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Author Topic: Need Urgent help! Peppermint boots to black screen after grub loads it  (Read 1767 times)

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Offline kieron3886

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Hello Everyone,

I am new to the forums. Two weeks ago I created a dual boot system 1) with Ubuntu. 2) with Pepperment. Both Oses worked fine, and always started: that is until 3 days ago.

As I said it worked fine until 3 days ago. The problem now:

Peppermint stopped working. Grub loads fine, but after I select "Peppermint" from the list, it begins to load. After saying "scanning for btfs filesystems" the screen just turns black and remains black for all eternity. I have waited up to 6 hours once but nothing happens. It just remains with a black screen. All I can do is force the computer off via the power button.

I have no idea why peppermint has stopped working. I did not install or change anything during this time, neither on ubuntu or peppermint.  Did not even run updates on either.

The computer works fine. I am using my other partition with the ubuntu install to write this post. Computer is an Asus Netbook if that helps.

I need to get some work done, and all my files are stuck in the peppermint installation which will no longer start, and my deadline is tomorrow monring. It's already evening where I am.

please help

Offline PCNetSpec

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Re: Need Urgent help! Peppermint boots to black screen after grub loads it
« Reply #1 on: January 17, 2016, 09:52:56 am »
As figuring out what's wrong with Peppermint might take a while, can I suggest you use Ubuntu to access your Peppermint partition and copy any documents you need from your Peppermint home folder to your Ubuntu home folder.

You can then complete your assignment, and come back to fixing Peppermint at your leisure.



When you have time....

From Ubuntu, can you post the output from:
Code: [Select]
sudo fdisk -l
and
Code: [Select]
mount
and the contents of
Code: [Select]
gedit /etc/fstab
« Last Edit: January 17, 2016, 09:55:25 am by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline kieron3886

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Re: Need Urgent help! Peppermint boots to black screen after grub loads it
« Reply #2 on: January 17, 2016, 10:11:57 am »
Thank you! I have tried copying my files off a live Ubuntu installation, but I was told that I do not have permissions to access the folders as I am not the owner (Ironic as they are my files, that I created).

I ran the commands you suggested. Here are the results.

"sudo fdisk -l"
Code: [Select]
Disk /dev/sda: 250.1 GB, 250059350016 bytes
255 heads, 63 sectors/track, 30401 cylinders, total 488397168 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x0005cef1

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1   *        2048    50782207    25390080   82  Linux swap / Solaris
/dev/sda2        50784254   488396799   218806273    5  Extended
/dev/sda5       281253888   488396799   103571456   83  Linux
/dev/sda6        50784256   281253887   115234816   83  Linux

Partition table entries are not in disk order
user@user-pc:~$

"mount"

Code: [Select]
/dev/sda6 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
sysfs on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/cgroup type tmpfs (rw)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
none on /run/user type tmpfs (rw,noexec,nosuid,nodev,size=104857600,mode=0755)
none on /sys/fs/pstore type pstore (rw)
systemd on /sys/fs/cgroup/systemd type cgroup (rw,noexec,nosuid,nodev,none,name=systemd)
gvfsd-fuse on /run/user/1000/gvfs type fuse.gvfsd-fuse (rw,nosuid,nodev,user=user)
user@user-pc:~$

gedit /etc/fstab

Code: [Select]
# /etc/fstab: static file system information.
#
# Use 'blkid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
# / was on /dev/sda6 during installation
UUID=96a90e67-ab9c-4e3e-b4e4-35623b472231 /               ext4    errors=remount-ro 0       1
# swap was on /dev/sda1 during installation
UUID=c2765957-ad04-441a-8d47-36f23881c9e9 none            swap    sw              0       0

As figuring out what's wrong with Peppermint might take a while, can I suggest you use Ubuntu to access your Peppermint partition and copy any documents you need from your Peppermint home folder to your Ubuntu home folder.

You can then complete your assignment, and come back to fixing Peppermint at your leisure.



When you have time....

From Ubuntu, can you post the output from:
Code: [Select]
sudo fdisk -l
and
Code: [Select]
mount
and the contents of
Code: [Select]
gedit /etc/fstab

Offline PCNetSpec

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Re: Need Urgent help! Peppermint boots to black screen after grub loads it
« Reply #3 on: January 17, 2016, 11:52:40 am »
If you're dual booting Ubuntu and Peppermint  .. from within Ubuntu, you should be able to access the Peppermint partition, COPY (not move) the files from the Peppermint home folder to the Ubuntu home folder.

COPYING them should change ownership of the new copies to the Ubuntu user.

If for some reason it doesn't .. create a folder in your Ubuntu home folder called from-peppermint
Open nautilus (file manager) as root with:
Code: [Select]
sudo nautilus
use the file manager window that just opened to copy the docs from the peppermint home folder into the from-peppermint folder in the Ubuntu home folder
then run:
Code: [Select]
sudo chown -R $USER:$USER ~/from-peppermint
you'll now own anything in that folder.



Assuming Ubuntu was installed after Peppermint so is in control of stage 2 of the bootloader .. have you tried running:
Code: [Select]
sudo update-grub
from within Ubuntu, then checked if Peppermint will boot ?

If that doesn't work, from within Ubuntu can you post the output from:
Code: [Select]
sudo blkid
and the contents of
Code: [Select]
gedit /boot/grub/grub.cfg
« Last Edit: January 17, 2016, 12:03:21 pm by PCNetSpec »
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline kieron3886

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Re: Need Urgent help! Peppermint boots to black screen after grub loads it
« Reply #4 on: January 17, 2016, 01:39:09 pm »
Actually, I just ran "sudo nautilus" a whlie ago, and managed to copy the files. It may be easier to just re-install peppermint when my project is done tomorrow, that is if I don't get a solution here by then.

Thank you!

If you're dual booting Ubuntu and Peppermint  .. from within Ubuntu, you should be able to access the Peppermint partition, COPY (not move) the files from the Peppermint home folder to the Ubuntu home folder.

COPYING them should change ownership of the new copies to the Ubuntu user.

If for some reason it doesn't .. create a folder in your Ubuntu home folder called from-peppermint
Open nautilus (file manager) as root with:
Code: [Select]
sudo nautilus
use the file manager window that just opened to copy the docs from the peppermint home folder into the from-peppermint folder in the Ubuntu home folder
then run:
Code: [Select]
sudo chown -R $USER:$USER ~/from-peppermint
you'll now own anything in that folder.



Assuming Ubuntu was installed after Peppermint so is in control of stage 2 of the bootloader .. have you tried running:
Code: [Select]
sudo update-grub
from within Ubuntu, then checked if Peppermint will boot ?

If that doesn't work, from within Ubuntu can you post the output from:
Code: [Select]
sudo blkid
and the contents of
Code: [Select]
gedit /boot/grub/grub.cfg