Choose style:

Author Topic: Boot Problems after updates  (Read 1112 times)

0 Members and 1 Guest are viewing this topic.

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Boot Problems after updates
« on: April 06, 2017, 03:23:37 pm »
Hi Guys,

Just updated peppermint on a Toshiba Satellite AMD A8, now the only way to access OS is through safemode! once i restart, its back to going through the menu again back into safe mode.

Any help would be appreciated thanks

Andy

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #1 on: April 06, 2017, 03:58:50 pm »
Can you explain how far the boot gets ? .. does it get to the login screen ?

Have you tried booting an previous kernel ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #2 on: April 06, 2017, 04:31:15 pm »
Hi, No it boots straight into the page that gives 3 choices the only one i can access is the
one that offers booting from an old os. which i do, but when i turn laptop off, it boots straight into the 3 choices again.

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #3 on: April 06, 2017, 04:39:06 pm »
Okay you've lost me ???

So when you turn on your PC, you get the GRUB screen ?

and if you choose the top option, what exactly happens ?

And have you got a Peppermint 7 LiveDVD/LiveUSB ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #4 on: April 06, 2017, 04:55:45 pm »
Sorry, massive nOOb here!

Its the GRub Screen. 1st option, nothing happens. 2nd option i can go into and a choose the generic option (not safe or upstart) and my laptop boots as if nothing was wrong, however if i turn it off again i have to go back through the aforementioned process.  i can get a PM7 usb but dont have one downloaded just now.

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #5 on: April 06, 2017, 05:07:23 pm »
Can you give me the full line of the GRUB entry that works ?

And does it take you to a functional desktop ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #6 on: April 06, 2017, 05:19:11 pm »
Peppermint GNU/Linux with Linux, 4.4.0 - 66 - Generic

the desktop works absolutely fine.

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #7 on: April 06, 2017, 05:44:55 pm »
Have you got another PC on which you can create a Peppermint LiveUSB if it becomes necessary ?

If not, stop now and create a LiveUSB now, just in case.

Otherwise, boot to Peppermint by choosing:-

Peppermint GNU/Linux with Linux, 4.4.0 - 66 - Generic

then open a terminal and run:
Code: [Select]
sudo update-grub
once that has finished, reboot to test.
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #8 on: April 06, 2017, 06:05:52 pm »
Okay, ive done that but no change. i dont know if it helps but when it it fails to boot the capslock flashes lots !

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #9 on: April 06, 2017, 06:20:27 pm »
Yes it does .. that signifies a kernel panic (the kernel crashes for some reason).

We have 3 options

a) we uninstall the last kernel .. and you set the update manager to ignore level 4 and 5 updates

b) we set the known good kernel as the default kernel to boot

c) we see if upgrading to the 4.8 kernel series fixes the issue

Which would you like to try ?

Personally I'd try (c) and fall back to (b) if that kernel also panics

Let me know and I'll post instructions
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #10 on: April 06, 2017, 06:25:34 pm »
C and then B it is, Id be stupid not to take the Pro's advice lol

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #11 on: April 06, 2017, 06:32:40 pm »
Okay then, open a terminal and run:
Code: [Select]
sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04  
when that command finishes, reboot to test.

If it boots properly, post the output from:
Code: [Select]
uname -a
If it doesn't boot properly, you should still be able to select the known working Peppermint GNU/Linux with Linux, 4.4.0 - 66 - Generic kernel in the same way as you have been, though it may have moved down the list a bit
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #12 on: April 06, 2017, 06:50:25 pm »
Code: [Select]
gzip: stdout: No space left on device
E: mkinitramfs failure cpio 141 gzip 1
update-initramfs: failed for /boot/initrd.img-4.4.0-66-generic with 1.
dpkg: error processing package initramfs-tools (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 linux-image-4.4.0-72-generic
 linux-image-extra-4.4.0-72-generic
 linux-image-generic
 linux-generic
 linux-image-4.8.0-46-generic
 linux-image-extra-4.8.0-46-generic
 linux-image-generic-hwe-16.04
 linux-generic-hwe-16.04
 linux-signed-image-4.4.0-72-generic
 linux-signed-image-generic
 linux-signed-generic
 initramfs-tools
E: Sub-process /usr/bin/dpkg returned an error code (1)


the first one was a no go
« Last Edit: April 06, 2017, 08:03:58 pm by AndyInMokum, Reason: Encapsulating output with [code]. »

Offline PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 23898
  • Karma: 2645
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 8R, 9, and 9R
Re: Boot Problems after updates
« Reply #13 on: April 06, 2017, 06:58:03 pm »
Hmm ...

