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Author Topic: Peppermint installation on Linux DELL Latitude 7280  (Read 1937 times)

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Offline gargamel

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Peppermint installation on Linux DELL Latitude 7280
« on: February 19, 2018, 06:34:21 am »
Dear Forum,

I love Peppermint and I use it on all my computers, except my new DELL laptop. This is just because I can't install on my laptop.

This is a laptop from work and it has been bought with Linux (Ubuntu 16.04) pre-installed. I would prefer to have Peppermint on it.
I tried to install both Peppermint 8 and the more recent respin. I always run in the same problem.

I create a bootable USB stick from the Peppermint ISO image. I tried both unetbootin and USB image writer. It boots properly on my other computers.

On my Latitude it seems to boot but after about 10% of the "Starting Peppermint" screen I get a black screen and two seconds later I see the Ubuntu 16.04 desktop.
Very frustrating. This happens with "Try Peppermint" and also with "Install Peppermint". Tried both UEFI and Legacy boot.

I have succesfully installed Linux Mint and Archmerge on the same laptop and can boot any other USB with other distros without any problem.

What is it that you PepperMint friends are doing so special in your boot sequence??

I saw a similar problem with a DELL XPS 13 on the forum and there the problem was solved by a "Wipe all internal memory" in the DELL BIOS. I am afraid to do this as this laptop is from my work and they might one day want to really recover the Linux onthere or something. Also I have already done a lot of work under Linux Mint which I don't want to loose.

Thanks in advance for all help!

Code: [Select]
System:    Host: latitude Kernel: 4.13.0-32-generic x86_64 (64 bit)
           Desktop: Xfce 4.12.3 Distro: Linux Mint 18.2 Sonya
Machine:   System: Dell (portable) product: Latitude 7280
           Mobo: Dell model: 0KK5D1 v: A00
           Bios: Dell v: 1.5.8 date: 08/07/2017
CPU:       Dual core Intel Core i7-7600U (-HT-MCP-) cache: 4096 KB
           clock speeds: max: 3900 MHz 1: 2900 MHz 2: 2900 MHz 3: 2900 MHz
           4: 2900 MHz
Graphics:  Card: Intel Device 5916
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.02hz, 1920x1080@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2)
           GLX Version: 3.0 Mesa 17.2.8
Audio:     Card-1 Intel Device 9d71 driver: snd_hda_intel
           Card-2 Realtek driver: USB Audio
           Sound: Advanced Linux Sound Architecture v: k4.13.0-32-generic
Network:   Card-1: Intel Ethernet Connection (4) I219-LM driver: e1000e
           IF: enp0s31f6 state: down mac: <filter>
           Card-2: Intel Device 24fd driver: iwlwifi
           IF: wlp2s0 state: down mac: <filter>
Drives:    HDD Total Size: NA (-) ID-1: /dev/nvme0n1 model: N/A size: 256.1GB
Partition: ID-1: / size: 37G used: 18G (51%) fs: ext4 dev: /dev/nvme0n1p3
           ID-2: /home size: 74G used: 32G (46%) fs: ext4 dev: /dev/nvme0n1p5
           ID-3: swap-1 size: 34.12GB used: 0.00GB (0%) fs: swap dev: /dev/nvme0n1p4
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 55.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 201 Uptime: 3:39 Memory: 1517.2/15925.6MB
           Client: Shell (bash) inxi: 2.2.35

Offline PCNetSpec

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #1 on: February 19, 2018, 07:12:01 am »
Just as a matter of interest, does a Peppermint 7 LiveUSB boot to a Live session ?

I'm wondering if it's anything to do with our later version of Xorg, or something else.



And do you know how to boot the LiveUSB without the "quiet splash" boot parameters, to try get a handle on where it's failing ?
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Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #2 on: February 20, 2018, 10:47:34 am »
Thanks PCNetSpec.

I also tried to boot with a Peppermint 7 USB stick (made with USB image writer) and the result is exactly the same.

I noticed that the progress bar "Starting Peppermint" goes slowly up to 10% or so and then suddenly completes to 100% before the screen goes blank. After a few seconds I see the Ubuntu desktop :-(


Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #3 on: February 20, 2018, 01:53:25 pm »
Oh yes... Will try quiet splash tomorrow, using 'E' to get options in boot menu.

