-blacklist.conf
    -rw-r--r--   1 root root   347 Jan 28  2018 iwlwifi.conf
    -rw-r--r--   1 root root    16 Mar  8  2009 libpisock9.conf
    -rw-r--r--   1 root root   124 Dec 11  2018 ralink-bt.conf
    -rw-r--r--   1 root root   108 Dec 11  2018 rtbth-dkms.conf


    Hi.

    Please be patient with me the words new user fit me perfect.

    I am over 50 years old and start learning programming and coding for the last 3 months.  :D :D
    Previous experiences with linux  and that is the reason for the switch and i love peppermint.

    Thx

    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #19 on: November 16, 2019, 09:33:05 am »
    What is the output from
    Code: [Select]
    lspci -vnn | grep 0bda
    WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #20 on: November 16, 2019, 09:55:28 am »
    What is the output from
    Code: [Select]
    lspci -vnn | grep 0bda

    Nothing

    linux@linux-HP-Laptop-15-da1xxx ~ $ lspci -vnn | grep 0bda
    linux@linux-HP-Laptop-15-da1xxx ~ $

    « Last Edit: November 16, 2019, 09:57:35 am by smitla »

    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #21 on: November 16, 2019, 10:11:26 am »
    Cool .. okay where were we ? .. bluetooth not working ?

    What's the output from
    Code: [Select]
    modinfo 8821ce
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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #22 on: November 16, 2019, 11:00:26 am »
    Cool .. okay where were we ? .. bluetooth not working ?

