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Author Topic: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer  (Read 2953 times)

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ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« on: November 30, 2016, 06:37:37 pm »
Team Peppermint have discovered a serious bug in the 16.04 version of APT (1.2.15) which causes the installer to crash with certain location/keyboard combinations during installation of Peppermint 7 Respin.

We've taken down the Peppermint 7 Respin ISO's whilst a fix is applied .. a fixed version will be released in a day or so.

For those getting a crash during the install process, try this workaround:-

Boot to The LiveCD/LiveUSB, and select "Try Peppermint"

Once at the live session desktop, open a terminal and run:
Code: [Select]
sudo add-apt-repository ppa:peppermintos/p7-respin-apt-1.2
then
Code: [Select]
sudo apt-get update
then
Code: [Select]
sudo apt-get upgrade
then close the terminal and install Peppermint from the desktop "Install Peppermint 7" icon.

Once installed there is no need to remove the PPA, it was only present during the installation and was not applied to the installed version.

Further info
You can read more about the bug at these links:
https://bugs.launchpad.net/ubuntu/+source/gdebi/+bug/1592817
and
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1584417
and
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1579454
« Last Edit: December 01, 2016, 12:34:04 am by PCNetSpec »
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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #1 on: December 01, 2016, 05:48:49 pm »
The Peppermint 7 Respin ISO has been fixed and re-released as version Peppermint-7-20161201, the download links are now active again on the main website:-
https://peppermintos.com

Thank you for your patience :)
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Offline Kulbanski

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #2 on: December 02, 2016, 05:31:18 am »
Thanks to the team!
All good - even the Sun has spots on it. ))
You say alcoholic. I'll say alcohol enthusiast!

Offline acer

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #3 on: December 02, 2016, 01:24:15 pm »
Quick Question:
Are these the correct Peppermint 7 Respin SHA256sums for the updated respin?
or are these the previous Peppermint 7 Respin SHA256sums?

798cc95ec0480b9e2745c6130a5bea29af300819ee9154633419d080330fe494 Peppermint-7-20161129-i386.iso

3c90ca82dbdcb6a2a0c5e5a50b1e1b9dd7edad832466e9e3d431e0fabbb293c3 Peppermint-7-20161129-amd64.iso

Put my mind at rest and perhaps other..

TIA

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #4 on: December 02, 2016, 01:30:37 pm »
If you got those from a comment on the main site, NO they are for the first respin (Peppermint-7-20161129) with the installer that crashes for a small number of people.



These are the SHA256 checksums for the fixed re-released spin (Peppermint-7-20161201)

149b79dae370a5eb2699cba13585c71acce7ce8b68fa59454c034c36365a997f  Peppermint-7-20161201-amd64.iso

8bd06672226b8606c468d7d7f19edef4e734dc8607a4a344240c8db6e89e862a  Peppermint-7-20161201-i386.iso




To be clear -

If you already have the system installed it doesn't matter which ISO version you used .. the re-release only fixed a bug that affected the Ubiquity installer (which is removed post installation anyway), so if you installed with the earlier ISO and the installation finished without crashing there's absolutely no need to reinstall with the new ISO

Any future installations would best be done with the re-release (20161201) ISO, just to be sure you don't bump into the installer crash issue at all.
« Last Edit: December 02, 2016, 01:47:16 pm by PCNetSpec »
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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #5 on: December 02, 2016, 01:51:23 pm »
Thanks for clearing that up PCNETSpec.
Yeah done a search on the main page for checksums and found those..
I'm in the habit of checking file integrity prior to creating an installation media to be on the safe side  ;)

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #6 on: December 02, 2016, 01:55:05 pm »
Typically we don't publish SHA256 checksums, but we *do* publish MD5 checksums which are fine for checking file 'integrity' .. they are listed on the main site above the ISO download buttons :)

Both SHA256 and/or MD5 are fine for checking the integrity of a downloaded file (ie. that the file didn't become corrupted during the download), but neither should be considered an indication that the file is the original unaltered ISO from us .. for that, only the GPG signature file should be trusted (again the sig files and a tutorial how to use them are next to the ISO download buttons on the main site)
« Last Edit: December 02, 2016, 02:00:57 pm by PCNetSpec »
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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #7 on: December 02, 2016, 03:50:59 pm »
Thanks for the new iso's! I'm looking forward to install them on more machines.  :)

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #8 on: April 14, 2017, 01:42:52 pm »
Problem re-appears in Peppermint-7-20161201-i386.iso. Installer crashes when "Erase Disk and Install Peppermint" option is selected during installation and "Install Now" is clicked. Here is what the crash report says:

Quote
We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool. This will gather information about your system and your installation process. The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible.

