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Offline ScubaSteve

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Battery Won't Charge
« on: January 27, 2018, 07:18:06 pm »
So, I have tried a lot of hardware based fixes but now I am questioning an issue with the drivers. Seems like a longshot, but a consistent problem  with Lenovos.

The question - Can I replace/reintsall the battery drivers? Where are they? Any help would be appreciated.

Code: [Select]
steve@steve-ThinkPad-T430 ~ $ inxi -Fz
System:    Host: steve-ThinkPad-T430 Kernel: 4.8.0-53-generic x86_64 (64 bit)
           Desktop: N/A Distro: Peppermint Eight
Machine:   System: LENOVO (portable) product: 2344BPU v: ThinkPad T430
           Mobo: LENOVO model: 2344BPU v: Win8 Pro DPK TPG
           Bios: LENOVO v: G1ETA7WW (2.67 ) date: 12/08/2014
CPU:       Dual core Intel Core i7-3520M (-HT-MCP-) cache: 4096 KB
           clock speeds: max: 3600 MHz 1: 1200 MHz 2: 1199 MHz 3: 1199 MHz
           4: 1199 MHz
Graphics:  Card-1: Intel 3rd Gen Core processor Graphics Controller
           Card-2: NVIDIA GF108M [NVS 5400M]
           Display Server: X.Org 1.18.4 driver: nvidia
           Resolution: 1600x900@60.00hz
           GLX Renderer: NVS 5400M/PCIe/SSE2 GLX Version: 4.5.0 NVIDIA 384.90
Audio:     Card Intel 7 Series/C210 Series Family High Definition Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.8.0-53-generic
Network:   Card-1: Intel 82579LM Gigabit Network Connection driver: e1000e
           IF: enp0s25 state: down mac: <filter>
           Card-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi
           IF: wlp3s0 state: up mac: <filter>
Drives:    HDD Total Size: 500.1GB (2.9% used)
           ID-1: /dev/sda model: HGST_HTS725050A7 size: 500.1GB
Partition: ID-1: / size: 451G used: 6.3G (2%) fs: ext4 dev: /dev/sda1
           ID-2: swap-1 size: 8.27GB used: 0.00GB (0%) fs: swap dev: /dev/sda5
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 44.0C mobo: N/A gpu: 42C
           Fan Speeds (in rpm): cpu: 2588
Info:      Processes: 203 Uptime: 8 min Memory: 838.6/7684.3MB
           Client: Shell (bash) inxi: 2.2.35

Offline pin

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Re: Battery Won't Charge
« Reply #1 on: January 28, 2018, 12:36:57 pm »
Never heard of battery drivers?!
Did you poweroff your laptop, connected the charging cord and left if for a few hours on charge while it's off? Sometimes if the battery is too low, it won't charge while it's on.
With the power cord connected, what's the output of
Code: [Select]
acpi
or
Code: [Select]
upower -d
I've also found this, https://ubuntuforums.org/showthread.php?t=2144463 and this https://askubuntu.com/questions/932240/battery-doesnt-charge-when-completely-drained
Yeah, I know, it's a HP on the first thread and not a Lenovo... and the solution is strange, but you have nothing to loose

Also, if you get it fixed, try installing tlp, it works really nice on my laptop and I get 1 to 2 hours longer battery life.

If nothing works, get someone with a voltmeter to see if your battery is dead.
« Last Edit: January 28, 2018, 12:41:06 pm by pin »

Offline DAMIEN1307

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Re: Battery Won't Charge
« Reply #2 on: January 28, 2018, 05:41:55 pm »
i had this problem a couple of months ago with a friends lappy i was troubleshooting for him, this being the foremost problem...i found his problem was the cord going from the electrical outlet from the wall going into the transformer was bad...i had an extra cord like that from another lappy power supply so tried that...guess what...it worked so his battery charger worked again...do not know if this is of help for you but it might be of help to at least troubleshoot this as a possible solution to the problem...so it wasnt the battery, but the cord from the wall that was supposed to supply the power to the transformer that was at fault...DAMIEN
« Last Edit: January 28, 2018, 05:44:58 pm by DAMIEN1307 »
ORDO AB CHAO

Offline ScubaSteve

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Re: Battery Won't Charge
« Reply #3 on: January 28, 2018, 10:32:45 pm »
PIN - Please see below. Maybe I am not using the right terms, but it seems like lenovos have a consistent "Plugged in, not charging" issue with Windows.
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steve@steve-ThinkPad-T430 ~ $ acpi
The program 'acpi' is currently not installed. You can install it by typing:
sudo apt install acpi
Code: [Select]
Device: /org/freedesktop/UPower/devices/line_power_AC
  native-path:          AC
  power supply:         yes
  updated:              Sun 28 Jan 2018 10:05:19 PM EST (1568 seconds ago)
  has history:          no
  has statistics:       no
  line-power
    warning-level:       none
    online:              yes
    icon-name:          'ac-adapter-symbolic'

Device: /org/freedesktop/UPower/devices/DisplayDevice
  power supply:         no
  updated:              Sun 28 Jan 2018 10:05:19 PM EST (1568 seconds ago)
  has history:          no
  has statistics:       no
  unknown
    warning-level:       none
    icon-name:          ''

Daemon:
  daemon-version:  0.99.4
  on-battery:      no
  lid-is-closed:   no
  lid-is-present:  yes
  critical-action: HybridSleep

The upower -d command was done when the battery was not in.




