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Author Topic: errors after using Software Updater  (Read 1957 times)

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Offline chubbychops

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errors after using Software Updater
« on: July 17, 2014, 04:44:08 pm »
This is the first time i've had to post about an error in peppermint os.

I used the lubuntu grub  n iso to install peppermint 5 on my dell d505 ,which has pae but is flagged as not having it.
pepper5 installs and runs very well on this laptop.
But i think i alllowed an update i shouldn't have.

After  installing peppermint 5,i ran the Software Updater ,it found 140mb(approx) of updates.

It downloaded the updates and while installing ,an error flashed up.

error from history log:
 Install: linux-image-3.13.0-32-generic:i386 (3.13.0-32.57, automatic)
Error: Sub-process /usr/bin/dpkg returned an error code (1)

error from term.log:
Preparing to unpack .../linux-image-3.13.0-32-generic_3.13.0-32.57_i386.deb ...
This kernel does not support a non-PAE CPU.
dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-32-generic_3.13.0-32.57_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.13.0-32-generic /boot/vmlinuz-3.13.0-32-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.13.0-32-generic /boot/vmlinuz-3.13.0-32-generic
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.13.0-32-generic_3.13.0-32.57_i386.deb
Log ended: 2014-07-18  00:21:56


I checked in the synaptic package manager and it says i have 2 broken dependancies, linux-image-generic 3.13.0-32 and linux-image-extra-3.13.0-32-generic.

i tryed using synaptic to fix the 2 broken packages ,but it returned the error below:
E: /var/cache/apt/archives/linux-image-3.13.0-32-generic_3.13.0-32.57_i386.deb: subprocess new pre-installation script returned error exit status 1
========================================
Detailed error from synaptic:
dpkg: error processing package linux-image-extra-3.13.0-32-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-3.13.0-32-generic; however:
  Package linux-image-3.13.0-32-generic is not installed.
 linux-image-generic depends on linux-image-extra-3.13.0-32-generic; however:
  Package linux-image-extra-3.13.0-32-generic is not configured yet.

dpkg: error processing package linux-image-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-image-generic (= 3.13.0.32.38); however:
  Package linux-image-generic is not configured yet.

dpkg: error processing package linux-generic (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-image-extra-3.13.0-32-generic
 linux-image-generic
 linux-generic

===========================================


How can i fix this and should i just untick these 2 files from Software updater before installing downloaded updates.

EDIT:I right clicked on the 2 packages and marked for removal and it seems to made the problem go away .
but i thought i could install an upgrade of the linux image without any issue ,
obviously i was wrong.
« Last Edit: July 17, 2014, 05:22:27 pm by chubbychops »

Offline PCNetSpec

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Re: errors after using Software Updater
« Reply #1 on: July 18, 2014, 06:47:47 pm »
Be aware, the following instructions are for Peppermint FIVE ONLY .. Peppermint 4 would require the fake-pae package from the Bernd Kreuss PPA.

Open a terminal and run:
Code: [Select]
sudo  gedit /etc/default/grub
Find the line that reads:-

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

and make it read:-

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash forcepae"

SAVE the file, and exit gedit.

Back in the terminal run:
Code: [Select]
sudo update-grub
now REBOOT.

Once rebooted, run a full system update and let it pull in the new kernel .. this time it should install.



If for some reason this doesn't work, let me know as I can see no reason why the fake-pae package for 13.10 shouldn't also work in 14.04 (and therefore Peppermint 5) .. it's only an upstart job that inserts the "pae" flag into /proc/cpuinfo in runlevels 1 through 5.
« Last Edit: July 18, 2014, 06:55:10 pm by PCNetSpec »
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