Edit 180221: Tried it this morning. The messages scroll on the screen very fast! I recorded the process in a video:
https://photos.app.goo.gl/PW3uFCFgPtRAR4N73
So anyone can pause it to see what happens.

Please let me know if there is a smarter way to capture the messages scrolling during the boot process.

Thanks again for helping.
« Last Edit: February 21, 2018, 09:48:34 am by gargamel »

Offline PCNetSpec

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #4 on: February 23, 2018, 07:32:12 pm »
Just as a matter of interest, if you enter the Dell BIOS and go to

Settings > General > Boot Sequence

then remove the tick from "ubuntu"

Apply and Exit.

Will the Peppermint LiveUSB boot now ?

If it does, DO NOT install Peppermint as it may overwrite the Ubuntu EFI bootloader .. I just want to know if the LiveUSB will boot if you select "Try Peppermint" ?

You can re-enter the BIOS, replace the tick for "ubuntu" .. and you'll be back to where you are now
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Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #5 on: February 28, 2018, 01:19:16 am »
Hi PCNetSpec,

Thanks for the advice. I tried changing the BIOS settings the way you suggest but it does not change anything :-(
Even when I remove everything except the USB stick from the Boot Sequence, the behavior is exactly the same.

Thanks for helping.

Offline PCNetSpec

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #6 on: February 28, 2018, 03:33:48 am »
What happens if you set the BIOS to Legacy mode (which will effectively make Ubuntu unbootable and taking UEFI out of the equation)

(click image to enlarge)

then use F12 to access the boot device selection screen and boot the LiveUSB in Legacy mode.

(click image to enlarge)

Again if the LiveUSB boots, do not install Peppermint .. I just want to check if Peppermint boots .. I'm trying to discover if this is a problem with the the system misreading the UEFI boot files, or a problem with Peppermint and your hardware.

Setting your BIOS back to UEFI will make Ubuntu bootable again.
« Last Edit: February 28, 2018, 03:35:59 am by PCNetSpec »
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Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #7 on: February 28, 2018, 09:46:54 am »
Also tried Legacy boot. Still exactly the same :-(

Very strange as other distros seem to boot fine from USB (tried Manjaro LXDE, ArchMerge, MINT, MX-17).

Thanks for the ever fast answers!

Offline PCNetSpec

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #8 on: February 28, 2018, 02:15:37 pm »
Still the same .. are you saying it booted Ubuntu, even when the BIOS was set to Legacy ?

From Ubuntu, what's the output from:
Code: [Select]
efibootmgr -v
and
Code: [Select]
sudo fdisk -l
and
Code: [Select]
sudo blkid
« Last Edit: February 28, 2018, 02:18:24 pm by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #9 on: March 01, 2018, 02:28:19 am »
Thank you PCNetSpec.

REMARK: When you see "ubuntu" below it actually points to linux MINT which I installed on my laptop (the MINT installer decided that for me. Maybe I should change that as it might be confusing.). The original DELL ubuntu is somewhere on my computer but I don't know where (recovery partition or so?). I never use it but I don't want to wipe everything in case my work one day wants to reset the laptop to original DELL ubuntu.

Answers are inline.

Still the same .. are you saying it booted Ubuntu, even when the BIOS was set to Legacy ?

YES.