Offline ScubaSteve

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Re: Battery Won't Charge
« Reply #4 on: January 28, 2018, 10:35:42 pm »
Damien - I have tried almost every hardware fix short of changing out the input on the computer. Tried new battery, hooked up with 35%...wouldnt charge. Completely new geniune Lenovo cord..won't charge. Still worth a shot I suppose. I will try again tonight and see. Thanks

Offline pin

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Re: Battery Won't Charge
« Reply #5 on: January 29, 2018, 12:41:39 am »
Sorry ScubaSteve
I usually use acpi... so for upower, the correct command would be
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upower -i `upower -e | grep 'BAT'`
Have a look here for the options, https://www.ostechnix.com/how-to-check-laptop-battery-status-in-terminal-in-linux/

Did you try the solution from the first link in my first post?
"1. Shut down the computer.
2. Remove the power cord.
3. Remove the battery.
4. Hold the power button down for about 10 seconds.
5. Reconnect battery.
6. Reconnect power cord.
7. Start computer back up and see if it's fixed. May need to wait a minute or two to see that the charge is increasing as it should. "

Offline ScubaSteve

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Re: Battery Won't Charge
« Reply #6 on: January 29, 2018, 10:01:44 pm »
Tried the 10 second battery fix and nothing. No too excited about those cites saying this is a problem with Lenovo frameware but we will press on.

I read through those references and the thing that doesn't add up to me is I put in a second battery that wouldn't charge either. Put it in at 35% and simply drained while plugged in. Thus I think I have a hardware issues. Prehaps the AC housing is burnt or corssed. That could explain why it will power on while plugged in but not charge.

Code: [Select]
steve@steve-ThinkPad-T430 ~ $ upower -i `upower -e | grep 'BAT'`
  native-path:          BAT0
  power supply:         yes
  updated:              Mon 29 Jan 2018 09:53:08 PM EST (68 seconds ago)
  has history:          yes
  has statistics:       yes
  battery
    present:             yes
    rechargeable:        yes
    state:               charging
    warning-level:       none
    energy:              0 Wh
    energy-empty:        0 Wh
    energy-full:         0 Wh
    energy-full-design:  0 Wh
    energy-rate:         0 W
    percentage:          0%
    capacity:            100%
    icon-name:          'battery-caution-charging-symbolic'

Is the upower output. All the fixes I have found for windows talk about removing the ACPI driver and reinstalling so I will try to install ACPI. We will see what that does.

I am also concerned around the references saying they would boot to windows to charge the battery and then boot to linux.

Offline pin

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Re: Battery Won't Charge
« Reply #7 on: January 30, 2018, 12:44:56 am »
At this point I'm doing the same as you, that being using Google... and, most probably as you, finding many threads with different possible issues.
If you install acpi, have a look through the options for a variety of possible outputs. For a complete overview of your system status the command is
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acpi -V 
One thing I would try though. Can you boot from a live-usb with another OS and check if the battery charges? If possible one that's not Ubuntu based, so you have a bigger difference between OS's.
« Last Edit: January 30, 2018, 12:52:17 am by pin »

Offline PCNetSpec

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Re: Battery Won't Charge
« Reply #8 on: January 30, 2018, 09:17:43 am »
Is this the original battery ?

If so it's probably dead by now.
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Offline ScubaSteve

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Re: Battery Won't Charge
« Reply #9 on: January 30, 2018, 09:03:58 pm »
It is a refrubished machine so I don't know about the battery.....but it may very well be dead. Doesn't solve the problem as to why a different battery wouldn't charge and just drained, but I think we have determined it is a hardware issue. Gonna try the OS switch or an external charge and we will see. Thanks for the input guys.

Offline ScubaSteve

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Re: Battery Won't Charge
« Reply #10 on: January 30, 2018, 09:05:48 pm »
Code: [Select]
Battery 0: Unknown, 0%
Adapter 0: on-line
Thermal 0: ok, 55.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 200.0 degrees C
Cooling 0: Processor 0 of 10
Cooling 1: Processor 0 of 10
Cooling 2: LCD 0 of 15
Cooling 3: intel_powerclamp no state information available
Cooling 4: Processor 0 of 10
Cooling 5: Processor 0 of 10
Cooling 6: LCD 0 of 15
Cooling 7: x86_pkg_temp no state information available

Is the ACPI -V output

Offline pin

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Re: Battery Won't Charge
« Reply #11 on: January 31, 2018, 01:07:57 am »
Did you try with a live-usb?

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Offline PCNetSpec

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Re: Battery Won't Charge
« Reply #12 on: January 31, 2018, 07:09:01 am »
Could possibly be an underpowered power brick .. are you sure it's original.

Beyond that I'd think motherboard charging circuit.

Have you tried seeing if it charges under Windows ? .. or does it charge at all if left at the BIOS screen for a while (on some laptops this will be indicated by a change in the power light colour) ?
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