    What's the output from
    Code: [Select]
    modinfo 8821ce

    linux@linux-HP-Laptop-15-da1xxx ~ $ modinfo 8821ce
    filename:       /lib/modules/5.0.0-36-generic/updates/dkms/8821ce.ko
    version:        v5.5.2_34066.20190614_COEX20180712-3232
    author:         Realtek Semiconductor Corp.
    description:    Realtek Wireless Lan Driver
    license:        GPL
    srcversion:     EE2A0A1FA1A6E0F37895EDA
    alias:          pci:v000010ECd0000C82Bsv*sd*bc*sc*i*
    alias:          pci:v000010ECd0000C82Asv*sd*bc*sc*i*
    alias:          pci:v000010ECd0000C821sv*sd*bc*sc*i*
    depends:        cfg80211
    retpoline:      Y
    name:           8821ce
    vermagic:       5.0.0-36-generic SMP mod_unload
    signat:         PKCS#7
    signer:         
    sig_key:       
    sig_hashalgo:   md4
    parm:           rtw_wireless_mode:int
    parm:           rtw_ips_mode:The default IPS mode (int)
    parm:           rtw_lps_level:The default LPS level (int)
    parm:           rtw_lps_chk_by_tp:int
    parm:           rtw_max_bss_cnt:int
    parm:           rtw_usb_rxagg_mode:int
    parm:           rtw_dynamic_agg_enable:int
    parm:           rtw_tx_bw_mode:The max tx bw for 2.4G and 5G. format is the same as rtw_bw_mode (uint)
    parm:           rtw_rx_ampdu_sz_limit_1ss:RX AMPDU size limit for 1SS link of each BW, 0xFF: no limitation (array of uint)
    parm:           rtw_rx_ampdu_sz_limit_2ss:RX AMPDU size limit for 2SS link of each BW, 0xFF: no limitation (array of uint)
    parm:           rtw_rx_ampdu_sz_limit_3ss:RX AMPDU size limit for 3SS link of each BW, 0xFF: no limitation (array of uint)
    parm:           rtw_rx_ampdu_sz_limit_4ss:RX AMPDU size limit for 4SS link of each BW, 0xFF: no limitation (array of uint)
    parm:           rtw_vht_enable:int
    parm:           rtw_vht_rx_mcs_map:VHT RX MCS map (uint)
    parm:           rtw_rf_config:int
    parm:           rtw_country_code:The default country code (in alpha2) (charp)
    parm:           rtw_channel_plan:The default chplan ID when rtw_alpha2 is not specified or valid (int)
    parm:           rtw_excl_chs:exclusive channel array (array of uint)
    parm:           rtw_btcoex_enable:BT co-existence on/off, 0:off, 1:on, 2:by efuse (int)
    parm:           rtw_ant_num:Antenna number setting, 0:by efuse (int)
    parm:           rtw_qos_opt_enable:int
    parm:           ifname:The default name to allocate for first interface (charp)
    parm:           if2name:The default name to allocate for second interface (charp)
    parm:           rtw_pwrtrim_enable:int
    parm:           rtw_initmac:charp
    parm:           rtw_special_rf_path:int
    parm:           rtw_chip_version:int
    parm:           rtw_rfintfs:int
    parm:           rtw_lbkmode:int
    parm:           rtw_network_mode:int
    parm:           rtw_channel:int
    parm:           rtw_mp_mode:int
    parm:           rtw_wmm_enable:int
    parm:           rtw_uapsd_max_sp:int
    parm:           rtw_uapsd_ac_enable:int
    parm:           rtw_wmm_smart_ps:int
    parm:           rtw_vrtl_carrier_sense:int
    parm:           rtw_vcs_type:int
    parm:           rtw_busy_thresh:int
    parm:           rtw_ht_enable:int
    parm:           rtw_bw_mode:int
    parm:           rtw_ampdu_enable:int
    parm:           rtw_rx_stbc:int
    parm:           rtw_rx_ampdu_amsdu:int
    parm:           rtw_tx_ampdu_amsdu:int
    parm:           rtw_lowrate_two_xmit:int
    parm:           rtw_power_mgnt:int
    parm:           rtw_smart_ps:int
    parm:           rtw_low_power:int
    parm:           rtw_wifi_spec:int
    parm:           rtw_full_ch_in_p2p_handshake:int
    parm:           rtw_antdiv_cfg:int
    parm:           rtw_antdiv_type:int
    parm:           rtw_drv_ant_band_switch:int
    parm:           rtw_single_ant_path:int
    parm:           rtw_switch_usb_mode:int
    parm:           rtw_enusbss:int
    parm:           rtw_hwpdn_mode:int
    parm:           rtw_hwpwrp_detect:int
    parm:           rtw_hw_wps_pbc:int
    parm:           rtw_check_hw_status:int
    parm:           rtw_pci_aspm_enable:int
    parm:           rtw_max_roaming_times:The max roaming times to try (uint)
    parm:           rtw_mc2u_disable:int
    parm:           rtw_notch_filter:0:Disable, 1:Enable, 2:Enable only for P2P (uint)
    parm:           rtw_hiq_filter:0:allow all, 1:allow special, 2:deny all (uint)
    parm:           rtw_adaptivity_en:0:disable, 1:enable (uint)
    parm:           rtw_adaptivity_mode:0:normal, 1:carrier sense (uint)
    parm:           rtw_adaptivity_th_l2h_ini:th_l2h_ini for Adaptivity (int)
    parm:           rtw_adaptivity_th_edcca_hl_diff:th_edcca_hl_diff for Adaptivity (int)
    parm:           rtw_amplifier_type_2g:BIT3:2G ext-PA, BIT4:2G ext-LNA (uint)
    parm:           rtw_amplifier_type_5g:BIT6:5G ext-PA, BIT7:5G ext-LNA (uint)
    parm:           rtw_RFE_type:default init value:64 (uint)
    parm:           rtw_powertracking_type:default init value:64 (uint)
    parm:           rtw_GLNA_type:default init value:0 (uint)
    parm:           rtw_TxBBSwing_2G:default init value:0xFF (uint)
    parm:           rtw_TxBBSwing_5G:default init value:0xFF (uint)
    parm:           rtw_OffEfuseMask:default open Efuse Mask value:0 (uint)
    parm:           rtw_FileMaskEfuse:default drv Mask Efuse value:0 (uint)
    parm:           rtw_rxgain_offset_2g:default RF Gain 2G Offset value:0 (uint)
    parm:           rtw_rxgain_offset_5gl:default RF Gain 5GL Offset value:0 (uint)
    parm:           rtw_rxgain_offset_5gh:uint
    parm:           rtw_rxgain_offset_5gm:default RF Gain 5GM Offset value:0 (uint)
    parm:           rtw_pll_ref_clk_sel:force pll_ref_clk_sel, 0xF:use autoload value (uint)
    parm:           rtw_tx_pwr_by_rate:0:Disable, 1:Enable, 2: Depend on efuse (int)
    parm:           rtw_tx_pwr_lmt_enable:0:Disable, 1:Enable, 2: Depend on efuse (int)
    parm:           rtw_target_tx_pwr_2g_a:2.4G target tx power (unit:dBm) of RF path A for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_2g_b:2.4G target tx power (unit:dBm) of RF path B for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_2g_c:2.4G target tx power (unit:dBm) of RF path C for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_2g_d:2.4G target tx power (unit:dBm) of RF path D for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_5g_a:5G target tx power (unit:dBm) of RF path A for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_5g_b:5G target tx power (unit:dBm) of RF path B for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_5g_c:5G target tx power (unit:dBm) of RF path C for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_target_tx_pwr_5g_d:5G target tx power (unit:dBm) of RF path D for each rate section, should match the real calibrate power, -1: undefined (array of int)
    parm:           rtw_tsf_update_pause_factor:num of bcn intervals to stay TSF update pause status (int)
    parm:           rtw_tsf_update_restore_factor:num of bcn intervals to stay TSF update restore status (int)
    parm:           rtw_phy_file_path:The path of phy parameter (charp)
    parm:           rtw_load_phy_file:PHY File Bit Map (int)
    parm:           rtw_decrypt_phy_file:Enable Decrypt PHY File (int)
    parm:           rtw_en_napi:int
    parm:           rtw_en_gro:int
    parm:           rtw_iqk_fw_offload:int
    parm:           rtw_ch_switch_offload:int


