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Author Topic: Desktop Issue After Boot (Solved)  (Read 5381 times)

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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #15 on: February 01, 2018, 02:06:53 pm »
What you asked for
xed ~/.xsession-errors
** Message: main.vala:99: Session is Peppermint
** Message: main.vala:100: DE is LXDE
** Message: main.vala:131: log directory: /home/buz/.cache/lxsession/Peppermint
** Message: main.vala:132: log path: /home/buz/.cache/lxsession/Peppermint/run.log
[close]

So I waited an hour and upon restarting I got an all black screen with the bottom panel on the left missing the audio,network, and update icons.
On the left none of the shortcuts worked.
The menu displayed the whisker menu but nothing worked.
Using ctrl+alt+delete turned the all black screen to gray and after a time I got this screen: https://imgur.com/a/eoVGC

This request [xed /var/log/Xorg.1.log] displayed nothing

A little knowledge is dangerous, I'm proof of it.

Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #16 on: February 01, 2018, 03:49:11 pm »
Do you want instructions to try the 4.15 kernel ?



Can you also explain why you say you have to wait an hour between tests ?
(does this only happen if the computer is stone cold or something )
« Last Edit: February 01, 2018, 03:56:18 pm by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #17 on: February 01, 2018, 05:48:02 pm »
The short answer is yes.
When I start from a stone cold computer absolutely nothing responds. I have to hard shutdown. After a reboot everything work as you would expect.
When I wait just 10 mins. I usually see the the log on screen or something else as shown in the picture. When it is something else, I can access the internet,files,and the terminal. Most things work but my wallpaper doesn't show or any desktop icons until I reboot and then everything works fine. When I do get the log on and I log on everything works as you would expect.
It make no sense to me but in a nutshell that's what is happening. I wished I could explain it better.
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #18 on: February 01, 2018, 06:03:40 pm »
Okay if you want to try the 4.15 kernel, open a terminal and run these commands in sequence.
Code: [Select]
gksudo xed /etc/default/grub
find the line that reads:-
Code: [Select]
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.alpha_support=1"
and make it read:-
Code: [Select]
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
SAVE the file and exit the text editor.

Back in the terminal run:
Code: [Select]
sudo update-grub
then:
Code: [Select]
mkdir ~/4.15-kernel
then
Code: [Select]
cd ~/4.15-kernel
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-headers-4.15.0-041500_4.15.0-041500.201802011154_all.deb
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-headers-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb
then
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15/linux-image-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb
then
Code: [Select]
sudo apt-get install ./*.deb
if/when that command finishes .. REBOOT to test.

Then post the output from:
Code: [Select]
inxi -Fz
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #19 on: February 02, 2018, 07:23:36 am »
This morning when I started from a cold start I got the all black screen with the bottom panel minus only the update icon. Everything seemed to work. The black screen turned to all gray after I closed Chromium. When opening the synaptic Package Manager I log in to it and gave me this error screen.  https://imgur.com/a/o5OhD

Now to the kernel update. Copied and pasted all commands, When It came time to install I got the same error as the photo above.
sudo apt-get install ./*.deb
buz@ag ~/4.15-kernel $ sudo apt-get install ./*.deb
[sudo] password for buz:
Reading package lists... Error!
E: Problem parsing dependency Depends
E: Error occurred while processing libkjsembed4 (NewVersion2)
E: Problem with MergeList /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_xenial-updates_universe_binary-i386_Packages
E: The package lists or status file could not be parsed or open
[close]


Wow! Something new. Can't seem to update anything. Just running the apt-get update command from a new CLI throws the same errors.

« Last Edit: February 02, 2018, 07:26:17 am by Ralph »
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #20 on: February 02, 2018, 08:04:27 am »
run:
Code: [Select]
sudo mv -v /var/lib/apt/lists /var/lib/apt/lists-broken
then
Code: [Select]
sudo mkdir -vp /var/lib/apt/lists/partial
now do you get any errors from:
Code: [Select]
sudo apt-get update
?



[EDIT]

I'm beginning to think there may be an underlying hardware issue here .. have you tried running memtest86+ from the GRUB menu to test the RAM ?