Can you post the output from:
Code: [Select]
dpkg -l | grep 4.4.0
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline andrew01777

  • nOOb
  • *
  • Posts: 12
  • Karma: 0
  • New Forum User
    • View Profile
  • Peppermint version(s): 7
Re: Boot Problems after updates
« Reply #14 on: April 06, 2017, 06:59:42 pm »
Code: [Select]
ii  devede                                                      4.4.0-1                                      all          simple application to create Video DVDs
iU  linux-generic                                               4.4.0.72.78                                  amd64        Complete Generic Linux kernel and headers
ii  linux-headers-4.4.0-24                                      4.4.0-24.43                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-24-generic                              4.4.0-24.43                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-31                                      4.4.0-31.50                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-31-generic                              4.4.0-31.50                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-34                                      4.4.0-34.53                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-34-generic                              4.4.0-34.53                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-43                                      4.4.0-43.63                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-43-generic                              4.4.0-43.63                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-47                                      4.4.0-47.68                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-47-generic                              4.4.0-47.68                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-51                                      4.4.0-51.72                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-51-generic                              4.4.0-51.72                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-66                                      4.4.0-66.87                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-66-generic                              4.4.0-66.87                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-4.4.0-72                                      4.4.0-72.93                                  all          Header files related to Linux kernel version 4.4.0
ii  linux-headers-4.4.0-72-generic                              4.4.0-72.93                                  amd64        Linux kernel headers for version 4.4.0 on 64 bit x86 SMP
ii  linux-headers-generic                                       4.4.0.72.78                                  amd64        Generic Linux kernel headers
ii  linux-image-4.4.0-24-generic                                4.4.0-24.43                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-31-generic                                4.4.0-31.50                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-34-generic                                4.4.0-34.53                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-43-generic                                4.4.0-43.63                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-47-generic                                4.4.0-47.68                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-51-generic                                4.4.0-51.72                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-4.4.0-66-generic                                4.4.0-66.87                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
iF  linux-image-4.4.0-72-generic                                4.4.0-72.93                                  amd64        Linux kernel image for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-24-generic                          4.4.0-24.43                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-31-generic                          4.4.0-31.50                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-34-generic                          4.4.0-34.53                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-43-generic                          4.4.0-43.63                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-47-generic                          4.4.0-47.68                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-51-generic                          4.4.0-51.72                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-66-generic                          4.4.0-66.87                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
iU  linux-image-extra-4.4.0-72-generic                          4.4.0-72.93                                  amd64        Linux kernel extra modules for version 4.4.0 on 64 bit x86 SMP
iU  linux-image-generic                                         4.4.0.72.78                                  amd64        Generic Linux kernel image
ii  linux-libc-dev:amd64                                        4.4.0-72.93                                  amd64        Linux Kernel Headers for development
iU  linux-signed-generic                                        4.4.0.72.78                                  amd64        Complete Signed Generic Linux kernel and headers
ii  linux-signed-image-4.4.0-24-generic                         4.4.0-24.43                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-31-generic                         4.4.0-31.50                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-34-generic                         4.4.0-34.53                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-43-generic                         4.4.0-43.63                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-47-generic                         4.4.0-47.68                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-51-generic                         4.4.0-51.72                                  amd64        Signed kernel image generic
ii  linux-signed-image-4.4.0-66-generic                         4.4.0-66.87                                  amd64        Signed kernel image generic
iU  linux-signed-image-4.4.0-72-generic                         4.4.0-72.93                                  amd64        Signed kernel image generic
iU  linux-signed-image-generic                                  4.4.0.72.78                                  amd64        Signed Generic Linux kernel image
« Last Edit: April 06, 2017, 07:46:22 pm by AndyInMokum »