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Offline M3TWJ

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mouse pad issue
« on: May 03, 2019, 09:52:50 pm »
Hi ll i new to peppermint i only got it installed less than 24 hours due to my laptop it self was slow on windows alone so everything was fine with the installation but when i try and click on something on my touchpad the clicks don't respond.  or if i want to drag  the size of the program bigger or next to my other program the clicks does not reconised by the os it self only if i double tap on my touchpad it responds but in a weird way.  I was wondering if there a fix for this incase you want to know specs of the laptop itself then i post it below i am useing the latest peppermint i belive 9 is the latest one

Quote
Brand name   iOTA
Item Weight   1.33 Kg
Product Dimensions   22.2 x 33.2 x 1 cm
Batteries:   1 Lithium ion batteries required. (included)
Item model number   IO031
Series   SLIM
Color   Silver
Form Factor   UltraThin
Screen Size   35.8 centimetres
Screen Resolution   1920 x 1080 pixels
Maximum Display Resolution   1920 x 1080 pixels
Processor Brand   Intel®
Processor Type   Pentium N4200
Processor Speed   1100 MHz
Processor Count   4
RAM Size   4 GB
Hard Drive Size   32 GB
Hard Disk Technology   eMMC
Graphics Card Description   HD Graphics 505
Operating System   Windows 10
Supported Software   Microsoft
Lithium Battery Energy Content   1 watt_hours
Lithium Battery Packaging   Batteries contained in equipment
Lithium Battery Weight   1 Grams
Number Of Lithium Ion Cells   1

Offline Slim.Fatz

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Re: mouse pad issue
« Reply #1 on: May 04, 2019, 07:40:42 am »
Hi M3TWJ,

Have you tried opening the Peppermint Control Center then going to the Keyboard & Pointer page and trying out the various options found there at the bottom in the Touchpad options section? If this does not bring any help to your issue then read on below ...

If possible, we can get better information about your system if you can open a terminal session (shortcut: Ctrl+Alt+T) and do the following commands:
Code: [Select]
inxi -Fz
xinput --list
copy the output to each of these commands and post it back here.  ;)

 Regards,

-- Slim
"Life first -- Peppermint a close 2nd!" -- Zeb

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Offline M3TWJ

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Re: mouse pad issue
« Reply #2 on: May 04, 2019, 09:23:08 am »
for the first one

inxi -Fz
Quote
System:    Host: m3twj Kernel: 4.15.0-48-generic x86_64 bits: 64 Desktop: N/A
           Distro: Peppermint Nine
Machine:   Device: desktop System: iOTA product: IOTA2320 serial: N/A
           Mobo: N/A model: N/A serial: N/A
           UEFI: American Megatrends v: HW-BI-14-S133AR120-AA34J-009-A date: 11/06/2017
CPU:       Quad core Intel Pentium N4200 (-MCP-) cache: 1024 KB
           clock speeds: max: 2500 MHz 1: 2387 MHz 2: 2386 MHz 3: 2383 MHz
           4: 2378 MHz
Graphics:  Card: Intel Celeron N3350/Pentium N4200/Atom E3900 Series Integrated Graphics Controller
           Display Server: x11 (X.Org 1.19.6 )
           drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1920x1080@57.31hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 505 (Broxton)
           version: 4.5 Mesa 18.2.8
Audio:     Card Intel Celeron N3350/Pentium N4200/Atom E3900 Series Audio Cluster
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.15.0-48-generic
Network:   Card: Intel Wireless 3165 driver: iwlwifi
           IF: wlp1s0 state: up mac: <filter>
Drives:    HDD Total Size: NA (-)
           ID-1: /dev/mmcblk0 model: N/A size: 31.3GB
Partition: ID-1: / size: 29G used: 7.7G (29%) fs: ext4 dev: /dev/mmcblk0p2
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 31.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 281 Uptime: 16:31 Memory: 1752.4/3778.2MB
           Client: Shell (bash) inxi: 2.3.56

