Author Topic: Desktop Issue After Boot (Solved)  (Read 6887 times)

Offline Ralph

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Re: Desktop Issue After Boot
« Reply #15 on: February 01, 2018, 11:06:53 am »
What you asked for
xed ~/.xsession-errors
[close]

So I waited an hour and upon restarting I got an all black screen with the bottom panel on the left missing the audio,network, and update icons.
On the left none of the shortcuts worked.
The menu displayed the whisker menu but nothing worked.
Using ctrl+alt+delete turned the all black screen to gray and after a time I got this screen: https://imgur.com/a/eoVGC

This request [xed /var/log/Xorg.1.log] displayed nothing

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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #16 on: February 01, 2018, 12:49:11 pm »
Do you want instructions to try the 4.15 kernel ?



Can you also explain why you say you have to wait an hour between tests ?
(does this only happen if the computer is stone cold or something )
« Last Edit: February 01, 2018, 12:56:18 pm by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #17 on: February 01, 2018, 02:48:02 pm »
The short answer is yes.
When I start from a stone cold computer absolutely nothing responds. I have to hard shutdown. After a reboot everything work as you would expect.
When I wait just 10 mins. I usually see the the log on screen or something else as shown in the picture. When it is something else, I can access the internet,files,and the terminal. Most things work but my wallpaper doesn't show or any desktop icons until I reboot and then everything works fine. When I do get the log on and I log on everything works as you would expect.
It make no sense to me but in a nutshell that's what is happening. I wished I could explain it better.
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #18 on: February 01, 2018, 03:03:40 pm »
Okay if you want to try the 4.15 kernel, open a terminal and run these commands in sequence.
Code: [Select]
gksudo xed /etc/default/grubfind the line that reads:-
Code: [Select]
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.alpha_support=1"and make it read:-
Code: [Select]
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"SAVE the file and exit the text editor.

Back in the terminal run:
Code: [Select]
sudo update-grubthen:
Code: [Select]
mkdir ~/4.15-kernelthen
Code: [Select]
cd ~/4.15-kernelthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-headers-4.15.0-041500_4.15.0-041500.201802011154_all.debthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-headers-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.debthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-image-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.debthen
Code: [Select]
sudo apt-get install ./*.debif/when that command finishes .. REBOOT to test.

Then post the output from:
Code: [Select]
inxi -Fz
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #19 on: February 02, 2018, 04:23:36 am »
This morning when I started from a cold start I got the all black screen with the bottom panel minus only the update icon. Everything seemed to work. The black screen turned to all gray after I closed Chromium. When opening the synaptic Package Manager I log in to it and gave me this error screen.  https://imgur.com/a/o5OhD

Now to the kernel update. Copied and pasted all commands, When It came time to install I got the same error as the photo above.
sudo apt-get install ./*.deb
[close]


Wow! Something new. Can't seem to update anything. Just running the apt-get update command from a new CLI throws the same errors.

« Last Edit: February 02, 2018, 04:26:17 am by Ralph »
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #20 on: February 02, 2018, 05:04:27 am »
run:
Code: [Select]
sudo mv -v /var/lib/apt/lists /var/lib/apt/lists-brokenthen
Code: [Select]
sudo mkdir -vp /var/lib/apt/lists/partialnow do you get any errors from:
Code: [Select]
sudo apt-get update?



[EDIT]

I'm beginning to think there may be an underlying hardware issue here .. have you tried running memtest86+ from the GRUB menu to test the RAM ?

This corruption of the apt lists could be purely coincidental (or caused by something else), but it can't hurt to run the test.
« Last Edit: February 02, 2018, 05:14:59 am by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #21 on: February 02, 2018, 05:54:37 am »
apt-get install ./*.deb
[close]

So as you can see I was able to update and install the new kernel.  I happened to notice these two lines. I hope that it won't be a problem.
W: Possible missing firmware /lib/firmware/i915/kbl_guc_ver9_14.bin for module i915
W: Possible missing firmware /lib/firmware/i915/bxt_guc_ver8_7.bin for module i915

inxi -Fz
[close]

I'm going to run the memory test now. How long would you run that?
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #22 on: February 02, 2018, 07:07:02 am »
Okay to fix the missing firmware for the 4.15 kernel, run these commands in sequence:
Code: [Select]
cd /lib/firmware/i915then
Code: [Select]
sudo wget https://peppermintos.info/misc/missing-firmware-for-kernel-4.15.tar.gzthen
Code: [Select]
sudo tar xvf missing-firmware-for-kernel-4.15.tar.gzthen
Code: [Select]
sudo update-initramfs -uk allif you got no errors, the firmware is installed properly.



As for how long to run the memory test .. your call, as long as possible .. but normally errors on an unstable system will show up on the first cycle through the tests.
« Last Edit: February 02, 2018, 07:18:21 am by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #23 on: February 02, 2018, 12:53:43 pm »
Spoiler (click here to view / hide)
[close]
The above spoiler is all the commands for the firmware install. I see no errors.
I have run the Memtest86 for two full passes over 5 hours with no errors. 
Tomorrow when I boot up I will see what happens.
BTW I could not find the grub menu with the memtest86+. Holding the shift at boot got me nowhere a half dozen times. Found a ubuntu site that said use the Esc which got me there but no memtest. Finally gave up and used the install media but instead of UEFI I just used the old usb setup.
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #24 on: February 02, 2018, 01:43:29 pm »
Cool .. fingers crossed then.
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #25 on: February 03, 2018, 09:06:54 am »
Well it still is not working.  :'( :(
This morning when I started up I got the all black screen. I ran in the terminal this command sudo service lightdm restart. When it restarted I saw the desktop as it should be. I thought then that maybe we are narrowing it down.  I shutdown and waited a good half hour. This time I got the all gray screen. I could get to the terminal using the keyboard but the lightdm restart command would not work. Just saying something like it timed out. I ended up doing the hard shutdown.
I have noticed that sometime during all this adventure at startup I have seen error messages flash across the boot screen. And I mean flash. There were 3 distinct flashes of messages. I captured them. The first one is here: https://imgur.com/a/2HRQ5
If you would like to see the other two I will post. They look to me to be quite similar.
Sometimes even when it loads to a workable desktop I get errors that say the panel couldn't load either the keyboard or pulse audio. Here's a snapshot: https://imgur.com/a/C7SqB

I have no idea what's going on. It seems the newer kernel is no better than the older kernel. I really hope you can come up with something.
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #26 on: February 03, 2018, 09:51:34 am »
Have you tried any other 16.04 based distro on this machine ?

[EDIT]

Where did you get BIOS version 1.70 ? .. this:
https://www.asrock.com/MB/Intel/Z370M-ITXac/index.asp#BIOS
only shows BIOS's up to 1.60
« Last Edit: February 03, 2018, 10:02:55 am by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #27 on: February 03, 2018, 10:26:33 am »
I was thinking about it but no. Since finding Peppermint I have stuck with it since 4.

That bios version came from using the bios updater over the network from within the bios itself.
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #28 on: February 03, 2018, 11:30:35 am »
I have installed the 1.60 firmware.
inxi -Fz
[close]
Do you think I should try reinstalling from scratch P8r again now that supposedly I have the right firmware for the bios?
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #29 on: February 03, 2018, 11:42:47 am »
Can't hurt to try ;)
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