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Author Topic: firefox and vlc do not reproduce audio or video are frozen  (Read 51 times)

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Offline juakinnnn

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firefox and vlc do not reproduce audio or video are frozen
« on: June 22, 2019, 06:52:55 pm »
hi people i am a new user of this os and i loved but my problem is the next: i installed peppermint 10 but i can not play music or videos in firefox or vlc :( pls help me i have the os actualized.
mi equip is a netbook exo cloud 15  and sorry for my english i am argentino  ::)

Offline PCNetSpec

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Re: firefox and vlc do not reproduce audio or video are frozen
« Reply #1 on: June 22, 2019, 07:16:36 pm »
According to this:
https://askubuntu.com/questions/970211/ubuntu-17-10-no-sound-on-cherry-trail-laptop/1022622
the x5-Z8300 cherrytrail CPU and HdmiLpeAudio audio driver really requires the 4.19 (or later) kernel.

Try upgrading to the 5 series kernel by switching to the hwe-18.04-edge track...

Open a terminal and run:
Code: [Select]
sudo apt-get install --install-recommends linux-generic-hwe-18.04-edge
but keep a record of what it says it's going to install before applying .. in case you need to undo.

Once that command has finished, reboot before testing audio.
WARNING: You are logged into reality as 'root' .. logging in as 'insane' is the only safe option.

Team Peppermint
PCNetSpec

Offline juakinnnn

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Re: firefox and vlc do not reproduce audio or video are frozen
« Reply #2 on: June 25, 2019, 10:12:01 pm »
Hello! sorry for not answering these days but the problem of freezing remains in the vlc player. I play a song and crashea. I have no idea what to do now