now for the second one

xinput --list
Quote
m3twj@m3twj ~ $ xinput --list
⎡ Virtual core pointer                       id=2   [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                 id=4   [slave  pointer  (2)]
⎜   ↳ SYNA3602:00 0911:5288 Touchpad             id=9   [slave  pointer  (2)]
⎜   ↳ Razer Razer Naga Hex V2                    id=13   [slave  pointer  (2)]
⎜   ↳ Razer Razer Naga Hex V2                    id=14   [slave  pointer  (2)]
⎣ Virtual core keyboard                      id=3   [master keyboard (2)]
    ↳ Virtual core XTEST keyboard                id=5   [slave  keyboard (3)]
    ↳ Video Bus                                  id=6   [slave  keyboard (3)]
    ↳ Power Button                               id=7   [slave  keyboard (3)]
    ↳ USB 2.0 Web Camera: USB 2.0 Web            id=8   [slave  keyboard (3)]
    ↳ Intel HID events                           id=10   [slave  keyboard (3)]
    ↳ Intel HID 5 button array                   id=11   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard               id=12   [slave  keyboard (3)]
    ↳ Razer Razer Naga Hex V2                    id=15   [slave  keyboard (3)]

Offline Slim.Fatz

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Re: mouse pad issue
« Reply #3 on: May 04, 2019, 09:38:55 am »
Hi M3TWJ,

Try these commands (found here) in a terminal and tell us if the touchpad responds normally (it is supposed to work immediately after running the commands, but the changes do not survive a reboot):

Code: [Select]
sudo -i
echo 'on' > /sys/bus/i2c/devices/i2c-SYNA3602\:00/power/control
rmmod i2c_hid
modprobe i2c_hid

If it does, maybe PCNetSpec can tell you how to make the changes survive a reboot.

Regards,

-- Slim
"Life first -- Peppermint a close 2nd!" -- Zeb

Tread lightly: Fluxbox, JWM, i3, Openbox, awesome

Offline M3TWJ

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Re: mouse pad issue
« Reply #4 on: May 04, 2019, 09:44:09 am »
Hi M3TWJ,

Try these commands (found here) in a terminal and tell us if the touchpad responds normally (it is supposed to work immediately after running the commands, but the changes do not survive a reboot):

Code: [Select]
sudo -i
echo 'on' > /sys/bus/i2c/devices/i2c-SYNA3602\:00/power/control
rmmod i2c_hid
modprobe i2c_hid

If it does, maybe PCNetSpec can tell you how to make the changes survive a reboot.

Regards,

-- Slim

Okay i try that when I get back thank you for helping me on this

Offline PCNetSpec

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Re: mouse pad issue
« Reply #5 on: May 04, 2019, 10:08:14 am »
If it doesn't work, can you run:
Code: [Select]
dmesg | grep SYN
aand let us know if there are tons of errors reported ?

If the issue is what I think it may be, I thought it was supposed to have been fixed in kernel 4.15.0-44, and you're on 4.15.0-48, so maybe it's been reintroduced.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244
and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776155
Did the touchpad work when booted to a live session on a LiveUSB of Peppermint 9 ? (ie. prior to any updates) ?


Maybe moving to the HWE track (and hence the 4.18 kernel) will solve the issue.
« Last Edit: May 04, 2019, 10:09:57 am by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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Offline az2020

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Re: mouse pad issue
« Reply #6 on: May 05, 2019, 08:42:25 am »
Your touchpad is #9. If you run this command, you'll get more details about that device's properties:

Code: [Select]
$ xinput list-props 9

This is what my touchpad (#11 for me) looks like. I have mine disabled. But, maybe some other properties might stand out as different.

Code: [Select]
$ xinput list-props 11
Device 'SynPS/2 Synaptics TouchPad':
Device Enabled (148): 0
Coordinate Transformation Matrix (150): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (278): 1
Device Accel Constant Deceleration (279): 2.000000
Device Accel Adaptive Deceleration (280): 1.000000
Device Accel Velocity Scaling (281): 12.500000
Synaptics Edges (303): 1511, 5433, 1272, 4602
Synaptics Finger (304): 25, 30, 0
Synaptics Tap Time (305): 180
Synaptics Tap Move (306): 263
Synaptics Tap Durations (307): 180, 180, 100
Synaptics ClickPad (308): 0
Synaptics Middle Button Timeout (309): 75
Synaptics Two-Finger Pressure (310): 282
Synaptics Two-Finger Width (311): 7
Synaptics Scrolling Distance (312): 119, 119
Synaptics Edge Scrolling (313): 1, 1, 1
Synaptics Two-Finger Scrolling (314): 1, 1
Synaptics Move Speed (315): 1.000000, 2.000000, 0.075000, 0.000000
Synaptics Off (316): 0
Synaptics Locked Drags (317): 0
Synaptics Locked Drags Timeout (318): 5000
Synaptics Tap Action (319): 0, 9, 0, 8, 1, 2, 3
Synaptics Click Action (320): 1, 1, 1
Synaptics Circular Scrolling (321): 1
Synaptics Circular Scrolling Distance (322): 0.100000
Synaptics Circular Scrolling Trigger (323): 7
Synaptics Circular Pad (324): 0
Synaptics Palm Detection (325): 0
Synaptics Palm Dimensions (326): 10, 200
Synaptics Coasting Speed (327): 8.000000, 50.000000
Synaptics Pressure Motion (328): 30, 160
Synaptics Pressure Motion Factor (329): 1.000000, 1.000000
Synaptics Grab Event Device (330): 0
Synaptics Gestures (331): 1
Synaptics Capabilities (332): 1, 0, 1, 1, 1, 1, 1
Synaptics Pad Resolution (333): 77, 51
Synaptics Area (334): 0, 0, 0, 0
Synaptics Noise Cancellation (335): 8, 8
Device Product ID (270): 2, 7
Device Node (271): "/dev/input/event7"

You can set those properties with this command, for example:

Code: [Select]
$ xinput set-prop 9 "Device Enabled" 0

That's the command I use to disable my touchpad (which is #11. Yours is #9).

FWIW: there is also a "synclient" command which might be easier to work with. My synclient output is:

Code: [Select]
$ synclient
Parameter settings:
    LeftEdge                = 1511
    RightEdge               = 5433
    TopEdge                 = 1272
    BottomEdge              = 4602
    FingerLow               = 25
    FingerHigh              = 30
    MaxTapTime              = 180
    MaxTapMove              = 263
    MaxDoubleTapTime        = 180
    SingleTapTimeout        = 180
    ClickTime               = 100
    EmulateMidButtonTime    = 75
    EmulateTwoFingerMinZ    = 282
    EmulateTwoFingerMinW    = 7
    VertScrollDelta         = 119
    HorizScrollDelta        = 119
    VertEdgeScroll          = 1
    HorizEdgeScroll         = 1
    CornerCoasting          = 1
    VertTwoFingerScroll     = 1
    HorizTwoFingerScroll    = 1
    MinSpeed                = 1
    MaxSpeed                = 2
    AccelFactor             = 0.075
    TouchpadOff             = 0
    LockedDrags             = 0
    LockedDragTimeout       = 5000
    RTCornerButton          = 0
    RBCornerButton          = 9
    LTCornerButton          = 0
    LBCornerButton          = 8
    TapButton1              = 1
    TapButton2              = 2
    TapButton3              = 3
    ClickFinger1            = 1
    ClickFinger2            = 1
    ClickFinger3            = 1
    CircularScrolling       = 1
    CircScrollDelta         = 0.1
    CircScrollTrigger       = 7
    CircularPad             = 0
    PalmDetect              = 0
    PalmMinWidth            = 10
    PalmMinZ                = 200
    CoastingSpeed           = 8
    CoastingFriction        = 50
    PressureMotionMinZ      = 30
    PressureMotionMaxZ      = 160
    PressureMotionMinFactor = 1
    PressureMotionMaxFactor = 1
    GrabEventDevice         = 0
    TapAndDragGesture       = 1
    AreaLeftEdge            = 0
    AreaRightEdge           = 0
    AreaTopEdge             = 0
    AreaBottomEdge          = 0
    HorizHysteresis         = 8
    VertHysteresis          = 8
    ClickPad                = 0

Some of those settings are documented at: https://wiki.archlinux.org/index.php/Touchpad_Synaptics

There is a package named "touchpad-indicator" which you can install with "sudo apt-get install touchpad-indicator". That might give you some configurability. (I haven't installed this package in years. I don't use Peppermint at the moment, I'm planning to try it soon. In theory it should be ok to install that package. But... I don't know for sure.).
« Last Edit: May 05, 2019, 09:01:48 am by az2020 »

Offline M3TWJ

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Re: mouse pad issue
« Reply #7 on: June 02, 2019, 11:03:33 pm »
Your touchpad is #9. If you run this command, you'll get more details about that device's properties:

Code: [Select]
$ xinput list-props 9

This is what my touchpad (#11 for me) looks like. I have mine disabled. But, maybe some other properties might stand out as different.

