Author Topic: Hard drive not detected [SOLVED]  (Read 1507 times)

Offline wonboyn

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Hard drive not detected [SOLVED]
« on: January 08, 2017, 08:50:44 pm »
Howdy,

I am trying to install P7 Resin (32bit) onto an Acer Aspire One (D250) laptop that currently has WinXP installed onto it.
I ran the P7 Live from a USB drive then attempted to run the install but it crashed with an error on the partition screen: "ubi-partman.py line 1293 on_partition_list_new_activate"

When I run GParted it only shows the USB drive (listed as partition /dev/sda1)

I can reboot into WinXP without any issues.

Any help would be greatly appreciated.

Cheers
« Last Edit: January 09, 2017, 08:17:41 pm by wonboyn »

Offline AndyInMokum

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Re: Hard drive not detected
« Reply #1 on: January 09, 2017, 02:00:30 am »
.Hi wonboyn, welcome to the Peppermint Forum  8).  Boot up your Live Peppermint 7 session.  Open a terminal window with the following keystrokes: Ctrl+Alt+t.  Enter, (Copy & Paste) the following commands into the terminal window and post the outputs back to the forum:
Code: [Select]
inxi -Fzand
Code: [Select]
sudo fdisk -lfollowed by
Code: [Select]
sudo blkid
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« Last Edit: January 09, 2017, 02:02:01 am by AndyInMokum »
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Offline wonboyn

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Re: Hard drive not detected
« Reply #2 on: January 09, 2017, 02:19:43 pm »
Hi there,

Thanks for the quick reply.
Here's the detail you requested:

Code: [Select]
peppermint@peppermint ~ $ inxi -Fz
System:    Host: peppermint Kernel: 4.4.0-51-generic i686 (32 bit)
           Desktop: N/A Distro: Peppermint Seven
Machine:   System: Acer (portable) product: Aspire one v: V1.13
           Mobo: Acer model: Aspire one v: V1.13
           Bios: Acer v: V1.13 date: 08/24/2009
CPU:       Single core Intel Atom N280 (-HT-) cache: 512 KB
           clock speeds: max: 1333 MHz 1: 1333 MHz 2: 1333 MHz
Graphics:  Card: Intel Mobile 945GSE Express Integrated Graphics Controller
           Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
           Resolution: 1024x600@60.02hz
           GLX Renderer: Mesa DRI Intel 945GME x86/MMX/SSE2
           GLX Version: 1.4 Mesa 11.2.0
Audio:     Card Intel NM10/ICH7 Family High Definition Audio Controller
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.4.0-51-generic
Network:   Card-1: Broadcom BCM4312 802.11b/g LP-PHY driver: b43-pci-bridge
           IF: wlan0 state: up mac: <filter>
           Card-2: Qualcomm Atheros AR8132 Fast Ethernet driver: atl1c
           IF: enp3s0 state: down mac: <filter>
Drives:    HDD Total Size: 8.2GB (20.8% used)
           ID-1: USB /dev/sda model: Flash_Disk size: 8.2GB
Partition: ID-1: / size: 496M used: 48M (10%) fs: overlay dev: N/A
           ID-2: swap-1 size: 0.26GB used: 0.02GB (9%) fs: swap dev: /dev/zram0
           ID-3: swap-2 size: 0.26GB used: 0.02GB (9%) fs: swap dev: /dev/zram1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 49.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 172 Uptime: 18 min Memory: 537.1/990.4MB
           Client: Shell (bash) inxi: 2.2.35


Spoiler (click here to view / hide)
[close]


Code: [Select]
peppermint@peppermint ~ $ sudo blkid
/dev/sda1: LABEL="PEPPERMINT" UUID="AC55-7D3E" TYPE="vfat" PARTUUID="0003e149-01"
/dev/loop0: TYPE="squashfs"
/dev/zram0: UUID="35dfc461-14c0-4626-a08e-c1ba864b6acf" TYPE="swap"
/dev/zram1: UUID="c0ed508b-1dfc-4070-aeb9-df7f28aa9791" TYPE="swap"

Finally, not sure if this is of use or not but I noticed that the ata ports are being disabled:

Code: [Select]
peppermint@peppermint ~ $ dmesg | grep ata
[    0.000000] BIOS-e820: [mem 0x000000003f6ee000-0x000000003f6fefff] ACPI data
[    0.000000] Memory: 971612K/1038280K available (7910K kernel code, 768K rwdata, 3148K rodata, 940K init, 800K bss, 66668K reserved, 0K cma-reserved, 125272K highmem)
                     .data : 0xc17b9d7b - 0xc1b8f3c0   (3925 kB)
[    0.419985] ACPI : EC: GPE = 0x19, I/O: command/status = 0x66, data = 0x62
[    0.421320] libata version 3.00 loaded.
[    3.224671] ata_piix 0000:00:1f.1: version 2.13
[    3.226950] scsi host0: ata_piix
[    3.227323] scsi host1: ata_piix
[    3.227514] ata1: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0x60a0 irq 14
[    3.227521] ata2: PATA max UDMA/100 cmd 0x170 ctl 0x376 bmdma 0x60a8 irq 15
[    3.227606] ata1: port disabled--ignoring
[    3.227651] ata2: port disabled--ignoring
[    3.312643] Write protecting the kernel read-only data: 3156k
[    3.312648] NX-protecting the kernel data: 6424k
[   35.076922] systemd[1]: Listening on LVM2 metadata daemon socket.
[   36.180787] systemd[1]: Started LVM2 metadata daemon.

Cheers
« Last Edit: January 09, 2017, 02:57:01 pm by AndyInMokum »

Offline AndyInMokum

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Re: Hard drive not detected
« Reply #3 on: January 09, 2017, 03:09:30 pm »
Hi wonboyn, you say you can boot into Windows XP.  Is this on an external drive?  The info you've provided is not showing any internal hard drive.  These Acer Aspire One D250s, were shipped with a 160GB HDD.  The info is only showing the 8GB thumbdrive  :-\.
« Last Edit: January 09, 2017, 03:15:04 pm by AndyInMokum »
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Offline wonboyn

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Re: Hard drive not detected
« Reply #4 on: January 09, 2017, 05:03:17 pm »
Hi again,

You are correct - the laptop has a 160GB internal drive (WD1600BEVT-22ZCT0)
WinXP is installed on the internal drive. So to boot back to XP I just remove the USB drive & reboot.

At the moment, the internal drive just has the one NTFS partition for WinXP.

Thanks

Offline AndyInMokum

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Re: Hard drive not detected
« Reply #5 on: January 09, 2017, 05:39:51 pm »
Hi again,

You are correct - the laptop has a 160GB internal drive (WD1600BEVT-22ZCT0)
WinXP is installed on the internal drive. So to boot back to XP I just remove the USB drive & reboot.

At the moment, the internal drive just has the one NTFS partition for WinXP.

Thanks

I'm not understanding why the 160GB HDD isn't being recognized  :-\.   I'm sure PCNetSpec will pick up this thread.  He's more knowledgeable than I am with mysteries.  I'm sure he'll be able to figure it out   ;).  Hang in there and good luck.  My mother-in-law has the same machine as you.  It has Peppermint Six installed and it runs like a champ  ;).
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Offline perknh

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Re: Hard drive not detected
« Reply #6 on: January 09, 2017, 05:44:50 pm »
You are correct - the laptop has a 160GB internal drive (WD1600BEVT-22ZCT0)
WinXP is installed on the internal drive. So to boot back to XP I just remove the USB drive & reboot.

Hello, wonboyn,

I hope you're writing from China, because China is the last country to receive Windows XP support.  That said, Windows XP is now a dead OS, and the sooner you get rid of it the better.  I strongly urge you do whatever AndyInMokum and PCNetSpec suggest.  But you got to get rid of that Windows XP OS of yours.  It's an unsupported OS now, and very risky to use.  Read this!

This thread is starting to make some sense to me.  I'm pretty certain that Windows XP is the main problem here.  It no longer ever registers on the radar.  :o

perknh
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Offline murraymint

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Re: Hard drive not detected
« Reply #7 on: January 09, 2017, 06:24:02 pm »
This is a weird one. I'd be tempted to take the drive out, install Peppermint on it using another PC or a USB caddy, and pop it back in again. I suspect it would boot that way.

Offline wonboyn

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Re: Hard drive not detected
« Reply #8 on: January 09, 2017, 07:27:51 pm »
Hi again,

I have found the problem.

In the laptop BIOS the controller for the hard drive was set to IDE.
I changed this to AHCI and disk shows up in GParted

Thanks for all your help.

Cheers

Offline perknh

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Re: Hard drive not detected [SOLVED]
« Reply #9 on: January 09, 2017, 07:54:45 pm »
Congratulations, wonboyn, you did it!

Could you please mark you first post as [SOLVED] in the subject box of your first post in order to help others with the same issue in the future --example above.

Well done, wonboyy, AndyInMokum, and murraymint.  I love it every time any of us overcomes another nefarious aspect of Windows.  :)

perknh
[T]here are a lot of people happily running Peppermint ICE which hasn't been receiving ANY updates for a while now .. and I personally would STILL consider that MUCH more secure than any version of Windows with up-to-date AV/Anti-malware ;)

--  PCNetSpec, Cornwall, Eng.  Dec 03, 2013 5:18 pm

Offline AndyInMokum

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Re: Hard drive not detected [SOLVED]
« Reply #10 on: January 09, 2017, 08:46:18 pm »
Hi wonboyn, well done  ;).  Thinking back, I had a similar mystery with an external eSATA optical drive for my Dell Latitude e3610.  I had to go into the BIOS and change it from ATA to AHCI.  I remember, it was driving me nuts  >:(.  Thanks for marking the topic as [SOLVED] and thanks for providing the solution  ;).
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