This corruption of the apt lists could be purely coincidental (or caused by something else), but it can't hurt to run the test.
« Last Edit: February 02, 2018, 08:14:59 am by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #21 on: February 02, 2018, 08:54:37 am »
apt-get install ./*.deb
sudo apt-get install ./*.deb
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Note, selecting 'linux-headers-4.15.0-041500' instead of './linux-headers-4.15.0-041500_4.15.0-041500.201802011154_all.deb'
Note, selecting 'linux-headers-4.15.0-041500-generic' instead of './linux-headers-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb'
Note, selecting 'linux-image-4.15.0-041500-generic' instead of './linux-image-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb'
The following packages were automatically installed and are no longer required:
  gir1.2-networkmanager-1.0 gir1.2-nma-1.0 libido3-0.1-0
Use 'sudo apt autoremove' to remove them.
Suggested packages:
  fdutils linux-doc-4.15.0 | linux-source-4.15.0 linux-tools
The following NEW packages will be installed:
  linux-headers-4.15.0-041500 linux-headers-4.15.0-041500-generic
  linux-image-4.15.0-041500-generic
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/64.4 MB of archives.
After this operation, 326 MB of additional disk space will be used.
Get:1 /home/buz/4.15-kernel/linux-headers-4.15.0-041500_4.15.0-041500.201802011154_all.deb linux-headers-4.15.0-041500 all 4.15.0-041500.201802011154 [10.9 MB]
Get:2 /home/buz/4.15-kernel/linux-headers-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb linux-headers-4.15.0-041500-generic amd64 4.15.0-041500.201802011154 [1,049 kB]
Get:3 /home/buz/4.15-kernel/linux-image-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb linux-image-4.15.0-041500-generic amd64 4.15.0-041500.201802011154 [52.5 MB]
Selecting previously unselected package linux-headers-4.15.0-041500.
(Reading database ... 331433 files and directories currently installed.)
Preparing to unpack .../linux-headers-4.15.0-041500_4.15.0-041500.201802011154_all.deb ...
Unpacking linux-headers-4.15.0-041500 (4.15.0-041500.201802011154) ...
Selecting previously unselected package linux-headers-4.15.0-041500-generic.
Preparing to unpack .../linux-headers-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb ...
Unpacking linux-headers-4.15.0-041500-generic (4.15.0-041500.201802011154) ...
Selecting previously unselected package linux-image-4.15.0-041500-generic.
Preparing to unpack .../linux-image-4.15.0-041500-generic_4.15.0-041500.201802011154_amd64.deb ...
Examining /etc/kernel/preinst.d/
run-parts: executing /etc/kernel/preinst.d/intel-microcode 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
Done.
Unpacking linux-image-4.15.0-041500-generic (4.15.0-041500.201802011154) ...
Setting up linux-headers-4.15.0-041500 (4.15.0-041500.201802011154) ...
Setting up linux-headers-4.15.0-041500-generic (4.15.0-041500.201802011154) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
Setting up linux-image-4.15.0-041500-generic (4.15.0-041500.201802011154) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
run-parts: executing /etc/kernel/postinst.d/dkms 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
update-initramfs: Generating /boot/initrd.img-4.15.0-041500-generic
W: Possible missing firmware /lib/firmware/i915/kbl_guc_ver9_14.bin for module i915
W: Possible missing firmware /lib/firmware/i915/bxt_guc_ver8_7.bin for module i915
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 4.15.0-041500-generic /boot/vmlinuz-4.15.0-041500-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT is set is no longer supported.
Found background image: grub-background.png
Found linux image: /boot/vmlinuz-4.15.0-041500-generic
Found initrd image: /boot/initrd.img-4.15.0-041500-generic
Found linux image: /boot/vmlinuz-4.13.0-32-generic
Found initrd image: /boot/initrd.img-4.13.0-32-generic
Found linux image: /boot/vmlinuz-4.10.0-40-generic
Found initrd image: /boot/initrd.img-4.10.0-40-generic
Adding boot menu entry for EFI firmware configuration
done
 
[close]

