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Offline PCNetSpec

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Re: Strange
« Reply #15 on: April 08, 2017, 02:46:42 pm »
smartcl is part of the smartmontools package ;)

But if I had to guess that was probably installed as a dependency of gsmartcontrotl .. so the command would probably work now.
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Offline murraymint

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Re: Strange
« Reply #16 on: April 08, 2017, 02:58:15 pm »
"used only once" is a bit of a stretch for 253 hours, even if he never switched off  ???

But it says 511 hours, where did 253 come from?
« Last Edit: April 08, 2017, 03:03:02 pm by murraymint »

Offline emegra

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Re: Strange
« Reply #17 on: April 08, 2017, 03:00:49 pm »
Yeah you're right it works now but it looks like it's giving me the exact same data as gsmartcontrol

Spoiler (click here to view / hide)
graeme@Linux1 ~ $ sudo smartctl --xall /dev/sdb
[sudo] password for graeme:
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.4.0-72-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Marvell based SanDisk SSDs
Device Model:     SanDisk SD6SB1M256G1022I
Serial Number:    151094406099
LU WWN Device Id: 5 001b44 e3982a7d3
Firmware Version: X231600
User Capacity:    256,060,514,304 bytes [256 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      Unknown (0x000a)
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS T13/1699-D revision 6
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Sat Apr  8 19:51:05 2017 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     254 (maximum performance)
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Unavailable

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)   Offline data collection activity
               was never started.
               Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (    0) seconds.
Offline data collection
capabilities:           (0x11) SMART execute Offline immediate.
               No Auto Offline data collection support.
               Suspend Offline collection upon new
               command.
               No Offline surface scan supported.
               Self-test supported.
               No Conveyance Self-test supported.
               No Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  10) minutes.

SMART Attributes Data Structure revision number: 4
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   -O--CK   100   100   ---    -    0
  9 Power_On_Hours          -O--CK   253   100   ---    -    512
 12 Power_Cycle_Count       -O--CK   100   100   ---    -    261
166 Min_W/E_Cycle           -O--CK   100   100   ---    -    1
167 Min_Bad_Block/Die       -O--CK   100   100   ---    -    22
168 Maximum_Erase_Cycle     -O--CK   100   100   ---    -    37
169 Total_Bad_Block         -O--CK   100   100   ---    -    314
171 Program_Fail_Count      -O--CK   100   100   ---    -    0
172 Erase_Fail_Count        -O--CK   100   100   ---    -    0
173 Avg_Write/Erase_Count   -O--CK   100   100   ---    -    6
174 Unexpect_Power_Loss_Ct  -O--CK   100   100   ---    -    16
187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
194 Temperature_Celsius     -O---K   064   054   ---    -    36 (Min/Max 15/54)
212 SATA_PHY_Error          -O--CK   100   100   ---    -    0
230 Perc_Write/Erase_Count  -O--CK   100   100   ---    -    20
232 Perc_Avail_Resrvd_Space PO--CK   100   100   004    -    100
233 Total_NAND_Writes_GiB   -O--CK   100   100   ---    -    1699
241 Total_Writes_GiB        ----CK   253   253   ---    -    1104
242 Total_Reads_GiB         ----CK   253   253   ---    -    1231
243 Unknown_Attribute       -O--CK   100   100   ---    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      2  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       511         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  ---  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x000a  4            3  Device-to-host register FISes sent due to a COMRESET
[close]

There are 2 things I find misleading with his description

(1) Condition: Used - Like New

Other than the packaging exactly what part is "Like New"

(2) Comments: Used only once and still Package is available.

It may only have been used in one machine but according to the smart data it's clearly been used more than once

Maybe I'm clutching at straws  :-\



Graeme


« Last Edit: April 08, 2017, 03:04:43 pm by emegra »
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Offline murraymint

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Re: Strange
« Reply #18 on: April 08, 2017, 03:04:45 pm »
And it's not even the packaging for the right drive.

Offline PCNetSpec

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Re: Strange
« Reply #19 on: April 08, 2017, 03:14:33 pm »
There is no "used like new" category for electronic items on Amazon
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3149161

The closest would be "Like New", which according to their description is:-

Quote
Like New: an apparently untouched item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.

Now the next category down is "Very Good" which reads:-

Quote
Very Good: a well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.

So as there's definitely signs of wear, I'd say it was misrepresented.

"Like New" appears to be purely about opened packaging .. not "used".
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Offline murraymint

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Re: Strange
« Reply #20 on: April 08, 2017, 03:18:17 pm »
There is no "used like new" category for electronic items on Amazon
There is because "like new" is a subheading under the heading of "Used Electronics & Photo items"

Offline PCNetSpec

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Re: Strange
« Reply #21 on: April 08, 2017, 03:23:37 pm »
Yep you're right, but that's where the descriptions are from

Can I also add that IMHO (and that of any other reasonable person) 512 hours on the drive can in NO WAY be considered "no signs of wear",

[EDIT]

That said it's not a huge amount either .. my SSD has over 11000 hours on it ;)

I mean if you say it's been running for 8 hours a day .. it's only 64 days or a little over 2 months old, so pretty young in the grand scheme of things ;D

[EDIT 2]

Code: [Select]
169 Total_Bad_Block         -O--CK   100   100   ---    -    314
171 Program_Fail_Count      -O--CK   100   100   ---    -    0
172 Erase_Fail_Count        -O--CK   100   100   ---    -    0

And more importantly, though it says you have 314 bad blocks this is quite normal for an SSD (even new) .. the important facts are it has never failed to be able to program or erase a block.
« Last Edit: April 08, 2017, 03:54:35 pm by PCNetSpec »
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Offline perknh

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Re: Strange
« Reply #22 on: April 08, 2017, 03:36:52 pm »
Quote
252 - 512 hours on the drive can in NO WAY be considered "no signs of wear"...--PCNeSpec

I agree.  You've got a good case here, emegra.

Amazon, at least in the States, is very responsive to its customers.  I pretty certain you'll be alright with this.  Jot down a few talking points, and then use the broken record technique:  repeat your points over and over again until they remedy the situation.  If they're not cooperative, ask to speak to their supervisor. Then, again, repeat your points over and over again until they remedy the situation.  Sometimes they'll even tell you to keep the darn thing, and then they'll refund your money.  But chances are, in this case, you'll have to do a return.  They may email you a label to print out for the return.

P.S.

In fact, I'd repeat that line that's above, over and over again, from PCNetSpec.  It's a good one! ;)
« Last Edit: April 08, 2017, 04:45:57 pm by perknh »
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Offline zebedeeboss

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Re: Strange
« Reply #23 on: April 08, 2017, 03:42:23 pm »
Samsung Magician says I have Power-on Hours 12645 and front screen says 14.1 TB written - That's my plain SSD 850 Evo that I got in Mid 2015. It won't read the Samsung NVMe drive...
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Offline PCNetSpec

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Re: Strange
« Reply #24 on: April 08, 2017, 03:51:23 pm »
Personally I'd say as the drive is pretty young and has experienced no program/erase failures, I'd write this off as a learning experience and not worry about it too much ;)

But if you wanted to return it, I'd say you have a case as long as you inform Amazon pretty quickly .. so he can't say the 512 hours on the drive are mainly yours.
« Last Edit: April 08, 2017, 03:56:56 pm by PCNetSpec »
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Offline emegra

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Re: Strange
« Reply #25 on: April 08, 2017, 04:18:50 pm »
To be fair it was my own fault I purchased this as a used item it apparently said it was used on the description, that said I don't think the price reflects a used 240gb SSD regardless of how much hours it's clocked up, if I had only paid £30-£40 for this drive (which is all it's worth) I wouldn't have anything to complain about after all you only get what you pay for but I could have bought a new one for the same money,

He's misrepresented it as Mark pointed out there is no Used-Like New in the electronics category and the definition of like new is described as  "an apparently untouched item in perfect condition" & "absolutely no signs of wear." in my opinion neither of these definitions can be attributed to this drive there is also inappropriate data on this drive which might help my case, I don't really want to use that, (what guy hasn't looked a porn on the internet) but hey all's fair in love & war

I'll pursue it as far as I can nothing ventured nothing gained at the end of the day the drive is probably ok and it seems 253-512 hours isn't a whole lot in the grand scheme of things

Thanks for all your interest and advice guys it's much appreciated I'll keep you posted on how it goes

watch this space :)


Graeme
If you can keep your head while all around are losing theirs then you're not quite grasping the situation

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Re: Strange
« Reply #26 on: April 08, 2017, 05:22:30 pm »
watch this space :)

Sweet !   Popcorn time  :D

Go get 'em, Graeme !

Offline murraymint

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Re: Strange
« Reply #27 on: April 08, 2017, 05:50:52 pm »
as Mark pointed out there is no Used-Like New in the electronics category
We've established that there is, to be fair.

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Re: Strange
« Reply #28 on: April 08, 2017, 06:05:59 pm »
never ordered anything on the net and i see that you got good advices anyway :), will just watch "Graeme's adventure".
*grabs popcorn*

Offline PCNetSpec

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Re: Strange
« Reply #29 on: April 08, 2017, 06:52:16 pm »
as Mark pointed out there is no Used-Like New in the electronics category
We've established that there is, to be fair.

You're getting hung up on my earlier minor technical mistake .. it doesn't matter if the definitions are from a subheading of Electronics > Used > [Category], those category descriptions still stand no matter that I didn't see they were from a subheading, they're still the right descriptions and the item doesn't fit the one the seller chose, so it was misrepresented.



watch this space :)

Sweet !   Popcorn time  :D

Go get 'em, Graeme !

LOL :))



@emegra

The hour counts is 512 hours .. the 253 is some kind of default (otherwise all readings are either 253 or 100) .. its the RAW_VALUE that's the figure you're after.
« Last Edit: April 08, 2017, 07:16:59 pm by PCNetSpec »
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