Choose style:

Author Topic: Can't connect wifi(SOLVED)  (Read 6947 times)

0 Members and 1 Guest are viewing this topic.

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi
« Reply #15 on: December 28, 2015, 12:22:06 pm »
With an ethernet cable, do a full system update:
Code: [Select]
sudo apt-get update
then
Code: [Select]
sudo apt-get upgrade
then
Code: [Select]
sudo apt-get dist-upgrade
then REBOOT  <-- IMPORTANT

Once rebooted, and still with the ethernet cable, run:
Code: [Select]
sudo apt-get purge bcmwl-kernel-source
then
Code: [Select]
sudo apt-get install --reinstall b43-fwcutter firmware-b43-installer
then
Code: [Select]
sudo modprobe -r b43
then
Code: [Select]
sudo modprobe b43
then post the output from
Code: [Select]
iwconfig
and
Code: [Select]
dmesg | grep b43
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #16 on: December 28, 2015, 12:47:45 pm »
instructions carried out, output as follows:

Code: [Select]
thomas@thomas-MM061 ~ $ iwconfig
wlan0     IEEE 802.11bg  ESSID:off/any 
          Mode:Managed  Access Point: Not-Associated   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
         
lo        no wireless extensions.

eth0      no wireless extensions.

Code: [Select]
thomas@thomas-MM061 ~ $ dmesg | grep b43
[   13.288715] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[   13.320233] b43-phy0: Found PHY: Analog 4, Type 2 (G), Revision 8
[   13.320257] b43-phy0 warning: 5 GHz band is unsupported on this PHY
[   19.752087] b43-phy0: Loading firmware version 666.2 (2011-02-23 01:15:07)
[  227.545243] b43-phy0: Broadcom 4311 WLAN found (core revision 10)
[  227.576213] b43-phy0: Found PHY: Analog 4, Type 2 (G), Revision 8
[  227.576240] b43-phy0 warning: 5 GHz band is unsupported on this PHY
[  227.764111] b43-phy0: Loading firmware version 666.2 (2011-02-23 01:15:07)
thomas@thomas-MM061 ~ $


Regards,
Degsy
« Last Edit: December 28, 2015, 03:09:02 pm by AndyInMokum, Reason: Encapsulating output with [code] »

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #17 on: December 28, 2015, 12:51:03 pm »
My wifi internet connection is now showing from left clicking the icon in the bottom right hand corner, should I disconnect the wired cable and try it?


Many thanks,
degsy

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi
« Reply #18 on: December 28, 2015, 12:52:29 pm »
Okay, are you now able to create a working wireless profile by removing the ethernet cable, then clicking on the networkmanager icon in the system tray, then clicking your network name and entering your password ?

if so, does it survive a reboot ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #19 on: December 28, 2015, 01:14:24 pm »
Hi Mark,
Unfortunately, will not connect, my wifi  network is listed but will not make a connection. Back on wired at the moment.
Any firther advice please?

Degsy

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi
« Reply #20 on: December 28, 2015, 01:54:00 pm »
what's the output from:
Code: [Select]
iwlist scan
and can you describe what happens (and any messages) when you try to connect ?
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #21 on: December 28, 2015, 02:06:26 pm »
Spoiler (click here to view / hide)
thomas@thomas-MM061 ~ $ iwlist scan
wlan0     Scan completed :
          Cell 01 - Address: 7C:4C:A5:E1:84:D5
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=35/70  Signal level=-75 dBm 
                    Encryption key:on
                    ESSID:"SKY7FFB6"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=0000069aff42f6fe
                    Extra: Last beacon: 27144ms ago
                    IE: Unknown: 0008534B593746464236
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030101
                    IE: Unknown: 0706444520010D14
                    IE: Unknown: 200100
                    IE: Unknown: 23021100
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 0B050300220000
                    IE: Unknown: 2D1ABC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1601080400000000000000000000000000000000000000
                    IE: Unknown: 7F080400080000000040
                    IE: Unknown: DD800050F204104A0001101044000102103B000103104700106FEADA23D7F23FAFA88FB45E5C0C60D41021000842726F6164636F6D1023000842726F6164636F6D1024000631323334353610420004313233341054000800060050F20400011011000A42726F6164636F6D415010080002200C103C0001011049000600372A000120
                    IE: Unknown: DD090010180203000C0000
                    IE: Unknown: DD180050F2020101840003A4000027A4000042435E0062322F00
                    IE: Unknown: 46057200010000
          Cell 02 - Address: 00:1B:9E:6E:0C:F5
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=70/70  Signal level=-39 dBm 
                    Encryption key:on
                    ESSID:"degsyonline"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=00000665d2efbfa7
                    Extra: Last beacon: 27144ms ago
                    IE: Unknown: 000B64656773796F6E6C696E65
                    IE: Unknown: 010482848B96
                    IE: Unknown: 030106
                    IE: Unknown: 2A0104
                    IE: Unknown: 32080C1218243048606C
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (1) : TKIP
                        Authentication Suites (1) : PSK
          Cell 03 - Address: 6C:3B:E5:49:37:4B
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=52/70  Signal level=-58 dBm 
                    Encryption key:on
                    ESSID:"HP-Print-4B-Photosmart 5520"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 6 Mb/s; 9 Mb/s
                              11 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=00000665d2d8c8f2
                    Extra: Last beacon: 27144ms ago
                    IE: Unknown: 001B48502D5072696E742D34422D50686F746F736D6172742035353230
                    IE: Unknown: 010802040B0C12161824
                    IE: Unknown: 030106
                    IE: Unknown: 2A0100
                    IE: Unknown: 2D1A0055010200050039010400580200007B01040058020000330102
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32043048606C
                    IE: Unknown: 3D1606000100000000000000000000000000000000000000
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
          Cell 04 - Address: 40:CB:A8:6A:A4:B4
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=29/70  Signal level=-81 dBm 
                    Encryption key:on
                    ESSID:"TALKTALK-6AA4AC"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s
                              18 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=0000015d062b3ebe
                    Extra: Last beacon: 27888ms ago
                    IE: Unknown: 000F54414C4B54414C4B2D364141344143
                    IE: Unknown: 010882848B961224486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0100
                    IE: Unknown: 32040C183060
                    IE: Unknown: 2D1A8E1103FFFF0000010000000000000000000000000C0000000000
                    IE: Unknown: 3D1606000600000000000000000000000000000000000000
                    IE: Unknown: 3E0100
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : TKIP CCMP
                        Authentication Suites (1) : PSK
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : TKIP CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101000003A4000027A4000042435E0062322F00
                    IE: Unknown: 0B05040052127A
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: DD08000C430400000000
                    IE: Unknown: 0706474220010D10
                    IE: Unknown: DD9D0050F204104A0001101044000102103B000103104700102880288028801880A88040CBA86AA4B41021001852616C696E6B20546563686E6F6C6F67792C20436F72702E1023001C52616C696E6B20576972656C6573732041636365737320506F696E74102400065254323836301042000831323334353637381054000800060050F20400011011000952616C696E6B415053100800020082103C000101

