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Offline evie7

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[SOLVED] Can't install from "peppermint stick"
« on: October 27, 2014, 09:31:05 am »
Hi,
Sorry I'm a technology savant and I don't know what most of the terms you guys use mean. But, somehow I previously installed peppermint 1 and then 3 on my dell mini. I tried to install peppermint 4 but I couldn't get unnetbootin to work? So I waited and bought a 32 bit peppermint5 stick from you guys. I just tried to install it on a dell inspirion 1210 and after entering "try peppermint5 os live", it started to load, but then I got this message:
sd 3:0:0:0: (sdb) asking for cache data failed
sd 3:0:0:0: (sdb) assuming drive cache: write through
xz decompression failed, data probably corrupt
SQUASHFS error: unable to read fragment cache entry
SQUASHFS error: unable to read page, block 1df6b8, size 4e138

Can you help me, please in baby step terms?
« Last Edit: October 31, 2014, 06:15:03 pm by evie7 »

Offline PCNetSpec

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Re: Can't install from "peppermint stick"
« Reply #1 on: October 27, 2014, 09:58:10 am »
Have you got access to a Linux PC (or is Peppermint 3 still on the Dell mini) .. and a spare USB stick (1GB or larger) ?
« Last Edit: October 27, 2014, 10:04:46 am by PCNetSpec »
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Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #2 on: October 27, 2014, 10:09:40 am »
I have peppermint3 still on my Dell mini and a 8gb usb stick with a few photo files on it. Will that work?
Thanks!
:-) Eve

Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #3 on: October 27, 2014, 10:11:28 am »
Or, on the dell inspirion, I have windblows xp...

Offline PCNetSpec

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Re: Can't install from "peppermint stick"
« Reply #4 on: October 27, 2014, 10:20:00 am »
Yes Peppermint 3 will be fine :)

But you'll want to copy everything you need to keep off the USB stick to somewhere else .. the USB stick is going to be wiped.

In Peppermint 3, can you plug in the 8GB USB stick, then open a terminal (Ctrl+Alt+T) and run this command:
Code: [Select]
fdisk -l
and post back here what was returned in the terminal
(hint - you CAN copy/paste from the terminal)

Can you also download the 32bit Peppermint 5 ISO image from here:
http://peppermintos.com/iso/Peppermint-5-20140623-i386.iso

and place it on your Peppermint 3 desktop

Can you also confirm you plan on using the USB stick to INSTALL Peppermint 5 to the hard drive (rather than using it as a LiveUSB with persistence).
« Last Edit: October 27, 2014, 10:23:43 am by PCNetSpec »
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Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #5 on: October 27, 2014, 10:31:50 am »
Yes, I want to install peppermint 5 on both hard drives and wipe out the old os'. Hey can I just use the Peppermint stick I bought from you guys?

Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #6 on: October 27, 2014, 10:35:20 am »
downloading ISO as we speak...39 mins...going to take a shower. Thanks!

Offline PCNetSpec

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Re: Can't install from "peppermint stick"
« Reply #7 on: October 27, 2014, 10:51:05 am »
Yes, I want to install peppermint 5 on both hard drives and wipe out the old os'. Hey can I just use the Peppermint stick I bought from you guys?

I don't know yet .. there may be a physical problem with it, there could be something wrong with the image that was written to it, or it could be something else entirely such as faulty RAM

My thinking was to use dd to write the image to a different USB stick and test it .. ruling in/out the Peppermint stick as the issue.

We could just as easily write the image you download to the Peppermint stick .. bt if that fails again it hasn't told us anything (could still be the stick or the PC) .. if you get my meaning.
« Last Edit: October 27, 2014, 10:55:57 am by PCNetSpec »
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Offline PCNetSpec

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Re: Can't install from "peppermint stick"
« Reply #8 on: October 27, 2014, 11:01:35 am »
At the moment the problem could be either:-

a) a physical hardware fault with the Peppermint USB stick
(solved by using a different USB stick)

b) Nothing wrong with the Peppermint stick, but it contains a corrupt copy of Peppermint.
(solved by rewriting the image to the Peppermint USB stick)

c) an incompatibility between your PC's hardware and Peppermint 5 .. or faulty hardware.
(we'd need to discover what the problem is)

Have you tried the Peppermint 5 USB stick in another PC .. and did it boot properly in that one ?
(ie. does the Peppermint 5 USB stick fail in 2 separate PC's ?)
« Last Edit: October 27, 2014, 11:03:18 am by PCNetSpec »
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Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #9 on: October 27, 2014, 11:16:49 am »
Ok, I have a clean usb stick, but I gotta run an errand and the iso is still loading. Can we pick up later this afternoon? Thanks so much, I don't mean to assume you guys are just sitting around waiting for people like me to ask silly questions!
:-) Eve

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Re: Can't install from "peppermint stick"
« Reply #10 on: October 27, 2014, 11:44:26 am »
There are NO silly questions .. we all had the same questions at some point or another :)

Sure we can pick it up later .. but when you're ready can you let me know if you've tried the Peppermint USB stick you bought in more than one PC ? .. and if it failed with a similar error message in both PC's ?
« Last Edit: October 27, 2014, 11:46:27 am by PCNetSpec »
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Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #11 on: October 29, 2014, 10:52:53 am »
Hi,
Sorry it took so long, I hope you can still help me?

Ok, I tried the peppermint stick in the dell mini and got the same error msg.

I downloaded the iso on the desktop

I put in the 8gb usb stick and put in command; fdisk - l and got this:
Usage:
 fdisk [options] <disk>    change partition table
 fdisk [options] -l <disk> list partition table(s)
 fdisk -s <partition>      give partition size(s) in blocks

Options:
 -b <size>             sector size (512, 1024, 2048 or 4096)
 -c[=<mode>]           compatible mode: 'dos' or 'nondos' (default)
 -h                    print this help text
 -u[=<unit>]           display units: 'cylinders' or 'sectors' (default)
 -v                    print

btw, I am your poster child for how easy it is to get and use peppermint for total technology doofuses!   :-[


Offline PCNetSpec

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Re: Can't install from "peppermint stick"
« Reply #12 on: October 29, 2014, 09:51:07 pm »
You mistyped the command .. probably best to copy/paste it
Code: [Select]
fdisk -l

For clarity that's

FDISK -L

But it MUST be all lower case .. and the only space is between the 'k' and the '-'
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Offline evie7

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Re: Can't install from "peppermint stick"
« Reply #13 on: October 29, 2014, 11:00:06 pm »
um, nothing happened... I put in fdisk -l

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Re: Can't install from "peppermint stick"
« Reply #14 on: October 30, 2014, 05:37:38 am »
Good morning evie7, how's it going?  The command Mark gave you needs to be entered as ROOT.  Also known as Super User.  The command is prefixed with sudo, (Super User Do;).

Tip:  Linux is case sensitive.  To reduce the possibility of typographical errors please use the Code: [Select] function below to highlight the contents. Click on the centre mouse button/wheel while in the terminal window to paste the contents.

Enter the following:
Code: [Select]
sudo fdisk -l
Hit enter and enter your user password if asked.

Note: For enhanced security, passwords are entered invisibly.  There is NO indication of any user input.  You may enter an incorrect password 3 times before you have to repeat the action you are trying to apply.

You'll get the hang of it in no time  ;D.  I hope this helps - have fun  ;).

« Last Edit: October 30, 2014, 09:10:12 am by AndyInMokum »
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