Choose style:

Author Topic: Asus Z7100 Video & Sound problem - video=solved  (Read 678 times)

0 Members and 1 Guest are viewing this topic.

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Asus Z7100 Video & Sound problem - video=solved
« on: July 03, 2018, 09:14:52 pm »
Been asked by my neighbour if I could put Linux on this laptop. It is a Evesham Voyager CS10 Plus which is a rebadged Asus Z7100.  I tried Peppermint 9 first but had same problems.  Have also tried a few other distro's but get the same result.

In the audio mixer the sound bars move up and down with the sound but nothing comes out of the speakers.  If I plug a USB sound card in I can get sound from that.

Video will not load either the Nouveau or NVIDIA drivers.  Unusually for a laptop, the video card is plugged into a pci express socket.

It also has the occasional fit where the processor runs at 100% caused by a kworker but they may be due to one of the above problems.

Happy to try anything even if it may potentially break the install as I can easily reinstall again :)

Code: [Select]
System:    Host: tony-M7V Kernel: 4.15.0-24-generic i686 (32 bit) Desktop: N/A
           Distro: Peppermint Eight
Machine:   System: eveshamvale product: M7V v: 1.0
           Mobo: eveshamvale model: M7V v: 1.0
           Bios: American Megatrends v: 0206 date: 04/13/2005
CPU:       Single core Intel Pentium M (-UP-) cache: 2048 KB speed: 2128 MHz (max)
Graphics:  Card: NVIDIA NV43M [GeForce Go 6600]
           Display Server: X.Org 1.19.5 drivers: vesa (unloaded: fbdev) FAILED: nvidia,nouveau
           Resolution: 1024x768@61.00hz
           GLX Renderer: N/A GLX Version: N/A
Audio:     Card Intel 82801FB/FBM/FR/FW/FRW (ICH6 Family) High Definition Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.15.0-24-generic
Network:   Card-1: Marvell 88E8001 Gigabit Ethernet Controller driver: skge
           IF: enp3s0 state: down mac: <filter>
           Card-2: Broadcom BCM4309 802.11abg Wireless Network Controller
           driver: b43-pci-bridge
           IF: wlan0 state: up mac: <filter>
Drives:    HDD Total Size: 100.0GB (7.0% used)
           ID-1: /dev/sda model: HTS721010G9SA00 size: 100.0GB
Partition: ID-1: / size: 90G used: 4.7G (6%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 2.15GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 72.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 146 Uptime: 4 min Memory: 361.9/2011.6MB
           Client: Shell (bash) inxi: 2.2.35

« Last Edit: July 07, 2018, 12:02:13 pm by TonyBronze »
......to infinity and beyond..............

Online murraymint

  • Trusted User
  • Veteran
  • *****
  • Posts: 1913
  • Karma: 329
  • soft boiled with a yolk of gold
    • View Profile
  • Peppermint version(s): 7, 8, 9
Re: Asus Z7100 Video & Sound problem
« Reply #1 on: July 03, 2018, 09:30:15 pm »
Try running alsamixer in a terminal, then press F6 to select the sound card. Make sure the level is up (up arrow).

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 24807
  • Karma: 2733
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Asus Z7100 Video & Sound problem
« Reply #2 on: July 03, 2018, 09:40:14 pm »
Which nvidia driver did you try ?

IIRC the NV43M was supported in the 304 drivers.
(that's 304 not 340)
« Last Edit: July 03, 2018, 09:42:10 pm by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Re: Asus Z7100 Video & Sound problem
« Reply #3 on: July 04, 2018, 01:34:52 pm »
Thank you murraymint.  Tried that and it made no difference

Thank you PCNetSpec.  Driver is the 304 one
......to infinity and beyond..............

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Re: Asus Z7100 Video & Sound problem
« Reply #4 on: July 04, 2018, 04:17:21 pm »
I seem to have got the graphic sort of working.  Original inxi printout shows no GLX renderer.  Googling kept bringing me back to Bumblebee which is designed for Nvidia Optimus.  Wouldn't surprise me if Asus came up with a similar idea to use a low powered graphics set up for normal use and stepping up the power when needed for things like video or games.

Installing Bumblebee and configuring it so that the Nvidia card is both the low and high powered option seems to work.  I also blacklisted the Nouveau driver which seemed to make the CPU run at 100%.  Extract from inxi now doesn't show Nvidia as failed and does show GLX rendering as active so I think that will do.