lo        Interface doesn't support scanning.

eth0      Interface doesn't support scanning.

thomas@thomas-MM061 ~ $
[close]


When I try to connect by left clicking on the icon, a list of available networks is shown, I click on "degsyonline" but all that happens is the icon "circles" for a while and then says unable to connect. It doesnt even get as far as asking for a password.

Degsy
« Last Edit: December 28, 2015, 03:11:46 pm by AndyInMokum, Reason: Encapsulating long output with [spoiler] »

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi
« Reply #22 on: December 28, 2015, 03:04:42 pm »
Okay, do you know the local IP address of your router ?

and what's the output from:
Code: [Select]
sudo lshw -C network
and
Code: [Select]
lsmod | grep b43
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline AndyInMokum

  • Global Moderator
  • Hero
  • *****
  • Posts: 4808
  • Karma: 1013
  • "Keep on Rockin' in the Free World"
    • View Profile
  • Peppermint version(s): PM 9 & PM 8 Respin-2 (64-bit)
Re: Can't connect wifi
« Reply #23 on: December 28, 2015, 03:15:45 pm »
Hi Degsy, could you please remember to encapsulate terminal outputs with the Insert, Code # function.  For extra long outputs, please use the Spoiler, Sp function.  It preserves the original format of the output.  This makes it easier for future visitors to relate to their own issues.  These functions are found in the forum editor, above the,  :-[ Embarrassed and  the :'( Cry emoticon respectively.  I've done this for you this time - many thanks  ;).
Backup! Backup! Backup! If you're missing any of these -  you ain't Backed Up!
For my system info please L/click HERE.

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #24 on: December 29, 2015, 10:32:42 am »
Hi Mark,
Sorry for delay in getting back to you, however, on booting up today I tried the left click on the network icon and then clicked "degsyonline" and the laptop connected wirelessly, have disconnected the wire and am now using wifi to post this response.
Will check that this survives a reboot and then will mark as "solved" providing it does survive the reboot.

May I thank you again for your advice and patience when dealing with the problems we beginners throw at you,

cheers and regards,
Degsy

Offline Degsy

  • Jr. Member
  • **
  • Posts: 29
  • Karma: 6
  • New Forum User
    • View Profile
  • Peppermint version(s): Peppermint 6 32 Bit
Re: Can't connect wifi
« Reply #25 on: December 29, 2015, 10:38:54 am »
Hi Mark,

Many thanks again, glad to say have rebooted and the laptop does connect to my wifi right away, so I think we can consider the topic solved.

Thanks again, my grandson will be delighted to have his laptop back and working properly.

Regards,
Degsy

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi(SOLVED)
« Reply #26 on: December 29, 2015, 07:01:21 pm »
You're most welcome :)
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline Bigoeuf

  • Member
  • ***
  • Posts: 170
  • Karma: 12
  • New Forum User
    • View Profile
  • Peppermint version(s): 8 & 7 (64bit)
Re: Can't connect wifi(SOLVED)
« Reply #27 on: February 21, 2016, 04:41:00 pm »
Cheers PCNetSpec - I too was having problems connecting to WiFi. Like Degsy I've got a Broadcom BCM4311 card on my Dell Inspiron 1501 - so I followed your instructions in reply #15 & voilą - case solved  :) Ta very much

Online PCNetSpec

  • Administrator
  • Hero
  • *****
  • Posts: 26291
  • Karma: 2855
  • "-rw-rw-rw-" .. The Number Of The Beast
    • View Profile
    • PCNetSpec
  • Peppermint version(s): Peppermint 10
Re: Can't connect wifi(SOLVED)
« Reply #28 on: February 21, 2016, 05:48:33 pm »
Glad it helped, you're most welcome :)
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec