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Author Topic: SOLVED! - Nokia 521 cell phone not being recognized by my computer  (Read 3318 times)

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Offline gclark94560

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Hi, Greg Clark again.

I have photos on my cell phone I want to offload and edit for posting.  The computer doesn't notice the phone is plugged in at all.

I also tried removing the SD card and putting it in an OLD card reader and it didn't find that either.

What do I need to do?

Thanks!

Greg
« Last Edit: March 14, 2015, 08:22:41 am by gclark94560 »
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Offline PCNetSpec

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #1 on: March 02, 2015, 04:11:27 pm »
Try this .. open a terminal and run:
Code: [Select]
sudo apt-get install obextool obexftp
now with your Nokia connected via USB run:
Code: [Select]
gksudo "obextool --obexcmd 'obexftp -u 1'"
and see if a file browser window opens and you're able to connect to and browse your Nokia.

If that works let me know and we'll see about creating a launcher so it can be launched from the menus
« Last Edit: March 02, 2015, 04:14:26 pm by PCNetSpec »
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #2 on: March 03, 2015, 04:26:48 pm »
Tried all that and ended up with a "root" looking prompt in a directory looking :obextool 0.35"  window.

The second command generated this -

gclark94560@greg-Linux ~ $ gksudo "obextool --obexcmd 'obexftp -u 1'"
Define OBEXCMD environment variable to disable this scan!
Scanning for Irda devices
Scanning for bluetooth devices
Using obexftp command: /usr/bin/obexftp -t /dev/ttyS0
Found ObexTool version 0.35 ...
Found configuration file /etc/obextool/obextool.cfg version 0.35 ...
Found configuration file /etc/obextool/obextool.typ version 0.35 ...
Found configuration file /etc/obextool/obextool.ext version 0.35 ...
^C

=========================

But no sign of my phone.   :(
« Last Edit: March 03, 2015, 04:28:55 pm by gclark94560 »
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #3 on: March 06, 2015, 02:11:41 pm »
Anyone got any ideas on this one?? 
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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #4 on: March 06, 2015, 04:03:06 pm »
When you plug it into a USB socket, what's the output from:
Code: [Select]
lsusb
?
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #5 on: March 12, 2015, 05:41:06 pm »
gclark94560@greg-Linux ~ $ lsusb
Bus 001 Device 111: ID 04e8:3328 Samsung Electronics Co., Ltd
Bus 001 Device 114: ID 0bc2:3008 Seagate RSS LLC
Bus 001 Device 113: ID 060b:00f1 Solid Year
Bus 001 Device 112: ID 413c:3012 Dell Computer Corp. Optical Wheel Mouse
Bus 001 Device 110: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 101: ID 0781:5530 SanDisk Corp. Cruzer
Bus 002 Device 100: ID 0416:5518 Winbond Electronics Corp. 4-Port Hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #6 on: March 12, 2015, 05:44:17 pm »
The Seagate must be my backup external drive.
The Samsung is my printer
Solid Year ???

No Nokia. :-(
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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #7 on: March 13, 2015, 12:05:01 am »
060b:00f1 Solid Year = USB Keyboard

Lets see what happens in dmesg when the Nokia is connected.....

If already connected unplug the Nokia from the Peppermint PC .. wait 10 seconds .. replug the Nokia back into the PC .. then post the output from:
Code: [Select]
dmesg | tail -n 40
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #8 on: March 13, 2015, 10:23:32 am »
It printed me a book!   ;D
=====================

gclark94560@greg-Linux ~ $ dmesg | tail -n 40
[75351.507763] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[75351.510348] usblp0: removed
[75351.624067] usb 1-8: reset high-speed USB device number 111 using ehci-pci
[75351.757120] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[76371.929501] usblp0: removed
[76380.896277] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[76380.898463] usblp0: removed
[76381.012053] usb 1-8: reset high-speed USB device number 111 using ehci-pci
[76381.145014] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[76548.734421] usblp0: removed
[76564.340656] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[76564.342852] usblp0: removed
[76564.456060] usb 1-8: reset high-speed USB device number 111 using ehci-pci
[76564.589014] usblp 1-8:1.0: usblp0: USB Bidirectional printer dev 111 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3328
[142532.229742] type=1400 audit(1426247461.346:50): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=12951 comm="apparmor_parser"
[142532.229766] type=1400 audit(1426247461.346:51): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=12951 comm="apparmor_parser"
[142532.231071] type=1400 audit(1426247461.346:52): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=12951 comm="apparmor_parser"
[150313.101763] usb 2-4.3: new full-speed USB device number 102 using ohci-pci
[150313.200791] usb 2-4.3: not running at top speed; connect to a high speed hub
[150313.222412] usb 2-4.3: New USB device found, idVendor=0781, idProduct=5530
[150313.222419] usb 2-4.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[150313.222422] usb 2-4.3: Product: Cruzer
[150313.222424] usb 2-4.3: Manufacturer: SanDisk
[150313.222427] usb 2-4.3: SerialNumber: 20060876401D5F82349C
[150313.223846] usb-storage 2-4.3:1.0: USB Mass Storage device detected
[150313.225660] scsi8 : usb-storage 2-4.3:1.0
[150314.232902] scsi 8:0:0:0: Direct-Access     SanDisk  Cruzer           1.14 PQ: 0 ANSI: 2
[150314.235692] sd 8:0:0:0: Attached scsi generic sg4 type 0
[150314.246101] sd 8:0:0:0: [sdd] 7821312 512-byte logical blocks: (4.00 GB/3.72 GiB)
[150314.261730] sd 8:0:0:0: [sdd] Write Protect is off
[150314.261746] sd 8:0:0:0: [sdd] Mode Sense: 03 00 00 00
[150314.273841] sd 8:0:0:0: [sdd] No Caching mode page found
[150314.273850] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[150314.325929] sd 8:0:0:0: [sdd] No Caching mode page found
[150314.325947] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[150314.335908]  sdd: sdd1
[150314.380820] sd 8:0:0:0: [sdd] No Caching mode page found
[150314.380829] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[150314.380834] sd 8:0:0:0: [sdd] Attached SCSI removable disk
[150316.926949] FAT-fs (sdd1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
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Offline PCNetSpec

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #9 on: March 13, 2015, 11:51:55 am »
OK, you're dead right your PC isn't seeing the Nokia at all  :-\

Google suggests it *should* connect as an MTP device .. what does:
Code: [Select]
mtp-detect
output ?
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #10 on: March 13, 2015, 01:51:38 pm »
gclark94560@greg-Linux ~ $ mtp-detect
Unable to open ~/.mtpz-data for reading, MTPZ disabled.libmtp version: 1.1.6

Listing raw device(s)
   No raw devices found.
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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #11 on: March 13, 2015, 05:21:48 pm »
Have you verified the USB cable in Windows ?

and have you verified Windows sees the phone ?

is there nothing on Win8phone that acts like AirDroid ? .. maybe:
http://www.windowsphone.com/en-gb/store/app/remote-device-manager/5699d17a-6a85-4720-8c77-307d1a1657a3
or maybe
http://www.windowsphone.com/en-gb/store/app/easy-transfer/5ccb6655-2ff9-4977-bf8b-577e92bbb236
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Offline gclark94560

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Re: Nokis 521 cell phone not being recognized by my computer
« Reply #12 on: March 14, 2015, 08:21:57 am »
"Have you verified the USB cable in Windows ?

OMG!!  What a dumbass I am!  That was it.  It was a brand new USB cable that came with my new Bluetooth speaker.  And it was BAD!.  :'( :-X :(

So SORRY to put you through all this for something I should have already checked.  That's what I get for assuming it was good just because it was new.   >:(

THANK YOU!


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Re: SOLVED! - Nokia 521 cell phone not being recognized by my computer
« Reply #13 on: March 14, 2015, 01:18:44 pm »
No problem, and you're welcome  .. we got there in the end which is what matters ;)

Thanks for marking the topic solved :)
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