Choose style:

Author Topic: Graphics driver problem (SOLVED)  (Read 2864 times)

0 Members and 1 Guest are viewing this topic.

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Graphics driver problem (SOLVED)
« on: June 18, 2017, 01:33:26 pm »
Hi there,

I've installed Peppermint 7 x64 on a new laptop a month ago and it seems I had a problem with the driver installation.

Here's the results for inxi -Fz:

Code: [Select]
tran@tran-OMEN-by-HP-Laptop ~ $ inxi -Fz
System:    Host: tran-OMEN-by-HP-Laptop Kernel: 4.4.0-79-generic x86_64 (64 bit)
           Desktop: N/A Distro: Peppermint Seven
Machine:   System: HP (portable) product: OMEN by HP Laptop v: Type1ProductConfigId
           Mobo: HP model: 8257 v: 82.30 Bios: Insyde v: F.23 date: 10/13/2016
CPU:       Quad core Intel Core i5-6300HQ (-MCP-) cache: 6144 KB
           clock speeds: max: 3200 MHz 1: 899 MHz 2: 899 MHz 3: 899 MHz
           4: 899 MHz
Graphics:  Card-1: Intel Skylake Integrated Graphics
           Card-2: NVIDIA GM107M [GeForce GTX 950M]
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
           Resolution: 1920x1080@60.01hz
           GLX Renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2)
           GLX Version: 3.0 Mesa 12.0.6
Audio:     Card Intel Sunrise Point-H HD Audio driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.4.0-79-generic
Network:   Card-1: Intel Wireless 7265 driver: iwlwifi
           IF: wlo1 state: up mac: <filter>
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: eno1 state: down mac: <filter>
Drives:    HDD Total Size: 1000.2GB (17.2% used)
           ID-1: /dev/sda model: HGST_HTS721010A9 size: 1000.2GB
Partition: ID-1: / size: 909G used: 153G (18%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 8.47GB used: 0.01GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 46.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 191 Uptime: 4:14 Memory: 1327.7/7873.3MB
           Client: Shell (bash) inxi: 2.2.35

I think the problem is due to the dual graphics card but I have no idea how to fix this  :-\

Thank you for your time :)
« Last Edit: July 29, 2017, 08:28:49 pm by walstrid »

Offline zebedeeboss

  • Global Moderator
  • Hero
  • *****
  • Posts: 3198
  • Karma: 582
  • Life first... Peppermint a close 2nd :)
    • View Profile
  • Peppermint version(s): P10 / P9 Respin
Re: Graphics driver problem
« Reply #1 on: June 18, 2017, 02:37:03 pm »
Hi walstrid,

If you are worried about it saying FAILED:  nouveau.  Don't worry it does that on mine too (I think I read somewhere it was a known bug upstream).  If you have a graphics problem you would not get a display or other such glitches.

Now you have to decide if to you want to install proprietary nvidia drivers of stay as you are.

Regards Zeb...
Be Kind Whenever Possible...   It is Always Possible - Dalai Lama

Linux User #565092
P10r x64 Desktop - AMD Threadripper 2950X - 64Gb RAM - NVIDIA RTX2080Ti 11Gb - 2 x 27" 4k - 1 x 43" 4k
P10r x64 Laptop - i7-7700HQ - 8Gb RAM - Nvidia GTX1050 4Gb - 15.6" HD 1920x1080

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #2 on: June 18, 2017, 03:20:38 pm »
Thanks for your answer !

Well the problem is I tried to run a game and the graphic rendering was very poor while my laptop is supposed to be for gaming

So my guess is it's only using the Intel Card by default instead of the Nvidia one but i don't know how to change that ?


Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26468
  • Karma: 2865
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Graphics driver problem
« Reply #3 on: June 18, 2017, 08:13:22 pm »
I think you're going to need to install the proprietary NVIDIA Drivers, then use the "Prime" section in Nvidia Settings to switch card
http://ubuntuhandbook.org/index.php/2016/04/switch-intel-nvidia-graphics-ubuntu-16-04/
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #4 on: June 18, 2017, 10:57:31 pm »
So I've followed every steps but when I open the NVIDIA X Server Settings the only thing I get is :



Thanks again for helping me  :-\
« Last Edit: June 18, 2017, 10:59:49 pm by walstrid »

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26468
  • Karma: 2865
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Graphics driver problem
« Reply #5 on: June 19, 2017, 07:06:49 am »
is nvidia-prime installed .. what's the output from:
Code: [Select]
dpkg -l | grep nvidia
?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #6 on: June 19, 2017, 07:06:22 pm »
here's what i've got

Code: [Select]
tran@tran-OMEN-by-HP-Laptop ~ $ dpkg -l | grep nvidia
ii  nvidia-375                                  375.66-0ubuntu0.16.04.1                      amd64        NVIDIA binary driver - version 375.66
ii  nvidia-opencl-icd-375                       375.66-0ubuntu0.16.04.1                      amd64        NVIDIA OpenCL ICD
ii  nvidia-prime                                0.8.2                                        amd64        Tools to enable NVIDIA's Prime
ii  nvidia-settings                             361.42-0ubuntu1                              amd64        Tool for configuring the NVIDIA graphics driver

Offline scifidude79

  • Global Moderator
  • Hero
  • *****
  • Posts: 4029
  • Karma: 863
    • View Profile
  • Peppermint version(s): Peppermint 9
Re: Graphics driver problem
« Reply #7 on: June 19, 2017, 11:16:13 pm »
It looks like the driver is installed but not activated.  Try running this in the terminal:

Code: [Select]
sudo nvidia-xconfig

Enter your admin password when prompted and reboot when it's done.  When you reboot, the Nvidia driver should be activated.

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #8 on: June 20, 2017, 02:50:42 am »
this is what i get  :-\

Code: [Select]
tran@tran-OMEN-by-HP-Laptop ~ $ sudo nvidia-xconfig
sudo: nvidia-xconfig: command not found

Offline zebedeeboss

  • Global Moderator
  • Hero
  • *****
  • Posts: 3198
  • Karma: 582
  • Life first... Peppermint a close 2nd :)
    • View Profile
  • Peppermint version(s): P10 / P9 Respin
Re: Graphics driver problem
« Reply #9 on: June 20, 2017, 03:13:21 am »
Hi walstrid,

Basic question I should have asked at the start. Did you install the nVidia Drivers manually or via the Driver Manager ?

Regards Zeb...
Be Kind Whenever Possible...   It is Always Possible - Dalai Lama

Linux User #565092
P10r x64 Desktop - AMD Threadripper 2950X - 64Gb RAM - NVIDIA RTX2080Ti 11Gb - 2 x 27" 4k - 1 x 43" 4k
P10r x64 Laptop - i7-7700HQ - 8Gb RAM - Nvidia GTX1050 4Gb - 15.6" HD 1920x1080

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #10 on: June 20, 2017, 04:22:07 am »
Hi,

I think I've previously installed them via the Additional Drivers panel but in order to follow @PCNetSpec 's tutorial for using Nvidia Prime I've reinstalled them manually.

Thanks a lot for all your help !

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26468
  • Karma: 2865
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Graphics driver problem
« Reply #11 on: June 20, 2017, 09:21:53 am »
can you run:
Code: [Select]
sudo updatedb
then post the output from
Code: [Select]
locate nvidia-xconfig
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #12 on: June 20, 2017, 09:43:46 am »
Code: [Select]
tran@tran-OMEN-by-HP-Laptop ~ $ locate nvidia-xconfig
/usr/lib/nvidia-375/bin/nvidia-xconfig

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26468
  • Karma: 2865
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Graphics driver problem
« Reply #13 on: June 20, 2017, 10:28:07 am »
what's the output from
Code: [Select]
dpkg -l | grep nvidia
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline walstrid

  • nOOb
  • *
  • Posts: 14
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint OS7
Re: Graphics driver problem
« Reply #14 on: June 20, 2017, 02:12:03 pm »
Code: [Select]
tran@tran-OMEN-by-HP-Laptop ~ $ dpkg -l | grep nvidia
ii  nvidia-375                                  375.66-0ubuntu0.16.04.1                      amd64        NVIDIA binary driver - version 375.66
ii  nvidia-opencl-icd-375                       375.66-0ubuntu0.16.04.1                      amd64        NVIDIA OpenCL ICD
ii  nvidia-prime                                0.8.2                                        amd64        Tools to enable NVIDIA's Prime
ii  nvidia-settings                             361.42-0ubuntu1                              amd64        Tool for configuring the NVIDIA graphics driver