Code: [Select]
Graphics:  Card: NVIDIA NV43M [GeForce Go 6600]
           Display Server: X.Org 1.19.5 drivers: vesa (unloaded: fbdev) FAILED: nouveau
           Resolution: 1024x768@61.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 128 bits)
           GLX Version: 3.0 Mesa 17.0.2

It will play 720p youtube video with a bit of tearing but what do you expect from a 12 year old laptop.  :)

Just need to try and get sound working.
......to infinity and beyond..............

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 24807
  • Karma: 2733
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Asus Z7100 Video & Sound problem
« Reply #5 on: July 04, 2018, 05:56:40 pm »
Well I'm completely baffled why bumblebee would affect the GLLX renderer, but stranger things have happened :-\
(if bumblebee were required I'd expect your system to be showing an Intel card too)

It appears to have stopped he nvidia driver even attempting to install .. so maybe it's not so much that it changed the GLX renderer as stopped the nvidia driver from 'breaking' it .. maybe removing both of nvidia and bumblebee, as well as blacklisting nouveau would have achieved the same thing.

But ideally we'd figure out how to get the nvidia driver loaded and working.

Which nvidia drivers were being offered by "Additional Drivers" ? .. just 304 or some others too ?
« Last Edit: July 04, 2018, 06:50:02 pm by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Re: Asus Z7100 Video & Sound problem
« Reply #6 on: July 04, 2018, 07:20:10 pm »
Just 304 is shown in additional driver.

Removing Nividia and Bumblebeee plus blacklisting Nouveau just left the fdev driver with no GLX.  Installing Nvidia changed it to Vesa with no GLX. Adding Bumblebee activated the GLX. 

There's nought weirder than an Asus laptop :)

I wouldn't worry too much.  Seems to perform quite well as it is.  It is destined to have the Kids Edutainment pack on it and used by a couple of kids as their first computer.
......to infinity and beyond..............

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 24807
  • Karma: 2733
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Asus Z7100 Video & Sound problem
« Reply #7 on: July 04, 2018, 07:56:52 pm »
So do you want to try moving onto the sound issue ?

Let's see if disabling pulseaudio and hence dropping back to ALSA would work.

To disable pulseaudio
Code: [Select]
sudo mv -v /etc/asound.conf /etc/asound.conf.bak
then to stop pulseaudio from automagically respawing
Code: [Select]
echo autospawn = no > $HOME/.config/pulse/client.conf
then
Code: [Select]
pulseaudio --kill
now you should be back using ALSA for audio .. problem is the volume control on the panel won't work, but we can fix that later if ALSA works .. for now you can control the volume  via:
Code: [Select]
alsamixer
now see if running
Code: [Select]
aplay /usr/share/sounds/alsa/Front_Center.wav
gets you a voice saying "front centre" ?



To UNDO
Code: [Select]
sudo mv -v /etc/asound.conf.bak /etc/asound.conf
then
Code: [Select]
echo autospawn = yes > $HOME/.config/pulse/client.conf
then you may need to log off/on before pulseaudio completely fires up correctly.



Can you also post the output from:
Code: [Select]
cat /proc/asound/card0/codec* | grep Codec
and
Code: [Select]
aplay -l



Also don't expect audio in Firefox from ALSA, i think it now relies on pulseaudio . I'm just trying to get a handle on whether this is a pulseaudio problem or a hardware/driver one.
« Last Edit: July 04, 2018, 08:22:44 pm by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Re: Asus Z7100 Video & Sound problem
« Reply #8 on: July 06, 2018, 05:38:01 am »
Thank  you for reply.  Had to have a little rest from it because its getting a little frustrating :)

Disabling Pulseaudio made no difference.  Have been trying different modprobe options that others suggested got theirs working but still no luck.

Have also tried to compile the Realtek audio driver but failed with a string of errors http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false


Code: [Select]
$ cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC880
Code: [Select]
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC880 Analog [ALC880 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: ALC880 Digital [ALC880 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0


......to infinity and beyond..............

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 24807
  • Karma: 2733
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Asus Z7100 Video & Sound problem
« Reply #9 on: July 06, 2018, 08:44:57 am »
Which snd-hda-intel optioms have you tried ?

