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Author Topic: black screen when my laptop boot  (Read 882 times)

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Online PCNetSpec

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Re: black screen when my laptop boot
« Reply #30 on: April 30, 2019, 09:18:33 am »
So when you turn on your PC you don't even get the BIOS POST screen ?
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #31 on: April 30, 2019, 09:54:57 am »
i am not sure what the bios post screen is...sorry
when i turn on my computer the peppermint seems to loading but in the end it goes to black screen

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Re: black screen when my laptop boot
« Reply #32 on: April 30, 2019, 10:51:26 am »
You just did a fresh install, does it boot fine before updating?

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Re: black screen when my laptop boot
« Reply #33 on: April 30, 2019, 01:17:48 pm »
Can we have the
Code: [Select]
inxi -Fz
output for this PC
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #34 on: April 30, 2019, 04:43:05 pm »
@pin yes before updating was boot ok

System:    Host: user-HP-Compaq-nx6110-ES577ES-B1A Kernel: 4.15.0-48-generic i686
           bits: 32
           Desktop: N/A Distro: Peppermint Nine
Machine:   Device: laptop System: Hewlett-Packard product: HP Compaq nx6110 (ES577ES#B1A) v: F.0C serial: N/A
           Mobo: Hewlett-Packard model: 3088 v: KBC Version 39.1E serial: N/A
           BIOS: Hewlett-Packard v: 68DTD Ver. F.0C date: 11/21/2005
Battery    C174: charge: 31.9 Wh 94.9% condition: 33.6/33.6 Wh (100%)
CPU:       Single core Intel Celeron M (-UP-) cache: 1024 KB speed: 1496 MHz (max)
Graphics:  Card: Intel Mobile 915GM/GMS/910GML Express Graphics Controller
           Display Server: x11 (X.Org 1.19.6 )
           drivers: intel (unloaded: modesetting,fbdev,vesa)
           Resolution: 1024x768@60.00hz
           OpenGL: renderer: Mesa DRI Intel 915GM x86/MMX/SSE2
           version: 1.4 Mesa 18.2.8
Audio:     Card Intel 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller
           driver: snd_intel8x0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-48-generic
Network:   Card-1: Broadcom and subsidiaries BCM4401-B0 100Base-TX driver: b44
           IF: eth0 state: down mac: <filter>
           Card-2: Ralink RT2501/RT2573 Wireless Adapter
           IF: N/A state: N/A mac: N/A
Drives:    HDD Total Size: 40.0GB (18.3% used)
           ID-1: /dev/sda model: TOSHIBA_MK4032GA size: 40.0GB
Partition: ID-1: / size: 37G used: 6.9G (20%) fs: ext4 dev: /dev/sda1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 55.0C mobo: 43.0C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 147 Uptime: 9:20 Memory: 344.4/734.1MB
           Client: Shell (bash) inxi: 2.3.56
« Last Edit: April 30, 2019, 04:47:59 pm by czarjuly »

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Re: black screen when my laptop boot
« Reply #35 on: April 30, 2019, 04:54:23 pm »
Does running
Code: [Select]
sudo update-initramfs -uk all
and
Code: [Select]
sudo update-grub
make any difference ?

And how sure are you that it was booting okay before updating .. could it have been a coincidence, or did you boot quite a few times before updating ?
« Last Edit: April 30, 2019, 04:57:10 pm by PCNetSpec »
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #36 on: April 30, 2019, 05:09:47 pm »
i run these commands but no difference black screen again

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Re: black screen when my laptop boot
« Reply #37 on: May 01, 2019, 04:42:32 am »
As an experiment, what happens if (when at the black screen) you hit Ctrl+Alt+F2 .. log on in text mode .. then run:
Code: [Select]
sudo service lightdm restart
?
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #38 on: May 01, 2019, 05:43:58 am »
when i am in black screen i hit Ctrl+Alt+F2 but nothing happens no window is opened

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Re: black screen when my laptop boot
« Reply #39 on: May 01, 2019, 06:22:20 am »
Are you up for trying the 64bit version of Peppermint  .. if your particular Celeron M supports it ?

Just to check, can you post the output from:
Code: [Select]
cat /proc/cpuinfo
?
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #40 on: May 01, 2019, 06:55:57 am »
processor   : 0
vendor_id   : GenuineIntel
cpu family   : 6
model      : 13
model name   : Intel(R) Celeron(R) M processor         1.50GHz
stepping   : 8
microcode   : 0x20
cpu MHz      : 1496.235
cache size   : 1024 KB
physical id   : 0
siblings   : 1
core id      : 0
cpu cores   : 1
apicid      : 0
initial apicid   : 0
fdiv_bug   : no
f00f_bug   : no
coma_bug   : no
fpu      : yes
fpu_exception   : yes
cpuid level   : 2
wp      : yes
flags      : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe nx bts cpuid pti
bugs      : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf
bogomips   : 2992.47
clflush size   : 64
cache_alignment   : 64
address sizes   : 32 bits physical, 32 bits virtual
power management:
« Last Edit: May 01, 2019, 07:03:22 am by czarjuly »

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Re: black screen when my laptop boot
« Reply #41 on: May 01, 2019, 07:01:31 am »
You chopped the top bit off which would have told me the CPU model name.

[EDIT]

Though I'm not seeing "lm" (long mode) in the cpu flags, so it looks like it's NOT 64bit capable :(
« Last Edit: May 01, 2019, 07:04:33 am by PCNetSpec »
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #42 on: May 01, 2019, 07:05:09 am »
yes i realized that i correct it

i guess i have to stay as is

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Re: black screen when my laptop boot
« Reply #43 on: May 01, 2019, 07:23:27 am »
Okay let's try to get the boot log from a failed boot...

If you run:
Code: [Select]
journalctl --list-boots | tail -n 50
you'll see a list of boot attempts .. look at the time/date stamp and try to find one where the boot failed.

Let's say you find one and the line reads (for example)
Quote
  -1 e08508896cd84e49ae3c52058481c42b Mon 2019-04-15 22:22:01 BSTóMon 2019-04-15 21:25:18 BST
you could now see that boot log by running
Code: [Select]
journalctl -b -1 > ~/Desktop/bootlog-1.txt
to dump it to a file, then looking at that file that just appeared on your desktop called bootlog-1.txt

Hint:- When you run the first command above, boot "-0" will be the current boot .. so if booting failed the last time, you'll want "-1"

When you have that text file (from a failed boot), host it somewhere like
http://www.tinyupload.com/
and post us a link, so we can read it.
« Last Edit: May 01, 2019, 07:28:31 am by PCNetSpec »
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Offline czarjuly

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Re: black screen when my laptop boot
« Reply #44 on: May 01, 2019, 07:40:49 am »
this one is too complex for me to manage is there an easy way which i can give you access to my  computer so you can run some tests?