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Author Topic: Update frozen when "Configuring linux-firmware (amd64)" (SOLVED)  (Read 12110 times)

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Offline PeppermintKelley

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Update frozen when "Configuring linux-firmware (amd64)" (SOLVED)
« on: February 09, 2017, 01:25:53 pm »
Help!

I ran todays updates and on one one laptop it ran fine (Intel i5 CPU) but on the other, with an AMD CPU, it stopped while "Configuring linux-firmware (amd64)".

This is where it's been frozen for about 5 hours:
Setting up linux-firmware (1.157.8 ) ...
update-initramfs: Generating /boot/initrd.img-4.4.0-62-generic

I don't want to power it down in case a mess something up.

Thank you for any help.

Kelley
« Last Edit: February 10, 2017, 07:37:46 pm by PeppermintKelley »
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Offline PCNetSpec

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #1 on: February 09, 2017, 04:17:36 pm »
Kill the update manager, then try running:
Code: [Select]
sudo dpkg --configure -a
then
Code: [Select]
sudo apt-get install -f
post any errors if there were any.

DO NOT reboot until this is sorted .. and have a LievCD/LiveUSB at hand just in case.
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Offline PeppermintKelley

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #2 on: February 09, 2017, 05:06:03 pm »
Thank you.

I killed mintupdate. It no longer shows in taskmanager but the "Applying Changes" window is still open and I can't close it.

When I run "sudo dpkg --configure -a" I get the following error:

dpkg: error: dpkg status database is locked by another process
« Last Edit: February 09, 2017, 05:09:06 pm by PeppermintKelley »
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #3 on: February 09, 2017, 05:14:52 pm »
Try running
Code: [Select]
sudo rm /var/lib/dpkg/lock
then
Code: [Select]
sudo dpkg --configure -a
then
Code: [Select]
sudo apt-get install -f

post any errors if there were any.

DO NOT reboot until this is sorted .. and have a LievCD/LiveUSB at hand just in case.
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

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PCNetSpec

Offline PeppermintKelley

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #4 on: February 09, 2017, 05:27:28 pm »
Thank you,

So far I have been able to do the following:

Code: [Select]
jkj@jkj ~ $ sudo rm /var/lib/dpkg/lock
[sudo] password for jkj:
jkj@jkj ~ $ sudo dpkg --configure -a
Processing triggers for menu (2.1.47ubuntu1) ...
Setting up os-prober (1.70ubuntu3.3) ...
Processing triggers for initramfs-tools (0.122ubuntu8.8 ) ...
update-initramfs: Generating /boot/initrd.img-4.4.0-62-generic


Terminal has stopped at this point.
It must be doing something because Terminal shows CPU usage jumping up to 100% and then back down several times. When I sort Task Manager by CPU% I can't tell what is using so much of the CPU.
« Last Edit: February 09, 2017, 09:14:56 pm by AndyInMokum, Reason: Encapsulating output with [code]. »
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #5 on: February 09, 2017, 05:33:11 pm »
Give it a few minutes and let me know if it's still stuck .. or you get an error ?
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Offline PeppermintKelley

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #6 on: February 09, 2017, 05:38:37 pm »
No errors. It's just sitting there.

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #7 on: February 09, 2017, 05:39:55 pm »
Did the command complete and leave you back at a prompt ?
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Offline PeppermintKelley

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #8 on: February 09, 2017, 05:44:50 pm »
There is also a Thumb drive that has been plugged in the whole time. I tried to "eject" it a few hours ago but that timed out. If I try it now it says "an operation is already pending".

I keep data files on the drive and I don't know if it's somehow involved in all this. It's activity light is flashing about once per second.
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #9 on: February 09, 2017, 05:49:14 pm »
Did the command complete or not ?

And can you open ANOTHER terminal and post the output from:
Code: [Select]
df -h
and
Code: [Select]
mount
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Offline PeppermintKelley

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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #10 on: February 09, 2017, 05:54:30 pm »
Thank you for your help.

The command has not completed.

Code: [Select]
jkj@jkj ~ $ df -h
Filesystem      Size  Used Avail Use% Mounted on
udev            7.4G     0  7.4G   0% /dev
tmpfs           1.5G  9.5M  1.5G   1% /run
/dev/sdb1       206G  138G   58G  71% /
tmpfs           7.4G   22M  7.4G   1% /dev/shm
tmpfs           5.0M  4.0K  5.0M   1% /run/lock
tmpfs           7.4G     0  7.4G   0% /sys/fs/cgroup
tmpfs           1.5G   28K  1.5G   1% /run/user/1000
/dev/sdc1       114G   50G   58G  47% /media/jkj/Peppermint Seven

