Author Topic: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue  (Read 6587 times)

Offline MaxPax

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Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« on: November 22, 2014, 03:41:43 pm »
Ok, i've spent a good part of the latest days googling my [snip] off, plowing through threads on forums and found some people having this problem but none of the solutions worked for me.

Searching for devices doesn't yield any results even though there i a phone next to the computer with bluetooth on and set to visible. The phone doen't see the computer either.

some info:

Code: [Select]
max@max-Aspire-V3-111P / $ lspci
00:00.0 Host bridge: Intel Corporation ValleyView SSA-CUnit (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation ValleyView Gen7 (rev 0e)
00:13.0 SATA controller: Intel Corporation ValleyView 6-Port SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation ValleyView USB xHCI Host Controller (rev 0e)
00:1a.0 Encryption controller: Intel Corporation ValleyView SEC (rev 0e)
00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1c.1 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1c.2 PCI bridge: Intel Corporation ValleyView PCI Express Root Port (rev 0e)
00:1f.0 ISA bridge: Intel Corporation ValleyView Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation ValleyView SMBus Controller (rev 0e)
02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)

Code: [Select]
max@max-Aspire-V3-111P / $ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 001 Device 003: ID 04f3:2039 Elan Microelectronics Corp.
Bus 001 Device 005: ID 0489:e078 Foxconn / Hon Hai
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Code: [Select]
max@max-Aspire-V3-111P / $ rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
3: acer-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no

I would very much appreciate some input about this.
« Last Edit: November 22, 2014, 04:16:15 pm by PCNetSpec »

Offline PCNetSpec

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #1 on: November 22, 2014, 04:13:55 pm »
Can you post the output from:
Code: [Select]
lsmodbut as the output will be rather long, please encapsulate it in spoiler tags when posting it.
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #2 on: November 22, 2014, 04:51:32 pm »
Ok, here is lsmod:

Spoiler (click here to view / hide)
[close]
« Last Edit: November 22, 2014, 04:54:22 pm by MaxPax »

Offline PCNetSpec

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #3 on: November 22, 2014, 05:20:39 pm »
According to this:
http://ubuntuforums.org/showthread.php?t=2234900&page=4&p=13167585#post13167585
it's not supported in the 3.13 kernel series.

You could try the 3.18 kernel.

Or compile the mentioned commit into a 3.13 kernel
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #4 on: November 23, 2014, 01:03:06 am »
Okay.

how do i try the 3.18 kernel? I do not find it in the repositories. To compile a commit into my current kernel is probably way to advanced for my level of linux-knowhow without a detailed step-by-step guide....

Thanks for the help!

Offline PCNetSpec

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #5 on: November 23, 2014, 05:01:44 am »
What's the output from:
Code: [Select]
uname -a?
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #6 on: November 23, 2014, 05:03:58 am »
Code: [Select]
max@max-Aspire-V3-111P / $ uname -a
Linux max-Aspire-V3-111P 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Offline PCNetSpec

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #7 on: November 23, 2014, 05:34:12 am »
OK, let's try the latest kernel from 15.04 (3.18-rc5)

Open a terminal and run these commands in sequence:
Code: [Select]
mkdir ~/kernel-3.18-rc5-tempthen
Code: [Select]
cd ~/kernel-3.18-rc5-tempthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc5-vivid/linux-headers-3.18.0-031800rc5-generic_3.18.0-031800rc5.201411162035_amd64.debthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc5-vivid/linux-headers-3.18.0-031800rc5_3.18.0-031800rc5.201411162035_all.debthen
Code: [Select]
wget http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc5-vivid/linux-image-3.18.0-031800rc5-generic_3.18.0-031800rc5.201411162035_amd64.debthen
Code: [Select]
sudo dpkg -i *.debthen REBOOT

Just in case there's a problem booting .. remember, hitting the Shift key immediately after the BIOS POST screen should bring up the GRUB boot menu .. where you should be able to select the  current 3.13 kernel to boot into.
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #8 on: November 23, 2014, 06:29:46 am »
Ok, did that. Output from dpkg:

Spoiler (click here to view / hide)
[close]


 After reboot the computer completely froze with:

Code: [Select]
[0.042370] Ignoring BGRT invalid status 0 (expected 1)
After second reboot I tapped the shift key, but no grub boot menu but - the boot completed.

The bluetooth unfortunately doesn't work now either and a startup command I had to lower the brightness seems to be not run. Any way to totally revert what I just did?

Offline PCNetSpec

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #9 on: November 23, 2014, 06:40:44 am »
Shut down the PC .. turn ON the PC and immediately hit AND HOLD the Shift key.

When at the GRUB menu, select "Advanced options"

Then select the 3.13 kernel .. and hit enter to boot.

Once booted, post the output from:
Code: [Select]
uname -aand
Code: [Select]
dpkg -l | grep 3.18
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #10 on: November 23, 2014, 07:03:44 am »
Code: [Select]
max@max-Aspire-V3-111P / $ uname -a
Linux max-Aspire-V3-111P 3.13.0-39-generic #66-Ubuntu SMP Tue Oct 28 13:30:27 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #11 on: November 23, 2014, 07:05:19 am »
oh, and:

Code: [Select]
sudo dpkg -l | grep 3.18
ii  linux-headers-3.18.0-031800rc5                              3.18.0-031800rc5.201411162035               all          Header files related to Linux kernel version 3.18.0
ii  linux-headers-3.18.0-031800rc5-generic                      3.18.0-031800rc5.201411162035               amd64        Linux kernel headers for version 3.18.0 on 64 bit x86 SMP
ii  linux-image-3.18.0-031800rc5-generic                        3.18.0-031800rc5.201411162035               amd64        Linux kernel image for version 3.18.0 on 64 bit x86 SMP

Seems to be no way to enter grub menu with pressing shift, I had to modify /etc/default/grub to show it. Can it be because I boot in UEFI mode?

Anyway, can I simply uninstall the three packages I just installed to go back to "normal"? Absence of bluetooth is not fatal for me, most other thing works so good so I don't want to screw this sytem up too much...
« Last Edit: November 23, 2014, 07:11:11 am by MaxPax »

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #12 on: November 23, 2014, 07:08:01 am »
OK, run:
Code: [Select]
sudo apt-get remove --purge linux-headers-3.18.0-031800rc5 linux-headers-3.18.0-031800rc5-generic linux-image-3.18.0-031800rc5-genericthen reboot normally and check it boots into the 3.13 kernel automagically.
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Offline MaxPax

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Re: Qualcomm Atheros QCA9565 / AR9565 - Bluetooth issue
« Reply #13 on: November 23, 2014, 07:17:23 am »
Ok, back to 3.13 and things working as they should a part from bluetooth. Phew....

Thank you so much for the time spent here, I suppose I can live with non-bluetooth. Probably I will put som distro with working BT on a pendrive to use when I want to transfer files to/from phones and stuff. As I said I can live with that and I suspect BT will work in peppermint 6 :)

Again, thanks for the time!

/Max