Code: [Select]
$ xinput list-props 11
Device 'SynPS/2 Synaptics TouchPad':
Device Enabled (148): 0
Coordinate Transformation Matrix (150): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
Device Accel Profile (278): 1
Device Accel Constant Deceleration (279): 2.000000
Device Accel Adaptive Deceleration (280): 1.000000
Device Accel Velocity Scaling (281): 12.500000
Synaptics Edges (303): 1511, 5433, 1272, 4602
Synaptics Finger (304): 25, 30, 0
Synaptics Tap Time (305): 180
Synaptics Tap Move (306): 263
Synaptics Tap Durations (307): 180, 180, 100
Synaptics ClickPad (308): 0
Synaptics Middle Button Timeout (309): 75
Synaptics Two-Finger Pressure (310): 282
Synaptics Two-Finger Width (311): 7
Synaptics Scrolling Distance (312): 119, 119
Synaptics Edge Scrolling (313): 1, 1, 1
Synaptics Two-Finger Scrolling (314): 1, 1
Synaptics Move Speed (315): 1.000000, 2.000000, 0.075000, 0.000000
Synaptics Off (316): 0
Synaptics Locked Drags (317): 0
Synaptics Locked Drags Timeout (318): 5000
Synaptics Tap Action (319): 0, 9, 0, 8, 1, 2, 3
Synaptics Click Action (320): 1, 1, 1
Synaptics Circular Scrolling (321): 1
Synaptics Circular Scrolling Distance (322): 0.100000
Synaptics Circular Scrolling Trigger (323): 7
Synaptics Circular Pad (324): 0
Synaptics Palm Detection (325): 0
Synaptics Palm Dimensions (326): 10, 200
Synaptics Coasting Speed (327): 8.000000, 50.000000
Synaptics Pressure Motion (328): 30, 160
Synaptics Pressure Motion Factor (329): 1.000000, 1.000000
Synaptics Grab Event Device (330): 0
Synaptics Gestures (331): 1
Synaptics Capabilities (332): 1, 0, 1, 1, 1, 1, 1
Synaptics Pad Resolution (333): 77, 51
Synaptics Area (334): 0, 0, 0, 0
Synaptics Noise Cancellation (335): 8, 8
Device Product ID (270): 2, 7
Device Node (271): "/dev/input/event7"

You can set those properties with this command, for example:

Code: [Select]
$ xinput set-prop 9 "Device Enabled" 0

That's the command I use to disable my touchpad (which is #11. Yours is #9).

FWIW: there is also a "synclient" command which might be easier to work with. My synclient output is:

