new peppermint 8 install, jacked up hplip <SOLVED>

[pin]

Connect your printer and post the output of

Code: [Select]

lsusb

[adamunderwood]

Code: [Select]

gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 03f0:052a Hewlett-Packard
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $


[pin]

Time to re-install hplip

Code: [Select]

sudo apt-get install hplip
If you type the following on your web browser http://localhost:631  do you see the printer?

[PCNetSpec]

Personally I'd also install hplip-gui then use the HP Toolbox to configure the printer/scanner.

[adamunderwood]

ok, installed both hplip and hplip-gui.
when I put  "http://localhost:631/" into my browser it takes me to what looks like CUPS home page

[pin]

It's cups webGUI, but try PCNetSpec suggestion first and use the hplipGUI.

[adamunderwood]

Ok I try to open the HPLIP Toolbox in the preferences menu and a window opens and immediately closes.  Just looks like a flash on the screen.

[pin]

There's no way for me to test this 
For the scanner part have a look here, https://hanynowsky.wordpress.com/2017/12/13/hp-laserjet-pro-m1212nf-mfp-scanner-on-ubuntu/

EDIT: I guess, you have seen this thread? https://ubuntuforums.org/showthread.php?t=1792538

[PCNetSpec]

what's the output from

Code: [Select]

hp-check?

[adamunderwood]

ok I tried hp-setup in terminal and this is what I got

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gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $ hp-setup
error: Unable to locate models.dat file

HP Linux Imaging and Printing System (ver. 0.0.0)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


Using connection type: usb

error: No device selected/specified or that supports this functionality.
gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $


[adamunderwood]

Code: [Select]

gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $ hp-check
error: Unable to locate models.dat file
Saving output in log file: /home/gs1/hp-check.log

HP Linux Imaging and Printing System (ver. 0.0.0)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP
supplied tarball (.tar.gz or .run) to determine if the proper dependencies are       
installed to successfully compile HPLIP.                                             
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied
package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper   
dependencies installed to successfully run.                                           
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will     
check both of the above cases (both compile- and run-time dependencies).             

Check types:                                                                         
a. EXTERNALDEP - External Dependencies                                               
b. GENERALDEP - General Dependencies (required both at compile and run time)         
c. COMPILEDEP - Compile time Dependencies                                             
d. [All are run-time checks]                                                         
PYEXT SCANCONF QUEUES PERMISSION                                                     

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

-Traceback (most recent call last):
  File "/usr/bin/hp-check", line 855, in <module>
    core.init()
  File "/usr/share/hplip/installer/core_install.py", line 463, in init
    self.distro_name = self.distros_index[self.distro]
KeyError: 0
gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $


[PCNetSpec]

what's the contents of

Code: [Select]

cat /etc/lsb-release

[adamunderwood]

The additional is from when I was following your recommendation to another user in another thread I found.  I was going back and forth so just left the rest as comments.

Code: [Select]

gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $ cat /etc/lsb-release
 DISTRIB_ID=Peppermint
 DISTRIB_RELEASE=8
 DISTRIB_CODENAME=xenial
 DISTRIB_DESCRIPTION="Peppermint 8 Eight"

# DISTRIB_ID=Ubuntu
# DISTRIB_RELEASE=16.04
# DISTRIB_CODENAME=xenial
# DISTRIB_DESCRIPTION="Ubuntu 16.04 LTS"


gs1@gs1-HP-Compaq-Elite-8300-SFF ~ $


[PCNetSpec]

Have you still got the hplip driver you downloaded from the internet in a folder somewhere ?

[adamunderwood]

No sir, that all got deleted when trying to get back to a fresh start.