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Author Topic: Chromebooks  (Read 1796 times)

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Offline 10i

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Chromebooks
« on: January 15, 2015, 10:40:44 am »
In South Africa, a lot of schools are trying to go for Chromebooks- because of the cloud features. At this point Chromebooks are not widely available and a lot of people don't know where to get them.

I really think that laptops running Peppermint would be a better option.  Of course it would also mean that Peppermint would have to have a dedicated support team before offering support.

1. Do we want educational institutions using Linux over Chromebooks?

2. Would support be possible / an issue?

3. What specs would you recommend for students high school / tertiary?

I have a blog post about it http://myiceadventure.blogspot.com/2015/01/chromebooks-answer.html
Can I ask you to vote in my poll? I really would like the community's perspective.
« Last Edit: January 15, 2015, 12:09:35 pm by 10i »
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Offline PCNetSpec

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Re: Chromebooks
« Reply #1 on: January 15, 2015, 12:47:21 pm »
1) YES :)

2) are you suggesting you don't get good support right here ;)

3) This is what I'd recommend (but obviously with Peppermint):
http://www.dell.com/uk/p/alienware-18/pd?oc=n00aw811&model_id=alienware-18
 .. or do you mean "minimum" spec ;)
« Last Edit: January 15, 2015, 12:53:30 pm by PCNetSpec »
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Offline AndyInMokum

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Re: Chromebooks
« Reply #2 on: January 15, 2015, 01:39:38 pm »
I thought those were standard issue for Peppermint Five use  ;D!!
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Offline 10i

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Re: Chromebooks
« Reply #3 on: January 15, 2015, 02:28:45 pm »
Thanks guys, if it ever happened that a school or group of schools wanted to adopt Peppermint - would they be able to purchase a support package?

I am thinking that any project would have teething issues, and they would need help getting started.
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Offline PCNetSpec

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Re: Chromebooks
« Reply #4 on: January 16, 2015, 01:45:08 pm »
Thanks guys, if it ever happened that a school or group of schools wanted to adopt Peppermint - would they be able to purchase a support package?

I am thinking that any project would have teething issues, and they would need help getting started.

'Currently' (AFAIK) Peppermint LLC don't do 'first party' commercial support packages .. in fact beyond Redhat, Canonical, and Suse few (if any) distros do, I don't *think* even Debian do.

So for now I'm afraid they'd need to get their support from a third party or somewhere like here.
« Last Edit: January 16, 2015, 01:51:57 pm by PCNetSpec »
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Offline 10i

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Re: Chromebooks
« Reply #5 on: January 16, 2015, 03:00:08 pm »
Thanks PCNetSpec

I have edited my article, spurred on by comments on a different forum. 

I have gone from mild Windows bias to heavy Windows bias. Not to leave anyone out I took a jab at Mac for being too expensive (if you consider 25% of my country is unemployed and 1 in 3 people receive a social grant from the state).

The comments from the other forum really motivated me to do a better job of my blog post.
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Offline PCNetSpec

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Re: Chromebooks
« Reply #6 on: January 16, 2015, 04:22:54 pm »
Do Google actually offer support contracts ?

Hardware - I'd expect to be covered by the manufacturer (Acer/HP/etc.) not Google.

OS - At least until I'm told differently, with nearly no local storage and apps being web based I'm going to assume Google would just say "hit the factory restore key" and your apps/settings should be synced back.

Software - All Google sanctioned and cloud based, so beyond a re-sync there's nothing for them to offer support on.

User files - All stored in the cloud (so no need for local recovery support)

All well and good, but pretty much a brick without an interweb connection, and as walled in as a Mac .. you get what Google sanction and that's it.



I think that's the whole point of Googles OS business model (both chromeos and Android) .. they've divorced themselves from the hardware and any user data, then locked down the OS so there's no need to offer customer "support" .. the only support you'll get is to be told to do a factory restore.

I'm not saying it's a "good" or "bad" model, it has it's advantages as far as a quick easy restore with minimal risk of user data loss ..but it's VERY limiting.

Easy for a schools IT staff to reset (and they'd need little training) .. but quite how they manage and interact with student data when it's all on the cloud I don't know (?)

And I'm pretty certain they'd have to rethink the way they do everything to fit around the OS/software .. as opposed to choosing/modifying the OS/software fit what they WANT to do.
« Last Edit: January 16, 2015, 04:47:16 pm by PCNetSpec »
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Offline 10i

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Re: Chromebooks
« Reply #7 on: January 17, 2015, 11:30:29 am »
I spoke to a technician today, he is trying to factory reset a mac book pro. The laptop is not responding the way it should to get into recovery mode.

If that happens with a Chromebook who do you send it to? For now, the Orange store is our only source of Chromebooks, they just import them and I am sure they cannot offer support on them either.

Linux just feels like a better fit for me in this case.
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Offline PCNetSpec

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Re: Chromebooks
« Reply #8 on: January 17, 2015, 01:10:50 pm »
I'd tend to agree.. there's plenty of third party support for Linux and though Chromebooks don't need much in the way of OS/Software support, I'd be willing to bet they'd badly limit an education establishments software options and data control.
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