Author Topic: Laptop no longer recognising my nvidia gpu. (Solved)  (Read 6633 times)

Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #15 on: May 13, 2016, 04:16:02 am »
Yeah I checked those boxes when I installed.

Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #16 on: May 13, 2016, 04:29:27 am »
For some reason it seamed to do nothing


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Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #17 on: May 13, 2016, 04:49:02 am »
No worries, sorry about that.

So this is what I get when I run the command

Code: [Select]
System:    Host: permless-MS-16Y1 Kernel: 3.16.0-71-generic x86_64 (64 bit) Desktop: N/A Distro: Peppermint Six
Machine:   System: Micro-Star INT'L product: MS-16Y1 version: 1.0
           Mobo: PEGATRON model: P017 version: 1.0 Bios: American Megatrends version: E16Y1IMS.208 date: 03/14/2011
CPU:       Dual core Intel Core i5-2410M CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx)
           Clock Speeds: 1: 986.664 MHz 2: 866.812 MHz 3: 875.527 MHz 4: 800.058 MHz
Graphics:  Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller
           X.Org: 1.16.0 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.1hz
           GLX Renderer: Mesa DRI Intel Sandybridge Mobile GLX Version: 3.0 Mesa 10.3.2
Audio:     Card: Intel 6 Series/C200 Series Family High Definition Audio Controller driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture ver: k3.16.0-71-generic
Network:   Card-1: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet driver: atl1c
           IF: eth0 state: down mac: e0:69:95:5e:ec:87
           Card-2: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) driver: ath9k
           IF: wlan0 state: up mac: e0:91:53:48:ea:9e
Drives:    HDD Total Size: 500.1GB (0.8% used) 1: id: /dev/sda model: Hitachi_HTS54505 size: 500.1GB
Partition: ID: / size: 455G used: 3.6G (1%) fs: ext4 ID: swap-1 size: 4.20GB used: 0.00GB (0%) fs: swap
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 53.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 193 Uptime: 1:14 Memory: 687.4/3863.7MB Client: Shell (bash) inxi: 1.9.17

Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #18 on: May 13, 2016, 05:09:36 am »
Code: [Select]
*-display               
       description: VGA compatible controller
       product: 2nd Generation Core Processor Family Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:42 memory:f5c00000-f5ffffff memory:e0000000-efffffff ioport:e000(size=64)

Offline PCNetSpec

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #19 on: May 13, 2016, 05:10:19 am »
Can you post the output from:
Code: [Select]
ls /etc/X11?

[EDIT]

So you're saying the nvidia card doesn't show up in Windows either ?

Are you sure it's not disabled in the BIOS ?
« Last Edit: May 13, 2016, 05:13:19 am by PCNetSpec »
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Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #20 on: May 13, 2016, 05:16:03 am »
Yeah sure. No it doesn't show up in Windows either.

Not sure...I did try to have a look and did not see it, but I don't know my way around BIOS too well.

Code: [Select]
app-defaults             rgb.txt  xkb       Xresources  Xsession.options
default-display-manager  X        Xreset    Xsession    xsm
fonts                    xinit    Xreset.d  Xsession.d  Xwrapper.config
« Last Edit: May 13, 2016, 05:19:07 am by Permless »

Offline Timo

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #21 on: May 13, 2016, 05:18:40 am »
I'm a Linux-Noob myself, but you've tried reinstalling Peppermint, didn't work. You've reinstalled Windows, didn't work either. The issue was caused in Peppermint, so it should be fixable in here somewhere, probably by reversing what
dpkg -l | grep -i nvidia
sudo apt-get remove --purge nvidia-*
did (I don't know what they do). I would go into BIOS, maybe you will find anything in there. I would look out for something thats called "graphics", "chipset" or "PCI". If you're not sure what you can do in there make pictures (you will need a smartphone or a camera, screenshots won't work) and post it in here.
A BIOS usually has two ways out, one saving changes and one not saving changes. If you're having fear you could brake something in there make sure you're using the one not saving, this way you can't do anything wrong. (BIOS changes are always applied after exiting, if you're not saving nothing will change)

Edit: PCNetSpec also recommends going into BIOS, wasn't there when I started typing. He knows what hes doing...
« Last Edit: May 13, 2016, 05:22:03 am by Timo »

Offline PCNetSpec

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #22 on: May 13, 2016, 05:34:39 am »
The issue was caused in Peppermint, so it should be fixable in here somewhere

This is not strictly true .. "in" is not the same as "by"....

If it's not available in Windows and the kernel is not seeing it at all, it's either been disable in the BIOS somehow, or is a hardware problem .. software including loading "drivers" should not be able to damage hardware, if it does it's a sign of an underlying hardware problem and we're back to it being a "hardware" problem.

Is this a laptop of desktop ?
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Offline Timo

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #23 on: May 13, 2016, 05:43:54 am »
It's a laptop

Software should not be able to damage hardware, but it's possible (I flashed the GPU-BIOS in my Gaming Rig multiple times inside of windows).

Offline PCNetSpec

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #24 on: May 13, 2016, 05:46:45 am »
Okay "firmware" flashing is a little different, but that's not what happened here .. and I'd personally still consider it a hardware issue if the hardware can't recover from a failed flash ;)
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Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #25 on: May 13, 2016, 06:13:18 am »
Ok so I didn't do anything in BIOS till after the issue so unless you can affect the BIOS in other ways then I didn't change anything there. Everything was working fine before so I doubt it's a hardware issue...

I went in to the BIOS to take some pics..I hope the way I post this is not to annoying.
And I'm not even sure if what I've shown is helpful


print screen windows 7


picture sharing

This is the system information, I know the picture is terrible


image hosting over 10mb


free picture upload


image free hosting


Offline Slim.Fatz

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #26 on: May 13, 2016, 06:39:17 am »
Ok so I didn't do anything in BIOS till after the issue so unless you can affect the BIOS in other ways then I didn't change anything there. Everything was working fine before so I doubt it's a hardware issue...
Hi Permless,

I'm not sure where you came up with that idea.  :-\ When hardware goes belly-up it just sometimes goes: no warning, no hints that it is about to go, just BANG -- gone.

My quick little search about the MSI ms-16y1 notebook indicates that it could have had an NVIDIA GeForce GT 520M card. Does this sound familiar to you? Is there a sticker on the computer anywhere (e.g. next to the keyboard or on the bottom of the notebook) that indicates that an NVIDIA card is present (and perhaps also the model)?

Regards,

-- Slim
Respect science, respect nature, respect each other.

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Offline Permless

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #27 on: May 13, 2016, 06:50:21 am »
I suppose I just hadden't really thought about it...
And yeah that is my gpu. My laptop model is the MSI A6405 I know it's a bit old at this pont.

Offline Timo

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #28 on: May 13, 2016, 06:55:14 am »
What Windows have you been using? If it wasn't 7 it means nothing that windows didn't detect the GPU, in the MSI Forum an Admin wrote that the nVidia GPU will not work in 8 or 10

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Re: Laptop no longer recognising my nvidia gpu.
« Reply #29 on: May 13, 2016, 07:07:33 am »
It was windows 7