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Author Topic: post-splash-screen install problem  (Read 3299 times)

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Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #15 on: July 20, 2016, 10:12:42 pm »
Try this kernel boot parameter on the LiveUSB as we did earlier

So the white writing ends with

quiet splash i915.modeset=0
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Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #16 on: July 20, 2016, 10:28:19 pm »
If that doesn't work .. what happens if you wait till you get the scrambled graphics but can see your mouse cursor .. then hit Ctrl+Alt+F3

does that drop you to a text console ?

If so, login in text mode .. then run:
Code: [Select]
sudo service lightdm restart
working, or back to scrambled graphics ?

If it's back to scrambled graphics, have you tried a different distro .. or the RC build yet ?
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Offline bthom

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Re: post-splash-screen install problem
« Reply #17 on: July 21, 2016, 01:43:30 am »
Ok, well I feel as if we're isolating the problem here, though we haven't solved it.  When I do the i915.modeset=0, we do indeed get through the entire setup sequence just fine.  The resolution settings are not right, but where I only got the gibberish before, we got the good Peppermint OS dialogues for install.  Here's a screenshot of partial success

However, we just deferred the problem, as once the install was done and the OS booted we got back to the colour pattern video display.  I did successfully use CTRL-ALT-F3 (a great tip for me, as I only knew CTRL-ALT-T previously) and got the command prompt just fine.  .  However again, no matter what I did (apt-get upgrade or the sudo service lightdm restart, back we went to the colour patterns.

So do you think it is worth me sending back the machine as a dud GPU at this point?  Other ideas?  Thanks again so much for all your advice and knowledge.

Offline AndyInMokum

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Re: post-splash-screen install problem
« Reply #18 on: July 21, 2016, 01:51:33 am »
Hi bthom how's it going?   The images you're trying to display are not showing in the forum.  To post images to this site, you need to use an image hosting site, such as Imgur: imgur.com or Postimage.org: postimage.org.  Upload your image(s) to these sites.  These are good sites to make SSBs with the Ice tool for future use  ;).  You will find links to your images already formatted for different uses.  For Imgur, choose the one for BBCode (message boards & forums).  For Postimage.org, choose the one for Thumbnail for Forums (1) and copy the links.  Paste them into the forum editor.  You do not need to encapsulate these links or modify them.  I suggest you have a play around to familiarise yourself with the sites's functions.  Use the Preview button in the forum editor to check how they look .  I hope this helps  ;).
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Offline zebedeeboss

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Re: post-splash-screen install problem
« Reply #19 on: July 21, 2016, 01:58:20 am »
Ok, well I feel as if we're isolating the problem here, though we haven't solved it.  When I do the i915.modeset=0, we do indeed get through the entire setup sequence just fine.  The resolution settings are not right, but where I only got the gibberish before, we got the good Peppermint OS dialogues for install.  Here's a screenshot of partial success

However, we just deferred the problem, as once the install was done and the OS booted we got back to the colour pattern video display.  I did successfully use CTRL-ALT-F3 (a great tip for me, as I only knew CTRL-ALT-T previously) and got the command prompt just fine.  .  However again, no matter what I did (apt-get upgrade or the sudo service lightdm restart, back we went to the colour patterns.

So do you think it is worth me sending back the machine as a dud GPU at this point?  Other ideas?  Thanks again so much for all your advice and knowledge.

Hi bthom

Did you try the

quiet splash i915.modeset=0

amendment again on the installed system ? 

Once into the installed system you can do a full system update and perhaps look at the drivers section to see if installing any offered graphics drivers helps your horrendous screen display problems.

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Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #20 on: July 21, 2016, 08:59:35 am »
Okay on the installed system....

Turn ON the PC and immediately start tapping the "Shift" key .. you should eventually be presented with the GRUB menu

Hit the "E" key.

Find the text

quiet splash $vt_handoff

and change it to

quiet splash i915.modeset=0 $vt_handoff

Now hit the F10 to continue booting.

If that works, and you end up at a working desktop .. open a terminal and run:
Code: [Select]
sudo pluma /etc/default/grub
Find the line

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

and change it to

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.modeset=0"

SAVE the file and exit pluma.

Back in the terminal run:
Code: [Select]
sudo update-grub
now reboot to test.



If this works, we can try installing the latest drivers from Intel and see if we can remove the kernel mode setting disable we've added.
« Last Edit: July 21, 2016, 09:02:47 am by PCNetSpec »
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Offline bthom

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Re: post-splash-screen install problem
« Reply #21 on: July 21, 2016, 09:56:25 am »
Good morning and thank you again!  the i915.modeset=0  into the boot sequence from grub menu worked perfectly, and now I am booting into a desktop I can see!  Woo hoo!  I am truly impressed!

Now, any advice on getting the drivers baked in there?  I only see Windows drivers on Intel's site https://downloadcenter.intel.com/product/86210.  Other forums are suggesting to get the drivers from the repo or build from source.  As a relative noob, I'm not entirely sure how to do this beyond pushing standard apt-get updates.

Anyway, I'm headed off with my family to spend a few summer days on a small island in the Salish Sea (49.9397 N, 124.8094 W) and won't be back until Tuesday.  I really appreciate the help you guys have given me here.  I'll be back online next week.

Sorry about the unwieldy images and videos in the previous posts.  I should have been making thumbnails and embedding them cleanly.


Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #22 on: July 21, 2016, 10:38:26 am »
Sorry it seems Ubuntu 16.04 (and therefore Peppermint 7) already has the latest intel graphics stack built it .. there will probably be an update "soon", but not yet

Keep an eye out here:
https://01.org/linuxgraphics/downloads

for something with a title like

Graphics Installer 1.n.n for Ubuntu* 16.04

When you see it listed, come back here for instructions how to load it .. don't just try to install it, as we'll need to make some edits to /etc/lsb-release then undo them again after installation.

Have a pleasant and safe holiday :)
« Last Edit: July 21, 2016, 10:40:22 am by PCNetSpec »
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Offline VinDSL

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Re: post-splash-screen install problem
« Reply #23 on: July 21, 2016, 03:53:48 pm »
I did an image search and found this thread:  http://forum.giga-byte.co.uk/index.php?topic=17205.0

I know it's not exactly the same prob or the same machine, but reading between the lines, it looks like the Linux guy fixed his display issue by downgrading the kernel.

Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #24 on: July 21, 2016, 04:15:24 pm »
no need if disabling KMS is working

[EDIT]

So the guy says he's having problems with graphics in Win7 .. and someone suggests using an earlier kernel :-\
(good luck running XP's kernel32.dll and associated files in Win7)
« Last Edit: July 21, 2016, 04:21:39 pm by PCNetSpec »
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Offline VinDSL

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Re: post-splash-screen install problem
« Reply #25 on: July 21, 2016, 10:17:38 pm »
Yeah, I know  ;D

The thing is, the Linux guy (in my words) said that he fixed his janky display by running an earlier kernel.

I was thinking, maybe that explains why the Brix has display probs on Peppermint Seven, but not Peppermint Six.

Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #26 on: July 22, 2016, 07:29:32 am »
Well we can always try an earlier kernel if bthom wants to .. but AFAIK we can only go back as far as 4.2 because of the  version .. and the xorg version is liable to be the problem if anything.

Me, I'd wait and see if an intel graphics stack update fixes the issue first .. but bthom's call

Cheers for the info though :)
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Offline bthom

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Re: post-splash-screen install problem
« Reply #27 on: July 29, 2016, 05:56:51 pm »
Hello all, I'm back from vacation and wanted to give you all an update.  On return, booted the machine and did an update.  As of right now, everything is looking remarkably good -- quick responsiveness, YouTube running well, and so on.  My key output from inxi -F is:

Code: [Select]
System:    Host: GB-BXi3-5010-BN Kernel: 4.4.0-31-generic x86_64 (64 bit)
           Desktop: N/A Distro: Peppermint Seven
Machine:   Mobo: GIGABYTE model: MQLPBAP-00 v: 1.x
           Bios: American Megatrends v: F3 date: 02/25/2015
CPU:       Dual core Intel Core i3-5010U (-HT-MCP-) cache: 3072 KB
           clock speeds: max: 2100 MHz 1: 801 MHz 2: 1997 MHz 3: 1822 MHz
           4: 1991 MHz
Graphics:  Card: Intel Broadwell-U Integrated Graphics
           Display Server: X.Org 1.18.3 drivers: fbdev,intel (unloaded: vesa)
           Resolution: 1920x1080@77.00hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 3.8, 256 bits)
           GLX Version: 3.0 Mesa 11.2.0
Audio:     Card-1 Intel Wildcat Point-LP High Definition Audio Controller
           driver: snd_hda_intel
           Card-2 Intel Broadwell-U Audio Controller driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.4.0-31-generic
Network:   Card-1: Intel Wireless 3160 driver: iwlwifi
           IF: wlp2s0 state: down mac: f4:06:69:31:57:4a
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169
           IF: enp3s0 state: up speed: 1000 Mbps duplex: full
           mac: fc:aa:14:df:a4:42
Drives:    HDD Total Size: 120.0GB (18.0% used)
           ID-1: /dev/sda model: KingDian_M280 size: 120.0GB
Partition: ID-1: / size: 95G used: 5.4G (6%) fs: ext4 dev: /dev/sda2
           ID-2: swap-1 size: 16.59GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 52.0C mobo: 27.8C
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 188 Uptime: 4:14 Memory: 958.3/15497.5MB
           Client: Shell (bash) inxi: 2.2.35

So, I'm not entirely sure where I am at in terms of next steps (certainly waiting for updated drivers to appear on 01.org for instance) but I'm very glad to see it basically working at the moment.  I suppose I wonder if by doing the updates post-install, the drivers are somehow working themselves.  Anything else you recommend at the moment, or should we just chill until something new appears on 01.org?

Offline PCNetSpec

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Re: post-splash-screen install problem
« Reply #28 on: July 30, 2016, 12:27:11 pm »
I'm a firm believer in "if it aint broke, don't fix it" .. so probably best to just wait for updated drivers (in fact if it's working, I wouldn't even bother doing that, but your call).

BTW, after watching your second video again, I'm gonna have to get me one of the BRIX thingies if I ever try LSD again, that looks like it'd be more fun than five black stars and Disney's Fantasia (which believe me is an extraordinary experience).  :o
« Last Edit: July 30, 2016, 12:39:33 pm by PCNetSpec »
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Offline VinDSL

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Re: post-splash-screen install problem
« Reply #29 on: July 30, 2016, 01:27:57 pm »
Only thing I would suggest is getting your Brix off 'the pipe'.  It's a performance killer !

Code: [Select]
GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 3.8, 256 bits)

I've always got Nouveau hardware video acceleration working by installing nouveau-firmware:

Code: [Select]
sudo apt-get install nouveau-firmware

Other than that, everything else looks fine IMO  ;)