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Author Topic: P'mint 8 32b USB Live wireless works great - but not when installed (SOLVED)  (Read 1875 times)

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Offline yulester

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Older Acer aspire netbook.

When I use the USB as a live OS, the wireless works great, but after I install, it doesn't work at all.

Connecting to an eclippse jetpack (Verizon)

« Last Edit: January 09, 2018, 08:31:31 am by PCNetSpec, Reason: Marked as (SOLVED) »

Offline emegra

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #1 on: January 02, 2018, 08:28:36 pm »
HI yulester

Welcome to the forum

After a full install it's a good idea to run a system update if you look at your panel you should see a shield symbol if it's coloured blue then it means there are updates available, if you've not already done so I suggest you click on the icon to run an update then see if the WiFi works

Also check if your WiFi is switched on many laptops/netbooks have a WiFi switch which can be turned on & off usually with one of the F keys I know this might sound obvious but it's easy to overlook I have myself

If none of the above work can you post the output of the following

Code: [Select]
lshw -c network
Code: [Select]
ifconfig
Code: [Select]
rfkill list



Graeme
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #2 on: January 03, 2018, 05:17:47 pm »
If I could get wireless, I'd have done the updates.

Yes, The mechanical switch is set for ON.

I will review the command line suggestions when I get home this evening.

What I was wondering is if there may be a difference between what the LIVE configuration uses vs installed.

Offline emegra

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #3 on: January 03, 2018, 05:21:43 pm »
Quote
If I could get wireless, I'd have done the updates.

Yeah fair point  :-[

Do you have an ethernet cable you can connect up to run the updates ?

Quote
What I was wondering is if there may be a difference between what the LIVE configuration uses vs installed.

Not that I'm aware of



Graeme

« Last Edit: January 03, 2018, 05:24:00 pm by emegra »
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Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #4 on: January 03, 2018, 07:07:27 pm »
Can you post the output from the commands emegra asked for, along with the output from
Code: [Select]
lspci -vnn | grep -i net
and
Code: [Select]
iwconfig
and
Code: [Select]
iwlist scan
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #5 on: January 06, 2018, 03:49:55 pm »
Sorry about the delay in replying - - I've been away a few days.

Here are all the terminal requests. Note that during the terminal commands. wireless is showing active at 75%, but web pages will not load, and updates will not function. This is not a connection password issue that I see.

sudo lshw -c network
xxxxxxxxxxxxxxxxxxxx
  *-network               
       description: Ethernet interface
       product: RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:01:00.0
       logical name: enp1s0
       version: 05
       serial: 04:7d:7b:20:18:e5
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl_nic/rtl8105e-1.fw latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:28 ioport:4000(size=256) memory:40004000-40004fff memory:40000000-40003fff
  *-network
       description: Network controller
       product: BCM4313 802.11bgn Wireless Network Adapter
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=bcma-pci-bridge latency=0
       resources: irq:17 memory:44000000-44003fff
  *-network
       description: Wireless interface
       physical id: 1
       logical name: wlp2s0b1
       serial: 64:27:37:72:7f:6d
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=brcmsmac driverversion=4.10.0-40-generic firmware=610.812 link=yes multicast=yes wireless=IEEE 802.11

----------------------------------------------------------------------------

ifconfig
enp1s0    Link encap:Ethernet  HWaddr 04:7d:7b:20:18:e5 
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

lo        Link encap:Local Loopback 
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:597 errors:0 dropped:0 overruns:0 frame:0
          TX packets:597 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:49112 (49.1 KB)  TX bytes:49112 (49.1 KB)

wlp2s0b1  Link encap:Ethernet  HWaddr 64:27:37:72:7f:6d 
          inet6 addr: 2600:1009:b168:36fd:1cb7:55bf:6cef:7e6d/64 Scope:Global
          inet6 addr: fe80::a440:97c4:9319:244c/64 Scope:Link
          inet6 addr: 2600:1009:b168:36fd:75d8:8e69:dff6:6553/64 Scope:Global
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:570 errors:0 dropped:0 overruns:0 frame:0
          TX packets:601 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:516239 (516.2 KB)  TX bytes:80708 (80.7 KB)

-----------------------------------------------------------------------------

rfkill list
0: acer-wireless: Wireless LAN
   Soft blocked: no
   Hard blocked: no
1: phy0: Wireless LAN
   Soft blocked: no
   Hard blocked: no

 lspci -vnn|grep -i net
01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller [10ec:8136] (rev 05)
   Subsystem: Acer Incorporated [ALI] RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller [1025:061f]
02:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter [14e4:4727] (rev 01)
   Subsystem: Foxconn International, Inc. BCM4313 802.11bgn Wireless Network Adapter [105b:e042]

------------------------------------------------------------------------------------

iwconfig
wlp2s0b1  IEEE 802.11  ESSID:"Ellipsis Jetpack AA1F" 
          Mode:Managed  Frequency:2.412 GHz  Access Point: F4:63:49:2A:AA:1F   
          Bit Rate=6.5 Mb/s   Tx-Power=19 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
          Link Quality=53/70  Signal level=-57 dBm 
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:2121  Invalid misc:538   Missed beacon:0

enp1s0    no wireless extensions.

lo        no wireless extensions.

---------------------------------------------------------------------------------

 iwlist scan
wlp2s0b1  Scan completed :
          Cell 01 - Address: F4:63:49:2A:AA:1F
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=36/70  Signal level=-74 dBm 
                    Encryption key:on
                    ESSID:"Ellipsis Jetpack AA1F"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000000500817513a
                    Extra: Last beacon: 27840ms ago
                    IE: Unknown: 0015456C6C6970736973204A65747061636B2041413146
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 030101
                    IE: Unknown: 2A0100
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1A2C101EFF00000000000000000000000000000000000000000000
                    IE: Unknown: 3D1601000000000000000000000000000000000000000000
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101000003A4000027A4000042435E0062322F00
                    IE: Unknown: DD1E00904C332C101EFF00000000000000000000000000000000000000000000
                    IE: Unknown: DD1A00904C3401000000000000000000000000000000000000000000
                    IE: Unknown: DD0600E04C020160

enp1s0    Interface doesn't support scanning.

lo        Interface doesn't support scanning.
-------------------------------------------------------------
ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host
       valid_lft forever preferred_lft forever
2: enp1s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN group default qlen 1000
    link/ether 04:7d:7b:20:18:e5 brd ff:ff:ff:ff:ff:ff
3: wlp2s0b1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
    link/ether 64:27:37:72:7f:6d brd ff:ff:ff:ff:ff:ff
    inet6 2600:1009:b168:36fd:75d8:8e69:dff6:6553/64 scope global temporary dynamic
       valid_lft 601103sec preferred_lft 82474sec
    inet6 2600:1009:b168:36fd:1cb7:55bf:6cef:7e6d/64 scope global mngtmpaddr noprefixroute
       valid_lft forever preferred_lft forever
    inet6 fe80::a440:97c4:9319:244c/64 scope link
       valid_lft forever preferred_lft forever

Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #6 on: January 06, 2018, 04:00:41 pm »
what's the output from:
Code: [Select]
ping -c 5 google.com
and
Code: [Select]
ping -c 5 8.8.8.8
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #7 on: January 06, 2018, 05:00:57 pm »
Google came back
5 transmit, 2 received = 60% packet lose - 8236ms

8.8.8.8 came back
5 transmitted. 0 received = 100% lose - 4100ms

Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #8 on: January 06, 2018, 05:18:20 pm »
Can you connect to your router with an ethernet cable, then run:
Code: [Select]
sudo apt-get install broadcom-sta-dkms
when that finishes, run:
Code: [Select]
sudo rmmod brcmsmac
then
Code: [Select]
sudo modprobe wl
did wireless spring to life ?

If not, try rebooting .. does it work after a reboot ?
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #9 on: January 06, 2018, 05:36:40 pm »
Nope -no wired connections. Our only option is the jetpack.

So this still begs the question, why does the live USB work perfectly fine?

Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #10 on: January 06, 2018, 05:50:13 pm »
No wired connection, okay what's the output from:
Code: [Select]
uname -a
and do you have any way of downloading a file from the internet and transferring it to the Peppermint PC ?
« Last Edit: January 06, 2018, 07:03:20 pm by PCNetSpec »
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #11 on: January 07, 2018, 10:36:13 am »
uname - a results

Linux (computer name) 4.10.0-40-generic #44~16.04.1-Ubuntu SMP Thu Nov 9 15:33:07 UTC 2017 i686 i686 i686 GNU/Linux

Yes, we can download onto another Linux machine and do the old proverbial sneaker network.

Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #12 on: January 07, 2018, 06:45:31 pm »
Okay, download this file:
http://cz.archive.ubuntu.com/ubuntu/pool/restricted/b/bcmwl/bcmwl-kernel-source_6.30.223.271+bdcom-0ubuntu1~1.2_i386.deb
and place it on the Desktop of your Peppermint PC

Then open a terminal and run these commands in sequence (to install it)
Code: [Select]
cd ~/Desktop
then
Code: [Select]
sudo dpkg -i bcmwl-kernel-source_6.30.223.271+bdcom-0ubuntu1~1.2_i386.deb
once that's finished, please REBOOT.

Did wireless spring to life ?

If not, does running
Code: [Select]
sudo rmmod brcmsmac
then
Code: [Select]
sudo modprobe wl
make wireless spring to life ?

If not, now what's the output from:
Code: [Select]
sudo lshw -C network
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Offline yulester

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #13 on: January 07, 2018, 09:25:09 pm »
Well Sir - - That worked. Unit went online automatically, and the peppermintos web page kicked up.

I have not done the restart as of yet, but I will do so regardless tonight. We shall see how it goes, but I do believe this was the solution.

I will post a confirmation tomorrow after a startup and short run online.

Yulester

Offline PCNetSpec

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Re: P'mint 8 32b USB Live wireless works great - but not when installed
« Reply #14 on: January 07, 2018, 09:37:44 pm »
Great news :) .. let us know how the reboot goes, and hopefully you'll be able to mark this topic (SOLVED) :)
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