    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #23 on: November 16, 2019, 11:27:41 am »
    What happens if you unload the driver with:
    Code: [Select]
    sudo rmmod 8821ce
    then reload the driver with the  rtw_btcoex_enable option set to 1
    Code: [Select]
    sudo modprobe 8821ce rtw_btcoex_enable=1
    did wireless come back to life ?

    and if so, does bluetooth now work ?

    and what's the output from:
    Code: [Select]
    rfkill list



    Be aware even if bluetooth now works this won't survive a reboot .. but if it works, we can make it permanent later.
    « Last Edit: November 16, 2019, 11:30:20 am by PCNetSpec »
    WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #24 on: November 16, 2019, 11:33:40 am »
    What happens if you unload the driver with:
    Code: [Select]
    sudo rmmod 8821ce
    then reload the driver with the  rtw_btcoex_enable option set to 1
    Code: [Select]
    sudo modprobe 8821ce rtw_btcoex_enable=1
    did wireless come back to life ?

    and if so, does bluetooth now work ?

    and what's the output from:
    Code: [Select]
    rfkill list



    Be aware even if bluetooth now works this won't survive a reboot .. but if it works, we can make it permanent later.

    linux@linux-HP-Laptop-15-da1xxx ~ $ sudo rmmod 8821ce  (Nothing)
    [sudo] password for linux:
    linux@linux-HP-Laptop-15-da1xxx ~ $ sudo modprobe 8821ce rtw_btcoex_enable=1  (Nothing)
    linux@linux-HP-Laptop-15-da1xxx ~ $ rfkill list
    1: phy1: Wireless LAN
       Soft blocked: no
       Hard blocked: no


    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #25 on: November 16, 2019, 01:05:04 pm »
    Are you sure this PC even has bluetooth ?

    what's the output from:
    Code: [Select]
    hcitool dev
    and
    Code: [Select]
    dmesg | grep -i blue
    WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #26 on: November 16, 2019, 02:03:03 pm »
    Are you sure this PC even has bluetooth ?