Traceback (most recent call last):
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 1497, in on_next_clicked
    self.dbfilter.ok_handler()
  File "/usr/lib/ubiquity/plugins/ubi-partman.py", line 3244, in ok_handler
    self.preseed('grub-installer/bootdev', self.ui.get_grub_choice())
  File "/usr/lib/ubiquity/plugins/ubi-partman.py", line 612, in get_grub_choice
    return misc.grub_default(boot=disk_path)
  File "/usr/lib/ubiquity/ubiquity/misc.py", line 348, in grub_default
    devices = grub_device_map()
  File "/usr/lib/ubiquity/ubiquity/misc.py", line 141, in helper
    return func(*args, **kwargs)
  File "/usr/lib/ubiquity/ubiquity/misc.py", line 332, in grub_device_map
    stdout=subprocess.PIPE, universal_newlines=True)
  File "/usr/lib/python3.5/subprocess.py", line 947, in __init__
    restore_signals, start_new_session)
  File "/usr/lib/python3.5/subprocess.py", line 1551, in _execute_child
    raise child_exception_type(errno_num, err_msg)
OSError: [Errno 5] Input/output error

After I click on "Close", the installer closes abruptly without giving me a chance to file a bug report. Any workaround or fix will be greatly appreciated. Thanks.
« Last Edit: April 14, 2017, 01:44:32 pm by somrikbanerjee »

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #9 on: April 14, 2017, 04:57:55 pm »
Thanks somrikbanerjee, I'll test the 32bit version now and get a new ISO out if it's warranted.

Have you tried installing without an active internet connection during the install .. then update post installation ?
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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #10 on: April 14, 2017, 05:13:51 pm »
Still testing, but I just noticed the last line of your traceback:-

Quote
OSError: [Errno 5] Input/output error

An Input/Output error would suggest either the DVD/USB stick can't be read, or the hard drive can't be written.

So far an installation to a VM with the Peppermint-7-20161201-i386.iso image installed without error (including getting updates during the install).

Will try overwriting in the VM before trying on hardware.
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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #11 on: April 14, 2017, 05:33:19 pm »
Okay I'm not seeing a problem so far (after 3 installs in a VM) .. I'll try on iron, but I'm not expecting any problems.

Have you either tried another USB stick, or another method of creating it .. or a slower burn to a DVD ?

Have you checked the MD5/SHA256 sum of the ISO ?

Can you boot to a LiveDVD/LiveUSB and post the output from
Code: [Select]
inxi -Fz
and
Code: [Select]
sudo fdisk -l
and
Code: [Select]
sudo blkid
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Offline somrikbanerjee

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #12 on: April 15, 2017, 03:30:24 am »
I have found the source of the problem after a little playing around. Apparently it was an issue the the Startup Disk Creator app of the Ubuntu distro I used to write the ISO into the USB drive. I reinstalled the app and formatted the USB drive and wrote the image again. Peppermint Seven is now installing on my system. Thanks for the assistance.

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #13 on: April 15, 2017, 08:23:30 am »
No problem somrikbanerjee, glad you're up and running now :)
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Offline linuxrules247

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Re: ANOUNCEMENT - Critical bug in Peppermint 7 Respin Installer
« Reply #14 on: April 27, 2017, 01:23:26 pm »
I did an update and then re-

Team Peppermint have discovered a serious bug in the 16.04 version of APT (1.2.15) which causes the installer to crash with certain location/keyboard combinations during installation of Peppermint 7 Respin.

We've taken down the Peppermint 7 Respin ISO's whilst a fix is applied .. a fixed version will be released in a day or so.

For those getting a crash during the install process, try this workaround:-

Boot to The LiveCD/LiveUSB, and select "Try Peppermint"

Once at the live session desktop, open a terminal and run:
Code: [Select]
sudo add-apt-repository ppa:peppermintos/p7-respin-apt-1.2
then
Code: [Select]
sudo apt-get update
then
Code: [Select]
sudo apt-get upgrade
then close the terminal and install Peppermint from the desktop "Install Peppermint 7" icon.

Once installed there is no need to remove the PPA, it was only present during the installation and was not applied to the installed version.

Further info
You can read more about the bug at these links:
https://bugs.launchpad.net/ubuntu/+source/gdebi/+bug/1592817
and
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1584417
and
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1579454