Hi PCNetSpec,
I am afraid I must have been a little too enthusiastic. Shortly after I wrote you, the problem began again, though I haven't had time to deal with it yet. The internet does still work, but it cuts out frequently with the "aw, snap" page or the "This webpage is not available" page. No videos or websites involved higher connection can be viewed. The internet cuts in and out, sometimes entirely unavailable for several minutes (though always showing an internet connection) and some completely usable, except for to watch videos and such (previously my husband was able to watch videos without a problem, which tells me there should not be a plugin problem). At the moment, the connection is 60% , but we're not right next to the router, and I would not expect it to be very high. However, even being right next to the router does not seem to help. Any advice?
Kara