Code: [Select]
jkj@jkj ~ $ mount
sysfs on /sys type sysfs (rw,nosuid,nodev,noexec,relatime)
proc on /proc type proc (rw,nosuid,nodev,noexec,relatime)
udev on /dev type devtmpfs (rw,nosuid,relatime,size=7660336k,nr_inodes=1915084,mode=755)
devpts on /dev/pts type devpts (rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000)
tmpfs on /run type tmpfs (rw,nosuid,noexec,relatime,size=1536440k,mode=755)
/dev/sdb1 on / type ext4 (rw,noatime,errors=remount-ro,data=ordered)
securityfs on /sys/kernel/security type securityfs (rw,nosuid,nodev,noexec,relatime)
tmpfs on /dev/shm type tmpfs (rw,nosuid,nodev)
tmpfs on /run/lock type tmpfs (rw,nosuid,nodev,noexec,relatime,size=5120k)
tmpfs on /sys/fs/cgroup type tmpfs (ro,nosuid,nodev,noexec,mode=755)
cgroup on /sys/fs/cgroup/systemd type cgroup (rw,nosuid,nodev,noexec,relatime,xattr,release_agent=/lib/systemd/systemd-cgroups-agent,name=systemd)
pstore on /sys/fs/pstore type pstore (rw,nosuid,nodev,noexec,relatime)
cgroup on /sys/fs/cgroup/devices type cgroup (rw,nosuid,nodev,noexec,relatime,devices)
cgroup on /sys/fs/cgroup/cpuset type cgroup (rw,nosuid,nodev,noexec,relatime,cpuset)
cgroup on /sys/fs/cgroup/blkio type cgroup (rw,nosuid,nodev,noexec,relatime,blkio)
cgroup on /sys/fs/cgroup/pids type cgroup (rw,nosuid,nodev,noexec,relatime,pids)
cgroup on /sys/fs/cgroup/hugetlb type cgroup (rw,nosuid,nodev,noexec,relatime,hugetlb)
cgroup on /sys/fs/cgroup/memory type cgroup (rw,nosuid,nodev,noexec,relatime,memory)
cgroup on /sys/fs/cgroup/freezer type cgroup (rw,nosuid,nodev,noexec,relatime,freezer)
cgroup on /sys/fs/cgroup/perf_event type cgroup (rw,nosuid,nodev,noexec,relatime,perf_event)
cgroup on /sys/fs/cgroup/cpu,cpuacct type cgroup (rw,nosuid,nodev,noexec,relatime,cpu,cpuacct)
cgroup on /sys/fs/cgroup/net_cls,net_prio type cgroup (rw,nosuid,nodev,noexec,relatime,net_cls,net_prio)
systemd-1 on /proc/sys/fs/binfmt_misc type autofs (rw,relatime,fd=25,pgrp=1,timeout=0,minproto=5,maxproto=5,direct)
mqueue on /dev/mqueue type mqueue (rw,relatime)
hugetlbfs on /dev/hugepages type hugetlbfs (rw,relatime)
debugfs on /sys/kernel/debug type debugfs (rw,relatime)
fusectl on /sys/fs/fuse/connections type fusectl (rw,relatime)
tmpfs on /run/user/1000 type tmpfs (rw,nosuid,nodev,relatime,size=1536440k,mode=700,uid=1000,gid=1000)
gvfsd-fuse on /run/user/1000/gvfs type fuse.gvfsd-fuse (rw,nosuid,nodev,relatime,user_id=1000,group_id=1000)
/dev/sdc1 on /media/jkj/Peppermint Seven type ext4 (rw,nosuid,nodev,relatime,data=ordered,uhelper=udisks2)


« Last Edit: February 09, 2017, 09:14:22 pm by AndyInMokum, Reason: Encapsulating output with [code]. »
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #11 on: February 09, 2017, 05:59:24 pm »
What's the output from
Code: [Select]
sudo lsof | grep '/dev/sdc1'
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #12 on: February 09, 2017, 06:04:42 pm »
jkj@jkj ~ $ sudo lsof | grep '/dev/sdc1'
[sudo] password for jkj:
lsof: WARNING: can't stat() fuse.gvfsd-fuse file system /run/user/1000/gvfs
      Output information may be incomplete.
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #13 on: February 09, 2017, 06:06:30 pm »
Okay what's the output from
Code: [Select]
ps ajx | grep "/media/jkj/Peppermint Seven"
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Re: Update frozen when "Configuring linux-firmware (amd64)"
« Reply #14 on: February 09, 2017, 06:08:31 pm »
Code: [Select]
jkj@jkj ~ $ ps ajx | grep "/media/jkj/Peppermint Seven"
12231 12898 12897 12231 pts/2    12897 S+    1000   0:00 grep --colour=auto /media/jkj/Peppermint Seven
« Last Edit: February 09, 2017, 09:13:17 pm by AndyInMokum »
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