Code: [Select]
$ synclient
Parameter settings:
    LeftEdge                = 1511
    RightEdge               = 5433
    TopEdge                 = 1272
    BottomEdge              = 4602
    FingerLow               = 25
    FingerHigh              = 30
    MaxTapTime              = 180
    MaxTapMove              = 263
    MaxDoubleTapTime        = 180
    SingleTapTimeout        = 180
    ClickTime               = 100
    EmulateMidButtonTime    = 75
    EmulateTwoFingerMinZ    = 282
    EmulateTwoFingerMinW    = 7
    VertScrollDelta         = 119
    HorizScrollDelta        = 119
    VertEdgeScroll          = 1
    HorizEdgeScroll         = 1
    CornerCoasting          = 1
    VertTwoFingerScroll     = 1
    HorizTwoFingerScroll    = 1
    MinSpeed                = 1
    MaxSpeed                = 2
    AccelFactor             = 0.075
    TouchpadOff             = 0
    LockedDrags             = 0
    LockedDragTimeout       = 5000
    RTCornerButton          = 0
    RBCornerButton          = 9
    LTCornerButton          = 0
    LBCornerButton          = 8
    TapButton1              = 1
    TapButton2              = 2
    TapButton3              = 3
    ClickFinger1            = 1
    ClickFinger2            = 1
    ClickFinger3            = 1
    CircularScrolling       = 1
    CircScrollDelta         = 0.1
    CircScrollTrigger       = 7
    CircularPad             = 0
    PalmDetect              = 0
    PalmMinWidth            = 10
    PalmMinZ                = 200
    CoastingSpeed           = 8
    CoastingFriction        = 50
    PressureMotionMinZ      = 30
    PressureMotionMaxZ      = 160
    PressureMotionMinFactor = 1
    PressureMotionMaxFactor = 1
    GrabEventDevice         = 0
    TapAndDragGesture       = 1
    AreaLeftEdge            = 0
    AreaRightEdge           = 0
    AreaTopEdge             = 0
    AreaBottomEdge          = 0
    HorizHysteresis         = 8
    VertHysteresis          = 8
    ClickPad                = 0

Some of those settings are documented at: https://wiki.archlinux.org/index.php/Touchpad_Synaptics

There is a package named "touchpad-indicator" which you can install with "sudo apt-get install touchpad-indicator". That might give you some configurability. (I haven't installed this package in years. I don't use Peppermint at the moment, I'm planning to try it soon. In theory it should be ok to install that package. But... I don't know for sure.).
Okay the touchpad indicator no longer exist in peppermint maybe they took that off and this is what i got on my prop 9
Quote
Device 'SYNA3602:00 0911:5288 Touchpad':
   Device Enabled (141):   1
   Coordinate Transformation Matrix (143):   1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
   Device Accel Profile (268):   1
   Device Accel Constant Deceleration (269):   2.500000
   Device Accel Adaptive Deceleration (270):   1.000000
   Device Accel Velocity Scaling (271):   12.500000
   Synaptics Edges (272):   56, 1363, 55, 968
   Synaptics Finger (273):   25, 30, 0
   Synaptics Tap Time (274):   180
   Synaptics Tap Move (275):   76
   Synaptics Tap Durations (276):   180, 180, 100
   Synaptics ClickPad (277):   1
   Synaptics Middle Button Timeout (278):   0
   Synaptics Two-Finger Pressure (279):   282
   Synaptics Two-Finger Width (280):   7
   Synaptics Scrolling Distance (281):   34, 34
   Synaptics Edge Scrolling (282):   0, 0, 0
   Synaptics Two-Finger Scrolling (283):   1, 1
   Synaptics Move Speed (284):   1.000000, 1.750000, 0.114351, 0.000000
   Synaptics Off (285):   0
   Synaptics Locked Drags (286):   0
   Synaptics Locked Drags Timeout (287):   5000
   Synaptics Tap Action (288):   2, 3, 0, 0, 1, 3, 0
   Synaptics Click Action (289):   1, 1, 0
   Synaptics Circular Scrolling (290):   0
   Synaptics Circular Scrolling Distance (291):   0.100000
   Synaptics Circular Scrolling Trigger (292):   0
   Synaptics Circular Pad (293):   0
   Synaptics Palm Detection (294):   0
   Synaptics Palm Dimensions (295):   10, 200
   Synaptics Coasting Speed (296):   20.000000, 50.000000
   Synaptics Pressure Motion (297):   30, 160
   Synaptics Pressure Motion Factor (298):   1.000000, 1.000000
   Synaptics Resolution Detect (299):   1
   Synaptics Grab Event Device (300):   0
   Synaptics Gestures (301):   1
   Synaptics Capabilities (302):   1, 0, 1, 1, 1, 0, 0
   Synaptics Pad Resolution (303):   14, 14
   Synaptics Area (304):   0, 0, 0, 0
   Synaptics Soft Button Areas (305):   709, 0, 838, 0, 0, 0, 0, 0
   Synaptics Noise Cancellation (306):   8, 8
   Device Product ID (263):   2321, 21128
   Device Node (264):   "/dev/input/event7"