From Ubuntu, what's the output from:
Code: [Select]
efibootmgr -v
Output:
Code: [Select]
BootCurrent: 000F
Timeout: 0 seconds
BootOrder: 0000,0009,0007,000A,000B,000C,000D,000E,000F
Boot0000* ubuntu HD(1,GPT,12c94d90-9967-4c5b-893a-1f8ba368a5a5,0x800,0x12c000)/File(\EFI\ubuntu\shimx64.efi)
Boot0001* Diskette Drive BBS(Floppy,Diskette Drive,0x0)..BO
Boot0002* M.2 PCIe SSD BBS(HD,P0: PM961 NVMe SAMSUNG 256GB,0x0)..BO
Boot0003* USB Storage Device BBS(USB,USB Storage Device,0x0)..BO
Boot0004* CD/DVD/CD-RW Drive BBS(CDROM,CD/DVD/CD-RW Drive,0x0)..BO
Boot0005* Onboard NIC BBS(Network,IBA CL Slot 00FE v0109,0x0)..BO
Boot0006* UEFI: PM961 NVMe SAMSUNG 256GB, Partition 1 HD(1,GPT,12c94d90-9967-4c5b-893a-1f8ba368a5a5,0x800,0x12c000)/File(EFI\boot\bootx64.efi)..BO
Boot0007  ArchMerge HD(1,GPT,12c94d90-9967-4c5b-893a-1f8ba368a5a5,0x800,0x12c000)/File(\EFI\ArchMerge\grubx64.efi)
Boot0009  MokSBStateSet HD(1,GPT,12c94d90-9967-4c5b-893a-1f8ba368a5a5,0x800,0x12c000)/File(\EFI\ubuntu\MokSBStateSet.efi)
Boot000A* Diskette Drive BBS(Floppy,Diskette Drive,0x0)..BO
Boot000B* M.2 PCIe SSD BBS(HD,P0: PM961 NVMe SAMSUNG 256GB,0x0)..BO
Boot000C* USB Storage Device BBS(USB, USB FLASH DRIVE PMAP,0x0)..BO
Boot000D* CD/DVD/CD-RW Drive BBS(CDROM,CD/DVD/CD-RW Drive,0x0)..BO
Boot000E* Onboard NIC BBS(Network,IBA CL Slot 00FE v0109,0x0)..BO
Boot000F* UEFI:  USB FLASH DRIVE PMAP, Partition 1 PciRoot(0x0)/Pci(0x14,0x0)/USB(0,0)/HD(1,MBR,0x16,0x268,0x1280)..BO
and
Code: [Select]
sudo fdisk -l
Output:
Code: [Select]
Disk /dev/ram0: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram1: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram2: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram3: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram4: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram5: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram6: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram7: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram8: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram9: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram10: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram11: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram12: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram13: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram14: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/ram15: 64 MiB, 67108864 bytes, 131072 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes


Disk /dev/loop0: 1.4 GiB, 1479708672 bytes, 2890056 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes


Disk /dev/nvme0n1: 238.5 GiB, 256060514304 bytes, 500118192 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 8EC67A03-FA2C-4B8E-B090-05615E94F3BB

Device             Start       End   Sectors  Size Type
/dev/nvme0n1p1      2048   1230847   1228800  600M EFI System
/dev/nvme0n1p2   1230848   7522303   6291456    3G Microsoft basic data
/dev/nvme0n1p3   7522304  85647359  78125056 37.3G Linux filesystem
/dev/nvme0n1p4 433485824 500117503  66631680 31.8G Linux swap
/dev/nvme0n1p5  85647360 241897471 156250112 74.5G Linux filesystem
/dev/nvme0n1p6 241897472 293097471  51200000 24.4G Linux filesystem

Partition table entries are not in disk order.


Disk /dev/sda: 7.5 GiB, 8019509248 bytes, 15663104 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: dos
Disk identifier: 0x65c75b10

Device     Boot Start     End Sectors  Size Id Type
/dev/sda1  *        0 2383871 2383872  1.1G  0 Empty
/dev/sda2         616    5351    4736  2.3M ef EFI (FAT-12/16/32)
and
Code: [Select]
sudo blkid
Output:
Code: [Select]
/dev/nvme0n1p1: LABEL="ESP" UUID="68F7-A413" TYPE="vfat" PARTLABEL="EFI system partition" PARTUUID="12c94d90-9967-4c5b-893a-1f8ba368a5a5"
/dev/nvme0n1p2: LABEL="OS" UUID="3827-64A9" TYPE="vfat" PARTLABEL="Basic data partition" PARTUUID="cf074890-14c9-4025-95e7-cf60f9f7746e"
/dev/loop0: TYPE="squashfs"
/dev/nvme0n1: PTUUID="8ec67a03-fa2c-4b8e-b090-05615e94f3bb" PTTYPE="gpt"
/dev/nvme0n1p3: UUID="35b55cf3-52b9-48d5-ab4b-e94d072d8c6a" TYPE="ext4" PARTUUID="1cb9dc53-8f91-4b0f-a505-eaf54b56c474"
/dev/nvme0n1p4: UUID="621e416d-1ba7-4f6e-b28a-92e4991baff2" TYPE="swap" PARTUUID="63fa0ed7-04ab-4d7c-9101-17c2e9a0fc91"
/dev/nvme0n1p5: UUID="9255782f-1d13-4d5a-8975-61bf0649cbd6" TYPE="ext4" PARTUUID="ea4402e3-bd47-4fe5-a70c-d0ab3a24e467"
/dev/nvme0n1p6: UUID="507d1311-efbb-4649-bda9-789735b6e1ae" TYPE="ext4" PARTUUID="ab6ae016-4abd-4444-a466-9f14e0e81cee"
/dev/sda1: UUID="2017-03-21-16-57-06-00" LABEL="Peppermint Seven" TYPE="iso9660" PTUUID="65c75b10" PTTYPE="dos" PARTUUID="65c75b10-01"
/dev/sda2: SEC_TYPE="msdos" UUID="B1F5-0A13" TYPE="vfat" PARTUUID="65c75b10-02"

Offline gargamel

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #10 on: March 21, 2018, 04:14:21 pm »
Dear forum,

any progress on this topic?

I also tried to install the Peppermint 8 respin 2 but with exactly the same problem.

Best regards,

G

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #11 on: April 14, 2018, 06:27:33 am »
I'm having a very similar problem on my new Dell Latitude 3480 that came with an OEM install of Ubuntu 16.04. I've tried all the BIOS settings suggested on this thread, but I run into the same problems every time.

Here's what happens:
When I choose the "try without installing option", I see the Peppermint starting up screen, then enter what seems to be a Ubuntu 16.04 live session, not a Peppermint one. There is no install option any where.

When I choose the install option, see the Ubuntu background and a installation steps window that has the Dell logo on it, with this text:
Quote
This Dell recovery medium can be used to restore the original factory software. It is recommended that you back up all important data before running this.
Underneath, there's an error message:
Quote
Error: This recovery media only functions on Dell and Alienware systems purchased with Ubuntu.
The standard "Back" and "Continue" buttons are greyed out, only the "Quit" button works.

I successfully booted into to a Xubuntu live session on the same computer, and I only had to disable secure boot for it. Didn't need to enable Legacy or anything.

On the other hand, I used the same Peppermint USB stick to enter a live session on another computer, so the bootable USB itself is working just fine.

Like the OP, I'd really appreciate help figuring this out. This is to be my new main computer and I'd really like to install Peppermint on it; it's the OS I've become most comfortable using.
« Last Edit: April 14, 2018, 06:31:12 am by N »

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #12 on: April 14, 2018, 06:40:07 am »
@N

Are you interested in retaining the Dell recovery partition ?

and (whilst booted into Dells Ubuntu), can you post the output from:
Code: [Select]
dpkg -l | grep dell
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #13 on: April 15, 2018, 06:00:29 am »
@N

Are you interested in retaining the Dell recovery partition ?

No, though it would probably be prudent to have a copy on hand, if making one is possible?

and (whilst booted into Dells Ubuntu), can you post the output from:
Code: [Select]
dpkg -l | grep dell

By Dell's Ubuntu, I suppose you mean just booting into the Ubuntu installed on the HDD of this computer. Here's the output when I run this command:
Code: [Select]
ii  dell-e-star-tco                            0.05                                                all          Dell Energy Star + TCO
rc  dell-eula                                  1.06                                                all          Dell End User License Agreement
ii  dell-recovery                              1.48ubuntu2                                         all          Dell Recovery Media Creation Package
rc  dell-recovery-bootloader                   1.48ubuntu2                                         all          Bootloader configuration for Dell's factory process
ii  dell-recovery-casper                       1.48ubuntu2                                         all          Dell Recovery Casper Hooks
ii  dell-super-key                             0.04                                                all          Disables the super key by default.

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Re: Peppermint installation on Linux DELL Latitude 7280
« Reply #14 on: April 15, 2018, 08:27:46 am »
Someone on Ubuntu said uninstalling the dell-recovery package allowed them to boot an Ubuntu LiveUSB without ending up in recovery mode.

But your best bet would probably be to either simply wipe your HDD completely, or to swap out the HDD for another.

To wipe your HDD completely involved:-

a) disabling UEFI in the BIOS (setting Legacy boot) .. apparently this allows you to boot a LiveUSB, but in legacy mode.

b) booting a LiveUSB

c) Deleting ALL partitions in say GParted (including the recovery and EFI system partitions)

d) Re-enabling UEFI in the BIOS

e) Booting the LiveUSB again

f) Installing.
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
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