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Author Topic: Intermittent Wireless Mouse<SOLVED>  (Read 123 times)

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Offline CanViet

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Intermittent Wireless Mouse<SOLVED>
« on: July 17, 2017, 12:06:47 am »
Can someone explain the workings of a wireless mouse with dongle, (Logitech).
Story goes like this, the mouse worked fine for two years in a Windoez environment 8 through updates until Win 10, at the same time I decided to abandon Microtrash and go with Linux, tired of their crap. The First Dual boot combination was Win 10/Mint, worked fine, second Kubuntu worked fine, Ubuntu 16 was so so with other issues, I then heard Peppermint was very stable and took the plunge. I now find there seems to be a relationship between the mouse working in Windoez and Linux. If you can't get the mouse recognised in Windoez it won't work in Linux either?
It has been tried on another laptop and works (Win 7) as it should no problem plug and play,
On this laptop (Yoga Pro 2) it only now works in the USB 3 port (only 2 ports a 2.0 - 3.0), before it worked in either but for some strange unknown reason it has become intermittent resorting to the USB 3 port only when it wants to work.
On the Windoez side I have tried every possible scenario to correct the issue;
  • renew driver
  • update driver
  • uninstall driver
  • uninstall all USB drivers
  • change port...one or the other
  • change mouse battery
  • remove the dongle wait 30 sec.
  • windoez update
  • manufacture update..basically useless
  • let Logitech try to install
  • results in no change
???
Is there anything that can be done from Linux side?

P.S. the reason I haven't gone full Linux install is the Battery charge can't be maintained at 60% without Windoez, and some software that I can't find equivalents.
« Last Edit: July 17, 2017, 10:38:05 pm by CanViet »
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Offline PeppermintFan

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Re: Intermittent Wireless Mouse
« Reply #1 on: July 17, 2017, 10:18:17 am »
I can't speak to the dual boot scenario that you have in place as I've never done that but I have had luck with Logitech wireless devices and installing Solaar.

Check and see if your device is listed https://pwr.github.io/Solaar/devices.html

If it is then you can install it by going to a terminal window and:

sudo add-apt-repository ppa:daniel.pavel/solaar
sudo apt-get update
sudo apt-get install solaar

You might have to configure it to start on boot (it's been a while since I installed it) but I have found that this utility has cured all my Logitech keyboard/mouse issues.

Hope this helps.


Online PCNetSpec

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Re: Intermittent Wireless Mouse
« Reply #2 on: July 17, 2017, 12:39:34 pm »
sounds like a faulty receiver to me, as basic mouse functions should work irrespective of drivers .. unless it's a Logitech unifying receiver in which case it needs "pairing" with the mouse. But as it works "sometimes" I doubt if it's a pairing issue.

Could also just be a contact issue.
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Offline scifidude79

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Re: Intermittent Wireless Mouse
« Reply #3 on: July 17, 2017, 01:19:49 pm »
I use Logitech exclusively due to their build quality and compatibility with Linux and I have no issues with them.  I agree with PCNetSpec, it sounds like your receiver is going bad, or it could be the USB port.  Have you tried it in that computer in a different port?

Offline CanViet

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Re: Intermittent Wireless Mouse
« Reply #4 on: July 17, 2017, 10:26:42 pm »
Ooops, fail
« Last Edit: July 17, 2017, 10:40:23 pm by CanViet »
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Offline CanViet

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Re: Intermittent Wireless Mouse
« Reply #5 on: July 17, 2017, 10:36:09 pm »
I wanted to give you feedback on the three replies I received, turns out my nOOb partner PeppermintFan had the answer, Kudos 2U and Solaar worked like a charm. :) I tried the mouse on two different machines one being an HP laptop running Win 7 and a No-name desktop PC from the stone-age running XP, (A 15 yr old+ machine, actually had to scrape the USB port to remove the rust!!!)it worked flawlessly in both. As for my Chinese IBM Lenovo ::) the mouse has been installed since I bought the unit two years ago and never removed, and had been working the whole time. I had thought as was mentioned about the possibility of a bad port or receiver, it would be nice to know for certain the cause.
Anyway it works now and that's what counts, hopefully this may help others too.

Big Thank You to all
 ;D
« Last Edit: July 17, 2017, 10:41:20 pm by CanViet »
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Re: Intermittent Wireless Mouse<SOLVED>
« Reply #6 on: July 18, 2017, 07:23:31 am »
great news :)
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