    what's the output from:
    Code: [Select]
    hcitool dev

    linux@linux-HP-Laptop-15-da1xxx ~ $ hcitool dev
    Devices:

    and
    Code: [Select]
    dmesg | grep -i blue
    linux@linux-HP-Laptop-15-da1xxx ~ $ dmesg | grep -i blue
    [ 9350.178411] Bluetooth: Core ver 2.22
    [ 9350.178440] Bluetooth: HCI device and connection manager initialized
    [ 9350.178444] Bluetooth: HCI socket layer initialized
    [ 9350.178446] Bluetooth: L2CAP socket layer initialized
    [ 9350.178449] Bluetooth: SCO socket layer initialized


    And yes was using bluetooth on windows every day. Using my bluetooth for internet access.


    Offline PCNetSpec

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #27 on: November 16, 2019, 02:45:27 pm »
    Well I'm afraid Linux (at least this kernel) isn't seeing the bluetooth hardware at all.
    (probably too new when the 5.0 kernel was released)

    Maybe you'd have more luck with something with a more recent kernel .. have you tried say Ubuntu 19.10 on a LiveUSB (which has a more recent 5.3 kernel) ?

    If Ubuntu 19.10 works from the LiveUSB, then we could try installing the 5.3 kernel in Peppermint .. but it'd probably be safer to test it with a 19.10 LiveUSB first.
    « Last Edit: November 16, 2019, 02:47:53 pm by PCNetSpec »
    WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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    Offline smitla

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    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #28 on: November 17, 2019, 12:40:35 am »
    Well I'm afraid Linux (at least this kernel) isn't seeing the bluetooth hardware at all.
    (probably too new when the 5.0 kernel was released)

    Maybe you'd have more luck with something with a more recent kernel .. have you tried say Ubuntu 19.10 on a LiveUSB (which has a more recent 5.3 kernel) ?

    If Ubuntu 19.10 works from the LiveUSB, then we could try installing the 5.3 kernel in Peppermint .. but it'd probably be safer to test it with a 19.10 LiveUSB first.

    Ok I install kernel 5.3 what now. Use this as a test if i have to reload peppermint 10 its ok. :D

    But don't understand this about start up with prev kernell.

    Restart your machine and select boot with the previous kernel in boot menu ‘Grub2 -> Advanced Option for Ubuntu’. Then run command to remove Linux Kernel 5.3:

    adn the if i run this:
    sudo dpkg --purge linux-image-5.3.0-050300-generic linux-image-unsigned-5.3.0-050300-generic

    linux@linux-HP-Laptop-15-da1xxx ~ $ sudo dpkg --purge linux-image-5.3.0-050300-generic linux-image-unsigned-5.3.0-050300-generic
    [sudo] password for linux:
    dpkg: warning: ignoring request to remove linux-image-5.3.0-050300-generic which isn't installed
    (Reading database ... 437167 files and directories currently installed.)
    Removing linux-image-unsigned-5.3.0-050300-generic (5.3.0-050300.201909152230) ...
    E: Aborting removal of the running kernel
    dpkg: error processing package linux-image-unsigned-5.3.0-050300-generic (--purge):
     installed linux-image-unsigned-5.3.0-050300-generic package pre-removal script subprocess returned error exit status 1
    Errors were encountered while processing:
     linux-image-unsigned-5.3.0-050300-generic



    it gave me this and i abort.
    « Last Edit: November 17, 2019, 01:02:19 am by smitla »

    Offline PCNetSpec

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    • Peppermint version(s): Peppermint 10
    Re: No wifi or bluetooth on hp i5 laptop running peppermint 10
    « Reply #29 on: November 17, 2019, 02:27:16 pm »
    My advice at this point would be "stop digging".

    Did you test if bluetooth worked in Ubuntu 19.10 .. FIRST ?



    What are you now trying to achieve .. removing the 5.3 kernel ?
    WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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