This is the list of possible options for the ALC880

ALC880
======
auto                        auto-config reading BIOS (default)  <--- even though this is the default it's still worth trying
3stack                    3-jack in back and a headphone out
3stack-digout        3-jack in back, a HP out and a SPDIF out
5stack                    5-jack in back, 2-jack in front
5stack-digout        5-jack in back, 2-jack in front, a SPDIF out
6stack                    6-jack in back, 2-jack in front
6stack-digout        6-jack with a SPDIF out
w810                     3-jack
z71v                      3-jack (HP shared SPDIF)
asus                       3-jack (ASUS Mobo)
asus-w1v              ASUS W1V
asus-dig                ASUS with SPDIF out
sus-dig2                ASUS with SPDIF out (using GPIO2)
uniwill                   3-jack
fujitsu                    Fujitsu Laptops (Pi1536)
F1734                    2-jack
lg                            LG laptop (m1 express dual)
lg-lw                      LG LW20/LW25 laptop
tcl                           TCL S700
clevo                      Clevo laptops (m520G, m665n)
medion                 Medion Rim 2150
test                        for testing/debugging purpose, almost all controls can be
                              adjusted.  Appearing only when compiled with
                              $CONFIG_SND_DEBUG=y


Do you know how to test these options ?

If not, can you post the output from:
Code: [Select]
lsmod | grep snd
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline TonyBronze

  • Trusted User
  • Member
  • *****
  • Posts: 160
  • Karma: 34
  • Peppermintaholic
    • View Profile
  • Peppermint version(s): 8 & 9
Re: Asus Z7100 Video & Sound problem
« Reply #10 on: July 07, 2018, 12:01:06 pm »
After messing around for a bit I thought it was time for a clean install as I wanted to try a few things I came across so the story so far is:

1) Updated BIOS

2) clean reinstall including NVIDIA, not working as before

3) Came across an article where someone with a different model Asus had same problem so added pci=nocrs pci=realloc to grub cmdline, rebooted, no difference.

4) Added ppa:graphics-drivers/ppa and updated the NVIDIA driver, rebooted and:

Code: [Select]
System:    Host: tony-M7V Kernel: 4.13.0-45-generic i686 (32 bit) Desktop: N/A
           Distro: Peppermint Eight
Machine:   System: eveshamvale (portable) product: M7V v: 1.0
           Mobo: eveshamvale model: M7V v: 1.0
           Bios: American Megatrends v: 0212 date: 05/10/2006
CPU:       Single core Intel Pentium M (-UP-) cache: 2048 KB speed: 2128 MHz (max)
Graphics:  Card: NVIDIA NV43M [GeForce Go 6600]
           Display Server: X.Org 1.19.6 drivers: nvidia (unloaded: fbdev,vesa,nouveau)
           Resolution: 1280x800@59.97hz
           GLX Renderer: GeForce Go 6600/PCIe/SSE2 GLX Version: 2.1.2 NVIDIA 304.137

It works  ;D ;D ;D

Edit:  Just noticed that there is an older kernel now, previously it was using 4.15.0-24-generic.  If anyone else is trying this, maybe an idea not to install updates when you do the installation and update the NVIDIA driver from the PPA before doing any system updates.

Unfortunately not so lucky with the sound.

Have tried the different modprobe options with Pulseaudio enabled and disable by editing /etc/modprobe.d/alsa-base.conf and adding the line
Code: [Select]
options snd-hda-intel model=XXXX
where XXXX=  different option such as auto,asus etc, then rebooting but no luck

Code: [Select]
lsmod | grep snd
snd_hda_codec_realtek    86016  1
snd_hda_codec_generic    69632  1 snd_hda_codec_realtek
snd_hda_intel          36864  4
snd_hda_codec         106496  3 snd_hda_intel,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core           65536  4 snd_hda_intel,snd_hda_codec,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep              16384  1 snd_hda_codec
snd_pcm                90112  4 snd_hda_intel,snd_hda_codec,snd_hda_core
snd_seq_midi           16384  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            28672  1 snd_seq_midi
snd_seq                57344  2 snd_seq_midi_event,snd_seq_midi
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
snd_timer              28672  3 snd_seq,snd_pcm
snd                    65536  16 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_pcm
soundcore              16384  1 snd

I was going to return to owner with the best I could get it but getting the NVIDIA working has renewed my enthusiasm a bit.  This has got to be the most challenging device I have ever tried to install Linux on  :-\

Presently have Pulseaudio disabled and would be grateful for any more suggestions but for now, time for a rest from this beast and other things to do  :)
« Last Edit: July 07, 2018, 12:23:49 pm by TonyBronze »
......to infinity and beyond..............

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 24807
  • Karma: 2733
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Asus Z7100 Video & Sound problem - video=solved
« Reply #11 on: July 09, 2018, 12:31:13 pm »
Does audio work in the headphone socket ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec