Author Topic: Issue with Firefox and other programs following recent updates (SOLVED)  (Read 3389 times)

Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #15 on: December 23, 2016, 02:40:55 am »
Code: [Select]
clivere@clivere-desktop ~ $ sudo apt-get install --reinstall mintsystem
[sudo] password for clivere:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Note, selecting 'peppermint-system' instead of 'mintsystem'
The following packages were automatically installed and are no longer required:
  libspeechd2 linux-headers-4.4.0-51 linux-headers-4.4.0-51-generic
  linux-image-4.4.0-51-generic linux-image-extra-4.4.0-51-generic
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 1 reinstalled, 0 to remove and 0 not to upgrade.
Need to get 103 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://ppa.launchpad.net/peppermintos/p7-respin/ubuntu xenial/main i386 peppermint-system all 5.4.7 [103 kB]
Fetched 103 kB in 0s (157 kB/s)       
(Reading database ... 285277 files and directories currently installed.)
Preparing to unpack .../peppermint-system_5.4.7_all.deb ...
Unpacking peppermint-system (5.4.7) over (5.4.7) ...
Processing triggers for systemd (229-4ubuntu13) ...
Processing triggers for ureadahead (0.100.0-19) ...
ureadahead will be reprofiled on next reboot
Setting up peppermint-system (5.4.7) ...
clivere@clivere-desktop ~ $ sudo /usr/lib/linuxmint/mintSystem/mint-adjust.py
clivere@clivere-desktop ~ $ sudo ls -a /root/.linuxmint/mintinstall
.  ..  reviews.list  screenshots
clivere@clivere-desktop ~ $ gksudo mintinstall
clivere@clivere-desktop ~ $

Hi - the above is the terminal output for the commands.

No change with Firefox or the Software Manager.
« Last Edit: December 23, 2016, 02:48:11 am by clivere »

Offline PCNetSpec

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Re: Issue with Firefox and other programs following recent updates
« Reply #16 on: December 23, 2016, 02:50:58 am »
Ooops, my mistake, wrong package...

run:
Code: [Select]
sudo apt-get install --reinstall mintinstallthen:
Code: [Select]
sudo /usr/lib/linuxmint/mintSystem/mint-adjust.pynow post the output from:
Code: [Select]
sudo ls -a /root/.linuxmint/mintinstalland see if
Code: [Select]
gksudo mintinstallworks.

[EDIT]

I'm currently working on the assumption that there are 2 separate issues here because from the installed updates I can see nothing that should affect both mintinstall and firefox :-\

So I'm attempting to see if they can be fixed one at a time ;)
« Last Edit: December 23, 2016, 02:57:23 am by PCNetSpec »
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #17 on: December 23, 2016, 03:17:01 am »
Still have the same problems.

A bit more detail about the browser issues.

I have found I can get to a few sites using QupZilla and Konqueror without crashing. For example the DuckDuckGo search engine appears to work. Most sites cause a crash including this forum. It appears to be the same sites that work or don't work on both QupZilla and Konquero

Code: [Select]
[/clivere@clivere-desktop ~ $ sudo apt-get install --reinstall mintinstall
[sudo] password for clivere:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libspeechd2 linux-headers-4.4.0-51 linux-headers-4.4.0-51-generic
  linux-image-4.4.0-51-generic linux-image-extra-4.4.0-51-generic
Use 'sudo apt autoremove' to remove them.
0 to upgrade, 0 to newly install, 1 reinstalled, 0 to remove and 0 not to upgrade.
Need to get 637 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://ppa.launchpad.net/peppermintos/p7-release/ubuntu xenial/main i386 mintinstall all 7.6.4+peppermint4 [637 kB]
Fetched 637 kB in 0s (1,118 kB/s)
(Reading database ... 285277 files and directories currently installed.)
Preparing to unpack .../mintinstall_7.6.4+peppermint4_all.deb ...
Unpacking mintinstall (7.6.4+peppermint4) over (7.6.4+peppermint4) ...
Processing triggers for desktop-file-utils (0.22-1ubuntu5) ...
Processing triggers for mime-support (3.59ubuntu1) ...
Setting up mintinstall (7.6.4+peppermint4) ...
clivere@clivere-desktop ~ $ sudo /usr/lib/linuxmint/mintSystem/mint-adjust.py
clivere@clivere-desktop ~ $ sudo ls -a /root/.linuxmint/mintinstall
.  ..  reviews.list  screenshots
clivere@clivere-desktop ~ $ gksudo mintinstall
clivere@clivere-desktop ~ $
code]

« Last Edit: December 23, 2016, 03:19:07 am by clivere »

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Re: Issue with Firefox and other programs following recent updates
« Reply #18 on: December 23, 2016, 03:23:05 am »
Could it be sites with flash content ?
(do they work in Google Chrome ? .. not Chromium)

and can you define "crash"
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #19 on: December 23, 2016, 03:44:18 am »
I don't have Google Chrome installed.  Do you want me to try to install?

I would suspect that a problem with site content may be involved in conjunction with the updates. I assume that firefox is crashing even if I try to enter safe mode because the crash reporter pops up following a temporary message about checking add ons. I have not installed any add ons myself. I cant recall if I changed the Firefox home page on the broken PM7 so not sure which site it will be trying to open now.

For QupZilla and Konqueror DuckDuckGo is home and if I click on many sites via DuckDuckGo the browser immediately shuts down and I get a message that there has been a crash when I open it again.

Midori and Chromium are unusable.

For Midori I get a box opening very briefly and then immediately closes and nothing else. No idea what the home site will be.

For Chromium I was initially getting a vague message after install but then following a further update nothing happens at all except for the circle and arrow for a couple of seconds.

I did try to install Pepperflash on PM7 as part of my own effort to resolve the issue with Chromium.
« Last Edit: December 23, 2016, 03:47:08 am by clivere »

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Re: Issue with Firefox and other programs following recent updates
« Reply #20 on: December 23, 2016, 03:57:25 am »
is this 32bit or 64bit PM7 ?

[EDIT]

Oh, and can you post the output from:
Code: [Select]
groups
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #21 on: December 23, 2016, 04:04:27 am »
32 bit - an old PC.

Code: [Select]
[/clivere@clivere-desktop ~ $ groups
clivere adm cdrom sudo dip plugdev sambashare lpadmin
clivere@clivere-desktop ~ $ code]

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Re: Issue with Firefox and other programs following recent updates
« Reply #22 on: December 23, 2016, 04:06:30 am »
Okay gimme a bit I'm gonna spin up a 32bit VM for testing.

Chrome is out of the question as Google in their infinite wisdom (and in a "we know what's best for you" manner) have dropped support for 32bit, so no  32bit Chrome and way to add pepperflash to 32bit Chromium ::)
« Last Edit: December 23, 2016, 04:20:05 am by PCNetSpec »
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Offline PCNetSpec

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Re: Issue with Firefox and other programs following recent updates
« Reply #23 on: December 23, 2016, 04:27:40 am »
Whilst you wait, let's try an experiment here .. let's remove flashplayer and see if those sites now work:

run:
Code: [Select]
sudo apt-get remove --purge flashplugin-installer
now close ALL open web browser instances. (IMPORTANT)

Reopen firefox, and test to see if those sites now work

[EDIT]

It may be possible to get a pepperflash for 32bit Chromium after all .. Adobe seem to be hosting a version.

But as it's the 24 version it may give you the same problems .. so I still want you to do the above test without a flashplayer at all.
« Last Edit: December 23, 2016, 04:29:54 am by PCNetSpec »
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #24 on: December 23, 2016, 04:36:30 am »
Yes that appears to point to the problem -  the browsers (with the exception of chromium) now work. The software manager also now works.

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Re: Issue with Firefox and other programs following recent updates
« Reply #25 on: December 23, 2016, 04:39:20 am »
Okay, let's try reinstalling that and see what happens
Code: [Select]
sudo apt-get install --reinstall flashplugin-installernow close ALL web browsers, and reopen them

Are they broken again ?
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #26 on: December 23, 2016, 04:56:06 am »
yes - firefox and software manager are broken again

Offline PCNetSpec

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Re: Issue with Firefox and other programs following recent updates
« Reply #27 on: December 23, 2016, 06:45:26 am »
Sorry, got held up with an ongoing insurance claim phone call.....

First, uninstall it again
Code: [Select]
sudo apt-get remove --purge flashplugin-installer


Okay 4 options we could try

a) go without flashplayer .. most sites now don't require it

b) try flash 11.2.202 (which was the default version before the updates)
http://archive.ubuntu.com/ubuntu/pool/multiverse/f/flashplugin-nonfree/flashplugin-installer_11.2.202.637ubuntu1_i386.deb
and put flashplugin-installer on hold (so it doesn't get auto updated)

c) try Chromium with pepperflash 24

d) see if firefox will handle 24 if we put it directly in its plugin path rather than install it systemwide

wanna try (d) first ?
« Last Edit: December 23, 2016, 06:49:38 am by PCNetSpec »
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Offline clivere

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Re: Issue with Firefox and other programs following recent updates
« Reply #28 on: December 23, 2016, 07:22:38 am »
The main sites I want to use PM for work without the plugin so option a. will work for me in the short term. I could then lookout for any future upgrades and see if those fix the problem.
I guess that may depend on whether many other people end up with the same issue.

I am happy to try the other options if that will help the overall understanding of the issue.

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Re: Issue with Firefox and other programs following recent updates
« Reply #29 on: December 23, 2016, 07:45:26 am »
So far nobody else has reported an issue and I'm not seeing it in a Virtualbox install of PM7 32bit respin so I'm assuming it's hardware specific.

If you're happy without the plugin, we'll just go with that for now .. you can always come back if you want to pursue any of the other options :)

It's handy to know about it if it does come up again though.
« Last Edit: December 23, 2016, 07:47:16 am by PCNetSpec »
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