A Google+ community is NOT a forum

In fact have you ever tried to give assistance via social media sites (Facebook, Google+, etc.) .. the layout makes it REALLY difficult (no code boxes or highlighting etc.) .. and (like IRC) they're pretty useless as a searchable solution repository, so looking for previous solutions is impossible.
I'm just surprised a distro as well known and large as Elementary don't have a proper forum .. seriously, I wouldn't even consider using an OS without checking out their support channels, the most important of which is always going to be a forum.
Peppermint has Facebook and Google+ pages, and community page .. but If anyone ever asks for support there I just point them here.