So as you can see I was able to update and install the new kernel.  I happened to notice these two lines. I hope that it won't be a problem.
W: Possible missing firmware /lib/firmware/i915/kbl_guc_ver9_14.bin for module i915
W: Possible missing firmware /lib/firmware/i915/bxt_guc_ver8_7.bin for module i915

inxi -Fz
inxi -Fz
System:    Host: ag Kernel: 4.15.0-041500-generic x86_64 (64 bit) Desktop: N/A
           Distro: Peppermint Eight
Machine:   Mobo: ASRock model: Z370M-ITX/ac
           Bios: American Megatrends v: P1.70 date: 01/11/2018
CPU:       Quad core Intel Core i3-8100 (-MCP-) cache: 6144 KB
           clock speeds: max: 3600 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz
Graphics:  Card: Intel Device 3e91
           Display Server: X.Org 1.19.5 drivers: (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 256 bits)
           GLX Version: 3.0 Mesa 17.0.2
Audio:     Card-1 Intel 200 Series PCH HD Audio driver: snd_hda_intel
           Card-2 C-Media CM108 Audio Controller driver: USB Audio
           Sound: Advanced Linux Sound Architecture v: k4.15.0-041500-generic
Network:   Card-1: Intel Ethernet Connection (2) I219-V driver: e1000e
           IF: enp0s31f6 state: down mac: <filter>
           Card-2: Intel I211 Gigabit Network Connection driver: igb
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-3: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi
           IF: wlp3s0 state: down mac: <filter>
Drives:    HDD Total Size: 525.1GB (4.3% used)
           ID-1: /dev/sda model: Crucial_CT525MX3 size: 525.1GB
Partition: ID-1: / size: 466G used: 5.9G (2%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 16.83GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 25.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 189 Uptime: 1 min Memory: 532.2/15715.3MB
           Client: Shell (bash) inxi: 2.2.35
[close]

I'm going to run the memory test now. How long would you run that?
A little knowledge is dangerous, I'm proof of it.

Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #22 on: February 02, 2018, 10:07:02 am »
Okay to fix the missing firmware for the 4.15 kernel, run these commands in sequence:
Code: [Select]
cd /lib/firmware/i915
then
Code: [Select]
sudo wget https://peppermintos.info/misc/missing-firmware-for-kernel-4.15.tar.gz
then
Code: [Select]
sudo tar xvf missing-firmware-for-kernel-4.15.tar.gz
then
Code: [Select]
sudo update-initramfs -uk all
if you got no errors, the firmware is installed properly.



As for how long to run the memory test .. your call, as long as possible .. but normally errors on an unstable system will show up on the first cycle through the tests.
« Last Edit: February 02, 2018, 10:18:21 am by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #23 on: February 02, 2018, 03:53:43 pm »
Spoiler (click here to view / hide)
buz@ag ~ $ cd /lib/firmware/i915
buz@ag /lib/firmware/i915 $ sudo wget https://peppermintos.info/misc/missing-firmware-for-kernel-4.15.tar.gz
[sudo] password for buz:
Sorry, try again.
[sudo] password for buz:
--2018-02-02 14:40:00--  https://peppermintos.info/misc/missing-firmware-for-kernel-4.15.tar.gz
Resolving peppermintos.info (peppermintos.info)... 98.158.179.106
Connecting to peppermintos.info (peppermintos.info)|98.158.179.106|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 137363 (134K) [application/x-gzip]
Saving to: ‘missing-firmware-for-kernel-4.15.tar.gz’

missing-firmware-for- 100%[=======================>] 134.14K   713KB/s    in 0.2s   

2018-02-02 14:40:00 (713 KB/s) - ‘missing-firmware-for-kernel-4.15.tar.gz’ saved [137363/137363]

buz@ag /lib/firmware/i915 $ sudo tar xvf missing-firmware-for-kernel-4.15.tar.gz
kbl_guc_ver9_14.bin
bxt_guc_ver8_7.bin
buz@ag /lib/firmware/i915 $ sudo update-initramfs -uk all
update-initramfs: Generating /boot/initrd.img-4.15.0-041500-generic
update-initramfs: Generating /boot/initrd.img-4.13.0-32-generic
update-initramfs: Generating /boot/initrd.img-4.10.0-40-generic
buz@ag /lib/firmware/i915 $
[close]
The above spoiler is all the commands for the firmware install. I see no errors.
I have run the Memtest86 for two full passes over 5 hours with no errors. 
Tomorrow when I boot up I will see what happens.
BTW I could not find the grub menu with the memtest86+. Holding the shift at boot got me nowhere a half dozen times. Found a ubuntu site that said use the Esc which got me there but no memtest. Finally gave up and used the install media but instead of UEFI I just used the old usb setup.
A little knowledge is dangerous, I'm proof of it.

Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #24 on: February 02, 2018, 04:43:29 pm »
Cool .. fingers crossed then.
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #25 on: February 03, 2018, 12:06:54 pm »
Well it still is not working.  :'( :(
This morning when I started up I got the all black screen. I ran in the terminal this command sudo service lightdm restart. When it restarted I saw the desktop as it should be. I thought then that maybe we are narrowing it down.  I shutdown and waited a good half hour. This time I got the all gray screen. I could get to the terminal using the keyboard but the lightdm restart command would not work. Just saying something like it timed out. I ended up doing the hard shutdown.
I have noticed that sometime during all this adventure at startup I have seen error messages flash across the boot screen. And I mean flash. There were 3 distinct flashes of messages. I captured them. The first one is here: https://imgur.com/a/2HRQ5
If you would like to see the other two I will post. They look to me to be quite similar.
Sometimes even when it loads to a workable desktop I get errors that say the panel couldn't load either the keyboard or pulse audio. Here's a snapshot: https://imgur.com/a/C7SqB

I have no idea what's going on. It seems the newer kernel is no better than the older kernel. I really hope you can come up with something.
A little knowledge is dangerous, I'm proof of it.

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Re: Desktop Issue After Boot
« Reply #26 on: February 03, 2018, 12:51:34 pm »
Have you tried any other 16.04 based distro on this machine ?

[EDIT]

Where did you get BIOS version 1.70 ? .. this:
https://www.asrock.com/MB/Intel/Z370M-ITXac/index.asp#BIOS
only shows BIOS's up to 1.60
« Last Edit: February 03, 2018, 01:02:55 pm by PCNetSpec »
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Offline Ralph

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Re: Desktop Issue After Boot
« Reply #27 on: February 03, 2018, 01:26:33 pm »
I was thinking about it but no. Since finding Peppermint I have stuck with it since 4.

That bios version came from using the bios updater over the network from within the bios itself.
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Re: Desktop Issue After Boot
« Reply #28 on: February 03, 2018, 02:30:35 pm »
I have installed the 1.60 firmware.
inxi -Fz
System:    Host: ag Kernel: 4.15.0-041500-generic x86_64 (64 bit) Desktop: N/A
           Distro: Peppermint Eight
Machine:   Mobo: ASRock model: Z370M-ITX/ac
           Bios: American Megatrends v: P1.60 date: 11/30/2017
CPU:       Quad core Intel Core i3-8100 (-MCP-) cache: 6144 KB
           clock speeds: max: 3600 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz
Graphics:  Card: Intel Device 3e91
           Display Server: X.Org 1.19.5 drivers: (unloaded: fbdev,vesa)
           Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 4.0, 256 bits)
           GLX Version: 3.0 Mesa 17.0.2
Audio:     Card-1 Intel 200 Series PCH HD Audio driver: snd_hda_intel
           Card-2 C-Media CM108 Audio Controller driver: USB Audio
           Sound: Advanced Linux Sound Architecture v: k4.15.0-041500-generic
Network:   Card-1: Intel Ethernet Connection (2) I219-V driver: e1000e
           IF: enp0s31f6 state: down mac: <filter>
           Card-2: Intel I211 Gigabit Network Connection driver: igb
           IF: enp2s0 state: up speed: 100 Mbps duplex: full mac: <filter>
           Card-3: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi
           IF: wlp3s0 state: down mac: <filter>
Drives:    HDD Total Size: 525.1GB (4.3% used)
           ID-1: /dev/sda model: Crucial_CT525MX3 size: 525.1GB
Partition: ID-1: / size: 466G used: 6.0G (2%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 16.83GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 26.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 190 Uptime: 3 min Memory: 550.9/15715.3MB
           Client: Shell (bash) inxi: 2.2.35
[close]
Do you think I should try reinstalling from scratch P8r again now that supposedly I have the right firmware for the bios?
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Offline PCNetSpec

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Re: Desktop Issue After Boot
« Reply #29 on: February 03, 2018, 02:42:47 pm »
Can't hurt to try ;)
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